Soho Boutique Jerez & Spa

It was booked to be reasonably central and good value -possible use of swimming pool.

The room offered a ‘pillow menu’ but it should have had a mattress menu - never had such a solid mattress in a hotel. Room was duplex or split level but upper half lounge window could not be opened for through ventilation. The two wall hung across units were hopeless. The street was noisy outside with a 24/7 gym. The breakfast was very ordinary except for the good orange juice and rolls. The seasonal pool was closed (end Sept) and didn’t pay extra for the ‘small spa’. Garden area was small and in shade pm.

The location was good for walking into town center (10 minutes)

The pool was closed the temperature was 33 early October but apparently the pool season was over. Got the impression that cost saving procedures were in place Check in receptionist was just doing her job. In general just didn’t feel that customer service was a priority