Best Western Plus North Joliet

It's nice that they have Breakfast.

The place is run down. The bathroom ceiling had mold all over it. The elevator was broke. They are understaffed. They have one person working the place so it took 20 minutes to check in because when we got there the worker was away from the desk. Then the same front desk person works the breakfast bar so if you need something you'll have to wait till they get time which in our case was toilet paper and a hour wait. The workers were nice but they are expected to do more than one person can handle. We will NEVER GO BACK. We were at this hotel when it was the Holiday Inn and it was much nicer. They have a huge sign that says newly renovated and I think what it should say is newly distroyed. Not to mention no one plowed the parking lot after it snowed a foot so I fell walking off the sidewalk because you could not see where it ended. DON'T GET A ROOM HEAR.