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The staff is outstanding, this was our third year in a row staying at Humura and even though a year past since seeing us, they knew us and called us by name. The new General Manager, Fernando, is very personable and will do anything you need to ensure you are satisfied. I highly recommend that if you are looking for a smaller hotel with personal service and a laid back atmosphere, you have to stay at Humura - they will treat you well. I have stayed at Humura 5 times, there’s no other place for me when I’m in Kampala. Say Hi to Ronald at the front desk and Denis, Rick, and Daniel in the restaurant area for me when you get there.
The only nit is that you have to turn on the water to run for a little bit before it gets warm enough to shower. I could think of many worse things that could happen in Uganda then having to wait for warm water.
Not bad, but...
Location and price were great. The hotel was secure (gated and guarded). The check in process was smooth and receptionist friendly. The room (stayed in 16) had a fairly nice view and was furnished nicely and was clean.
The bed was very uncomfortable. I prefer a firm mattress but this was almost unbearable. The wifi was painfully slow. I would have been better off tethering my phone to my friends using the local 3G network. The TV had six channels...of the six, three were soccer, one was news, and two were nothing. I did receive a notice under the door on the last day saying there was "technical problems" but it still sucked. I wouldn't have needed the TV, but it rained for a good portion of the morning and I would have liked to relax to the TV. Also, the TV was painfully small. Like a 20" screen quite far from the bed. The a/c was quite loud at times, but nothing that would prevent one from sleeping. I think my biggest frustrations (aside from the mattress )was the lack of hot water on the last day...semi forgivable because it's Africa, but still. And lastly, the location of the room was awful. It was adjacent to the stairway that lead to the lower rooms, and I could hear every person stomping up and down the stairs, as well as the staff cleaning the grounds.
Tọa lạc tại trung tâm Kampala, Humura cách Cao ủy Anh 7 phút lái xe và cách Bệnh viện Mulago 11 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) miễn phí, trung tâm dịch vụ văn phòng phục vụ 24 giờ và dịch vụ nhận phòng cấp tốc. Khu vực phục vụ hội thảo, sự kiện tại khách sạn này bao gồm trung tâm hội nghị và phòng họp. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
dựa trên 38 đánh giá
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