Hotel Beverly Playa

Billard downstairs.

The worst hotel ever. First day they didn't have a room for us,even if we booked it 2 month in advance. At 3 o'clock in the night they sent us to another hotel where was no place for us as well , about 5 in the morning they get us 3rd hotel to have a short sleep. Day after they gave us a room on 2nd floor and with the "wall view", even if we paid lots of money for the top floor room with sea view. Lots of staff issues ,not experience in customer service, restaurant and reception staff from the lowest shelf. Not speaking English , very rude ,not helpful. The third day of our stay ,we got stuck in the lift ,the door never opened , horrible experience. Room very small,old. No sunchairs available from the morning. Lots of issue every day there was a something wrong. On half board you can eat breakfast and dinner but you have to pay extra for drinks which is not understandable

only nice location.

Room was absolutely a mess, somebodys hair everywhere: bath was full of black curly hair, there was somebodys shaver at the sink, and of course sink full of hair, nice view from balcony, but again hair everywhere. It was deffinitely forgoten to clean. holes in shower curtains. Glasses beside sink was in the bags which said sanitised, but they were never washed. ( hair even in the bed) . very poor breakfast, and dinner.