I stayed for three nights, on the 14th floor. I did not have hot water for any of the days, my ac unit would cut in and out, and the television would stop working around midnight every night due to poor connection. The fire alarm was set off by an employee smoking at 8:30 am. I also found a soiled towel under my bed while I was collecting my things upon check out.
Staff was extremely friendly and food was great.
Bar staff could use some help pouring more than draft beer and shots. Great thing is you are just a few blocks from Market Square or Old City.
We went to check in and was told that our payment was declined and we had to go to a different hotel.
Solid hotel experience
Location, price and value make the Hilton Knoxville a good choice.
Why does the hotel only operate 1 elevator even there are consistently lines in the lobby waiting on elevator service?
Our feet hung off the edge of the “king-sized” bed. I’m not sure how this was possible, considering I’m 5’5” and our bed at home (a queen) is perfectly accommodating. Disappointing.
Overbooking policy, which resulted in cancellation of our confirmed reservation.
Don't Stay Here!
They had a Starbucks in the building.
The office chair in the room looked like a dog chewed the stuffing out of it, the shower curtain was moldy, the shower wall had stains on it from where it had been moldy and had water damage, the bathroom fan didn't work, and the shower head was broken. I might as well have stayed in a Red Roof Inn.
The location is great for walking around downtown. The hotel was clean, and the associates were really friendly. Also, the fitness room has a decent amount of equipment in it which was nice.
I wished that there was a sink and mirror outside of the bathroom. It would be helpful when you need to get ready and the other person staying with you can still use the restroom. Parking is expensive, especially considering that locust street garage is free on nights and weekends and that lot is right beside the Hilton lot.
Comfy beds, thoughtful room service.
Only three elevators for 15+ floors? It was a nightmare waiting for one to come down and actually fit in one when it did. I took the stairs every time after that.
Great night out!
It was in a great location, and the staff was very helpful. We stayed during the week and it was very nice to be able to get a glass of wine in the bar after everything was closed.
It would have been nice to have a refrigerator standard in the room. We didn't have anywhere to keep our leftovers from dinner.
The lobby was comfortable and inviting. The staff was kind and helpful. The pillows and beds were my favorite part.
Hilton Knoxville ở trung tâm Knoxville, cách Trung tâm Hội nghị Knoxville và Nhà hát Tennessee 5 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Knoxville? khách sạn này có khu vực tổ chức rộng 1 mét vuông, bao gồm khu hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 501 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Tất cả những mục đặt chỗ tại Hilton Knoxville – kể cả những lần đặt không huỷ được – vào ngày 30 tháng 6 2020 trở về trước đều hợp lệ để nhận đầy đủ tiền bồi hoàn. Để biết thêm thông tin, hãy truy cập trang Thông cáo của Hilton Corporate đối với tình hình COVID-19.
Hilton Knoxville nằm tại 501 West Church Avenue, cách trung tâm Knoxville 0,2 km. East Tennessee Historical Society là thắng cảnh gần nhất so với Hilton Knoxville.
Giờ nhận phòng là 16:00 và giờ trả phòng là 11:00 tại Hilton Knoxville.
Có, Hilton Knoxville có đường truyền Wi-Fi miễn phí.
Không, Hilton Knoxville không có bãi đỗ xe miễn phí.
Không, Hilton Knoxville không có dịch vụ đưa đón sân bay miễn phí.
Hilton Knoxville cách Knoxville McGhee Tyson một quãng 18,5 km. Hilton Knoxville cách Asheville Regional một quãng 137,6 km.
Có, Hilton Knoxville là khách sạn phù hợp với thú nuôi.
Có, Hilton Knoxville có hồ bơi trong khuôn viên.
Hilton Knoxville đã thực hiện những biện pháp sau:
Lau chùi hàng ngày, tăng việc cung ứng các sản phẩm vệ sinh.
Tiền sảnh áp dụng quy tắc giữ cự ly xã giao an toàn.