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Room was spacious and bed was comfortable.
There was a wedding the night I stayed so the parking garage was full. I had to leave my car out front and come down at 11:00 pm to move it into the garage. We ordered the express breakfast and it was 30 minutes late and half not edible.
We always stay at Crowne Plaza when we travel..but.
They allowed me to check in a couple of hours early...
The cleanliness of the hotel was at an all time low. My entire floor smelled very bad. As if their was a sewage issue or something. Also, if you're facing the elevators, the elevator to the left smells like it's been thrown up in a numerous amount of times. Horrible smells throughout....
Front desk staff was the best I have experienced in a long while.
Proximity to downtown business, restaurants and entertainment.
Horrible food and service
When I entered the Crowne Plaza on a Friday night the lobby smelled overwhelmingly of fish. There was a buffet on the next floor up that was the cause of the odor. I know there was lots of fish because when I asked if they had any vegetarian options I was offered many species of fish. I was shocked that the staff at a restaurant wouldn't understand what a vegetarian is. I normally travel with my husband who has life threatening food allergies. I would not have trusted this uneducated staff to properly ensure that his food was safe. I ordered instead from room service. The options were not impressive but I opted for pizza. I asked for "light cheese". It was repeated back to me correctly. I received a pizza with extra cheese and no sauce. I ended up ordering delivery food from outside the restaurant in order to get an edible meal. That was made difficult by a horrible WiFi in the room. It crashed 3 times in the course of my order. I won't be back.
Do not accept a room on the 7th floor!
We were in room 717. Brawling in the next room (715) brought management up twice. (Someone else called the management.) Dog barking down the hall. A party down the hall broke up at 2:30 in the morning with much shouting. In the room, lumpy old bed, peeling wallpaper, old mismatched furniture and lamps in the room. I have photos. We stay there every December when we visit family. This is our first bad experience. Do not accept a room on the 7th floor!
Food in restaurant was sub par
Need microwave frig in room
Beds very soft, pillows very nice
Crowne Plaza Hotel Knoxville Downtown University, an IHG Hotel ở trung tâm Knoxville, chỉ cách Quảng trường Chợ và Trung tâm Hội nghị Knoxville 8 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 927 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Crowne Plaza Knoxville Downtown University nằm tại 401 West Summit Hill Drive, cách trung tâm Knoxville 0,7 km. Market Square là thắng cảnh gần nhất so với Crowne Plaza Knoxville Downtown University.
Giờ nhận phòng là 15:00 và giờ trả phòng là 12:00 tại Crowne Plaza Knoxville Downtown University.
Có, Crowne Plaza Knoxville Downtown University có đường truyền Wi-Fi miễn phí.
Không, Crowne Plaza Knoxville Downtown University không có bãi đỗ xe miễn phí.
Không, Crowne Plaza Knoxville Downtown University không có dịch vụ đưa đón sân bay miễn phí.
Crowne Plaza Knoxville Downtown University cách Knoxville McGhee Tyson một quãng 18,9 km. Crowne Plaza Knoxville Downtown University cách Asheville Regional một quãng 137,9 km.
Có, Crowne Plaza Knoxville Downtown University là khách sạn phù hợp với thú nuôi.
Có, Crowne Plaza Knoxville Downtown University có hồ bơi trong khuôn viên.
Crowne Plaza Knoxville Downtown University đã thực hiện những biện pháp sau:
Lau chùi hàng ngày, tăng việc cung ứng các sản phẩm vệ sinh.
Tiền sảnh áp dụng quy tắc giữ cự ly xã giao an toàn.
Hạn chế đến tối thiểu mức độ tiếp xúc với nhân viên khách sạn và những vị khách khác.