Sea Valley Hotel and Spa

Villa with pool was very good, the main pool was adequate, but there was a lack of shade in the mornings. Pool umbrellas too small. Access to the beach difficult for elderly, no rails or post to grab to get back to hotel level. The staff were excellent, always keen to help, I would like to name them all, they all deserve bonuses! In fact I will name all those I can remember, these are there "work" names nicknames in effect. In the reception thare was Mint who spoke good English and was very helpful. His female colleagues were Moss (very shy) Da-Da very assertive and Boom. In the dining room the undoubted "Queen Bee" was Aye who had the handle on everything, assisted by Thein, Rain, Htet (sic) and the barman who didn't have a name badge. Between them all they made up for the deficiencies of management who didn't seem to want to communicate with the clients.

The ground staff were rather intrusive, the hedges were watered twice daily, and that usually meant that our little patio area got watered as well, even if we were there! Management was rather invisible, we were at this hotel for two weeks, and no one seemed interested in slight improvements that would have enhanced the stay! There was an alarming tree fall from the frontline of the hotel, on to the beach, fortunately no one was hurt, and an additional tree had to be felled for safety. There was nothing from management to apologise for the disturbance and inconvenience that this caused.