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A surprising gem with excellent service and a perf
The property was much bigger and offered much more than expected. They even have a sightseeing tour bus of Kraków, a spa, a salon, and 2 restaurants. The decor is to a high standard and the lobby presents like a pricier boutique hotel. This hotel is CLEAN! Not only was the room spotless, but every public area was totally clean and neat too. Even the children's play area! The pool was clean and the water was heated to the perfect temperature. The jacuzzi was awesome! Changing rooms, showers and lockers were also available. A receptionist was on hand to provide towels too. The included breakfast was served in a HUGE, beautifully decorated dining hall complete with tablecloths and place settings. The breakfast options were what you'd expect of a restaurant with many options. Fresh juicy fruits, eggs, bacon, pancakes, several different meats, lots of different salads and breads. This was far more and far better than a basic continental breakfast. And it was all delicious! We had an issue with our room lights and someone came within 5 minutes and fixed it. The staff was friendly and polite, as could be expected at a 5-star property in New York or London. The room was comfortable and well decorated with a great view of the river.
Major negative - no iron in the room! Guests are required to give the clothes to the staff for ironing service, and the up charge is steep. It cost around €20 for a business suit. I really did not like that and it was the very first time I have ever seen a hotel not provide the option to just get an iron and press your own clothes. It takes a few hours so I was lucky to call early. It was rather easy to hear people in rooms next door, especially when they spoke loud. Also, there were travelers with kids and those jerks had the kids running around and jumping up and down until maybe midnight, which could also be heard in the room. The sound proofing could be better. However, I would absolutely stay at this property again and recommend it to friends and family! They seem to have brisk business especially with international tourists and they deserve it!!
For anyone who likes to explore on foot.. River walk , within 10 mins of old Jewish Quarter , Kasimiertz, Schindler factory museum is direclty across river. Nice direct walk to town centre and castle. Spa facility is good. Staff very helpful Breakfast staff excellent , working a busy area offering plenty of variety of food / drink.
New build concrete construction therefore inevitable sound proofing issues.. I had someone pacing floor in room above in the early hours.. I suggest if you are a light sleeper, carry a set of ear plugs.. I sleep deeply so didn't bother me that much but you will hear people entering the rooms either side of you and toilets flushing. LIGHT SLEEPERS : EAR PLUGS
Galaxy Hotel ở trung tâm Krakow, cách Nhà máy Oskar Schindler và Hang Rồng 10 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ xe limo/xe đưa đón hạng sang và dịch vụ nhận phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Krakow? khách sạn này có khu vực tổ chức rộng 450 mét vuông, bao gồm trung tâm hội nghị. Với phụ phí, khách có thể sử dụng xe đưa đón sân bay 24 giờ và dịch vụ đón khách tại nhà ga.
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Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Galaxy Hotel nằm tại Ul. Gesia 22a ở Grzegórzki, cách trung tâm Krakow 1,8 km. Żydowskie Muzeum Galicja là thắng cảnh gần nhất so với Galaxy Hotel.
Giờ nhận phòng là 14:00 và giờ trả phòng là 12:00 tại Galaxy Hotel.
Có, Galaxy Hotel có đường truyền Wi-Fi miễn phí.
Không, Galaxy Hotel không có bãi đỗ xe miễn phí.
Không, Galaxy Hotel không có dịch vụ đưa đón sân bay miễn phí.
Galaxy Hotel cách Krakow J. Paul II Balice một quãng 12,1 km. Galaxy Hotel cách Katowice Pyrzowice một quãng 77,9 km.
Có, Galaxy Hotel là khách sạn phù hợp với thú nuôi.
Có, Galaxy Hotel có hồ bơi trong khuôn viên.