Khách sạn ở Leeds nằm gần Victoria Quarter

Ưu điểm: Stunning hotel great location

Ưu điểm: Perfect location,staff extremely helpful,beautiful place x

Ưu điểm: Fantastic hotel, staff, facilitys, bar, location, great hotel!

Khuyết điểm: Nothing to dislike

Ưu điểm: Comfortable beds, nice clean rooms staff friendly and helpful

Khuyết điểm: Lack of beverage supply, had to ask for more tea there was one sachet and only 3 milk no hot drink for morning

Ưu điểm: I had a lovely time staying at this hotel, all the staff were lovely and very helpful.

Ưu điểm: The stay was great, we really enjoyed it and the room exceded expectation. I think the only thing we had an issue with was the TV , as we couldnt get it to fick through chanels. Which was a shame but for the one night stay it didnt dampen the experience.

Khuyết điểm: The TV nt working properly but thats it, everything thing else was really good.

Ưu điểm: Decor, front of house staff very polite and helpful

Khuyết điểm: Pillows were terrible and the had to keep turning the shower off to let the water drain out

Ưu điểm: Great location and very friendly staff

Ưu điểm: This is my favourite hotel in Leeds, which I have reviewed before.

Khuyết điểm: It’s all good.

Ưu điểm: Everything.

Khuyết điểm: Nothing.

Ưu điểm: Location and rooms. Very clean, value for money.

Ưu điểm: Very clean. Room was decent size with room to sit in chairs. Nice modern shower room with walk in shower.

Khuyết điểm: Bedside tables too small - not enough room for book / drink / mobile phone

Ưu điểm: Location is ok

Khuyết điểm: The furniture is a bit old

Ưu điểm: Fabulous views. Perfect location. Great cocktail lounge

Khuyết điểm: Nothing

Khuyết điểm: Keep up the good work

Ưu điểm: Nice staff both check in and restaurant

Khuyết điểm: To let’s do not flush properly (mentioned it 3 separate times now - cheap flushing cisterns ! Room temperature very poor control

Ưu điểm: Room was great. Comfy bed. Clean. Good breakfast.

Khuyết điểm: I was overcharged and additional money was taken out of my account days after I’d checked out. If I didn’t notice this I wouldn’t have got it back.

Ưu điểm: Perfect central location

Khuyết điểm: Nothing

Ưu điểm: location is great. lots of restaurants around easy access to everything. Hilton Honors points awarded. Usual cookie at checkin. Checkin staff great. Complimentary water in fridge. Well equipped room, great shower

Khuyết điểm: Requested a quiet room - these are over the canal. Received one over the train station - very noisy. Room smelled of damp. Worst thing - in the morning, I moved the bed to retrieve my pen, found used dental floss underneath. Really? At a Hilton Doubletree? Never known this before. Reported at my 06.00 checkout. Very disappointed. No offer of a discount, nothing. I'm a Silver HH member and I expected better.

Ưu điểm: Cool location and nice rooms and reception got a free cookie!

Khuyết điểm: Nothing

Ưu điểm: The bed was very comfy

Khuyết điểm: They had no recollection of our booking so getting in at midnight dealing with that for twenty minutes was horrible even though i had all confirmation emails

Ưu điểm: Everything

Khuyết điểm: Everything

Ưu điểm: Location

Khuyết điểm: Replace furniture and re decorate.

Ưu điểm: Friendly staff. Amazing art decor bar. Everything was great.

Ưu điểm: Good sized room Decent breakfast Great central location

Khuyết điểm: Cost of incrementals (10GBP for a single glass of wine in the bar!)

Ưu điểm: Loved everything the room the food and the staff where excellent.

Khuyết điểm: The lighting in the room only because my husband is visually impaired could have been a little brighter.

Ưu điểm: Staff were very courteous and helpful. Valet parking good, very convenient although a bit over priced. The hotel is in an ideal location. It’s a lovely traditional hotel, love the Art Deco style but it needs some updating and TLC. Breakfast was good, and the hot buffet was actually hot enough which makes a change.

Khuyết điểm: Room needed an update, was quite tatty for the price with a small bath. Lack of toiletries and no bottled water.

Ưu điểm: Staff were very helpful

Ưu điểm: The lady at reception was fantastic. There was an error when the reservation was placed with booking.com, my confirmation details stated 2 adults 1 child but the hotels system had only 2 adults. She noticed my daughter and made the changes to accommodate us in a fantastic no problem was too much. Wonderful customer service.

Ưu điểm: Pleasant staff

Khuyết điểm: No kettle to make tea or coffee big disappointment

Ưu điểm: General ambiance of the hotel.

Khuyết điểm: Being told that the bar was shut and I couldn't order a drink even as a paying guest!

Ưu điểm: Wonderful building, amazing value for money, superb location and the valet parking was a life saver

Khuyết điểm: Liked everything. Will definitely stay here again!

Ưu điểm: Beautiful building,lovely big room for a standard twin

Khuyết điểm: Nothing that we didn’t like

Ưu điểm: Facilities good a clean hotel with helpful staff

Ưu điểm: Room was lovely, staff were all friendly and efficient. Good location for city centre -10 mins walk.

Ưu điểm: All amenities very good. Staff friendly.

Khuyết điểm: I was put out to have chosen an item from room service and be told on ordering that there is a tray charge of £3.50. There is no mention on the menu itself. And that charge as a percentage of a single item is disproportionate. To cap it all, it took 45 mins to arrive and the pepper pot was empty! Please be more forthcoming on your point of sale material. Thanks

Ưu điểm: The hotel staff were very polite and organised, they were very helpful when we needed anything. The swimming pool is lovely, very relaxing. The hotel is quite luxurious. The hotel is in a great location for access to Leeds City.

Ưu điểm: Everything was lovely. Receptionist Patrice was lovely when checking in :)

Ưu điểm: Easy check in and out. Comfortable beds. Good food. Warm swimming pool. Nice helpful polite staff.

Ưu điểm: First time at this hotel but overall first impressions lived up throughout our stay. Received the most fabulous welcome from Matt on reception, which made our stay. Rooms ready & also fabulous.

Ưu điểm: The hotel is close to almost all touristic locations, we were able to walk everywhere during our stay. The room was comfortable and spacious.

Khuyết điểm: Inappropriate staff behaviour in several occasions, such disgrace for a global brand. There were core quality-related issues that they horribly failed as a world-wide famous hotels chain. Our first impression of the hotel was terrible thanks to the staff member at the reception. When we entered the lobby, he said "It suddenly stinks here", and while his colleague tried to save the situation, he continued and asked whether we try to sneak some food inside. What kind of a "welcome to our facility" is that? We were utterly shocked, didn't have any food on us except having just eaten in a restaurant and coming to the hotel afterwards perhaps with a little bit of restaurant smell. He made a totally unnecessary and inappropriate scene there alongside bizarre-rude jokes, and besides, embarrassed us for nothing! Is this really your way to greet your costumers? Moreover, when I showed him my ID, so that he could check my booking, he, yet again, acted highly unprofessionally, made some uncalled jokes, even went further and asked where I was really from despite my ID. When I asked him what he meant by all these, he replied that he was just being naughty(!). This was the most unprofessional, most inappropriate, offensive behaviour I have ever experienced in a globally known hotels chain. The staff member working in the spa facility did also seem like being hired just randomly. We obviously bothered him by just being there and having him give us some towels because he was busy busy with his mobile phone. The same thing happened when we were returning the towels and leaving the spa as well. No eye contact, not a smile, busy with his phone yet again. Almost all the supposedly warm food was served cold during our dinner. When we asked for some sauces such as ketchup, we received empty bottles somehow. Again, the staff seemed highly uninterested displaying one more time lack of training in professional service and customer relations.

Ưu điểm: Great staff, good location, clean, comfortable, rooms were a decent size and had everything you need. Great gym, swimming pool and spa. The bar served great food and decent beers. Got a complimentary late check out! Cant complain, will definitely come back next time

Khuyết điểm: Really cant think of anything!

Ưu điểm: Slow service miserable staff expensive parking and poor bathroom.

Ưu điểm: Good hotel all round.

Khuyết điểm: Nothing. Good hotel.

Ưu điểm: Good facilities.

Khuyết điểm: Bad nights sleep. Don’t know why ?

Ưu điểm: Lovely hotel, nice big room, good breakfast!

Khuyết điểm: Nothing

Khuyết điểm: Bed very comfortable and room good size Shower not high enough as over bed

Ưu điểm: The bedding was very nice. Bed was comfy.

Khuyết điểm: The hotel is a bit tired. The basin was stained, not dirty. If this were to be classed luxury I’d expect a neapresso in the room and some fresh milk. There needs to be a socket next to the bedside table for phones

Ưu điểm: Location and service

Ưu điểm: The rooms are super. Well proportioned and equipped. Location is in the heart of the city. The rooms are more expensive than the hotels in the local area but the rooms are much nicer.

Ưu điểm: The staff were very friendly and professional

Khuyết điểm: I think for the price that I paid the room was not up to. I feel that the hotel needs some renovations in they are going to charge so much money.

Ưu điểm: Excellent quality and choice of breakfast food, hot and cold,

Khuyết điểm: Shower water pressure too low for a good shower.

Ưu điểm: Very beautiful hotel in a great location

Khuyết điểm: The fact I didn’t stay an extra night!

Ưu điểm: Beautiful lobby and rooms and perfect location in the heart of Leeds!

Khuyết điểm: I was frustrated that the front desk insisted my room had not been paid for. I had to think quick to find which card I had paid with to prove that I had. I almost had to pay twice, which would have been a disaster!

Ưu điểm: All great apart from breakfast - Tea was poor and orange juice very weak

Khuyết điểm: The room needed a deep clean! Smeared glass shelves and surfaces. Room was too hot to sleep and unable to use air con because it was so noisy. A disappointing stay

Ưu điểm: Overnight stop in a central location to Shops and train station.

Ưu điểm: Everything

Khuyết điểm: Everything was perfect. The room,bar,staff and everyone that works in this fantastic hotel.