Americas Best Value Inn Lincoln

First, I booked the room for 2 nights. I stayed one night Monday. The bed was so hard that I didn't get any sleep. I brought the keys back Wed morning because I didn't have time to return them Tuesday. I was fine paying for 2 nights. Wed I noticed that I was charged twice, once for 1 night and once for the 2 nights. I thought at first that the hotel was just being nice and charging me one night. I called the motel, they only showed the one charge on their side for both nights, assuring me that was all they charged me for. Friday, both charges went thru. I called and talked to the manager and he immediately knew what happened. He did apologize, But this is the second time I've had a problem. Last year I stopped in and booked a room for my partner, I did it early in the morning. When we went to check in, they had no records of me reserving the room, so we went somewhere else

The hotel was in disrepair. There were burn holes in the bedspread yet we had asked for a non-smoking room. The curtain had multiple holes in it. The sink leaked and within a minute of turning it on left a puddle on the floor. It was dirty around sink

Nothing

Very dirty place

The rooms were non-smoking.

Yes! The night clerk was rude and made us feel extremely uncomfortable. The location felt unsafe, and it was far from the freeway. The breakfast room was smoky and dirty. But the worst part of this experience was the loud banging on our door at 1am.