Dolphin House Serviced Apartments

Location and facilities. Have stayed here previously and will always return because overall experience is excellent.

Broken washing machines

The size and quality of the apartment. The bed was excellent, large and comfortable

The kitchen is fairly lightly equipped and it could be better. The hot water went off-line on the morning of our second day, which wasn't the fault of the hotel.

WE LIKED ALL OF IT - EXCEPT PERHAPS THE LIGHTING COULD HAVE BEEN BETTER IN THE ROOMS AND, ALSO, THE RESTAURANT AS IT WAS VERY DIFFICULT TO READ THE MENUS. OTHERWISE I, PERSONALLY,, LOVED BEING BACK IN DOLPHIN SQUARE. MY NEIGHBOUR AND FRIEND WAS VERY IMPRESSED INDEED.

BEING DISABLED, SADLY, I WAS UNABLE TO USE THE SHOWER FACILITY IN MY ROOM - HENCE I USED ONLY THE WASH-HAND BASIN - AS A RESULT OF WHICH I WAS UNABLE TO REMOVE THE PLUG FROM THE SINK ON THE FIRST MORNING AFTER WASHING - ALBEIT SOMEONE ELSE HAD KINDLY DONE SO ON MY RETURN LATER IN THE DAY. THEREAFTER, I MANAGED AS BEST IF COULD BY SIMPLY USING MY FLANNEL AND SOAP. "THANK YOU" Maureen. A. Price (Miss)

We had an amazing experience at Dolphin House. It was a perfect location for us to get access to the Tube and easy, safe shopping. The apartment was large and gave our family a sense of home away from home.

The staff was a little slow when we needed help. They were still very helpful, but didn’t seem prepared when it came to simple requests like a set of new sheets. At one point we were locked out of the laundry room and it took some time for them to 1) believe me and 2) unlock the door manually.