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Staff and check-in were easy and did not require a bunch of form filling and other needs.
Staff needs to ensure when two people are checking-in the room is set for two persons. Found only one set of towels and toiletries the next morning. $18 cost of Mojito on 8th floor bar was excessive, particularly as I'm a Platinum Accor member.
It is excellent hotel, very spacious room, comfy bed, clean bathroom!
Parking was rather expensive. Many other 5 star hotels in Europe I have lived in offered free parking...
The service was great . Very nice rooms, very clean. Evrything was ok
The customer service, the room, how we were treated with respect and class, we could go on and on! Will definitely return!!
The restaurant was very nice and our server was great, however we had lunch in the restaurant for lunch and the food was not very good. It was very bland with no flavor and very small portions especially for the price. That would be the only complaint.
Staff was amazing, extremely customer satisfaction oriented.
Breakfast price for value. Facilites for a 5 star hotel as fitness, pool (none) should improve.
Staff was very welcoming!
the shower lacked privacy for a shared room.
This hotel was absolutely perfect. From the staff, to the room, to the proximity to both the train station and downtown. This hotel exceeded all expectations.
Very friendly and attantive staff, modern interior and excellent breakfast
The breakfast was good.
The location and star level was not what I booked. I booked a 5 star in the city center. When we arrived we were told overbooked and taken to an alternate hotel that was not nearly as conveniently located. We only had one night.
Service was exceptional. The staff was super helpful and professional. Great looking rooms and awesome location.
The staff were super friendly and professional. Room was clean, bed was very comfortable, and shower was awesome.
There are 2 Sofitel hotels in town. Don't confuse this with the one in the business district. It happened to us, the taxi driver took us there.
The service was top!
Unfortunately no wellness area.
Tọa lạc tại Bonnevoie, Luxembourg City, Sofitel Luxembourg Le Grand Ducal cách Nhà thờ Sacre Coeur và Nhà thờ Đức Bà 10 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ xe limo/xe đưa đón hạng sang và dịch vụ nhận phòng cấp tốc. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí.
dựa trên 818 đánh giá
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