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The staff were helpful beyond expectation. The location is fantastic. We had a corner room and the view from every window was stunning. The decor is very stylish and the hotel has wonderful little rooms to sit and enjoy tea/cpfee or just to read or chat.
I stayed at hotel with a friend of mine. I had given my credit card information when I booked a room (16th of Nov.). We were asked to pay at information desk at hotel and my friend paid by her credit card. When I checked my credit card payment I saw that the room rate of 340 Euro was also taken from me. I have written to the hotel and waiting for reply.
Staff was great and very accomidating
Keyed lock to room was difficult to operate for my wife.
The hotel is well located and is excellent.
The room was beautiful, the bed was incredibly comfy, and the rest of the hotel was lovely too. Staff are very friendly and the location is brilliant - perfect for a city break.
We loved the decor in the hotel especially the bar which is spectacular.
Although we had booked a superior room we were given the smallest, most out of the way room in the hotel. The attitude of the hotel staff was far from helpful or friendly.
Excellent room accomations. Outstanding decor. Pleasant staf.
Comfortable, welcolming, clean, proximity to great sites and restaurants in Lyon
I resent paying extra for wi fi!
I wonder why for 2 consecutive days, the shampoo and soap were not replaced. I needed to ask them before I can have it.
I was supprized that my reservation was canceeled when I arrived, but I maneged to find another one
Hotel Le Royal Lyon - MGallery ở trung tâm Lyon, cách Quảng trường Bellecour và Trung tâm Thương mại Part Dieu 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ nhận phòng cấp tốc, dịch vụ trả phòng cấp tốc và báo miễn phí ở sảnh.
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