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Excellent location close to offices, shops, museums etc.
Not informed about the breakfast charge as it is not advertised anywhere and I therefore assumed it was included.
Location and price
Service was only the bare minimum, the hotel should be 3 stars not 4, but the price I paid was really for a 3 star, so I am not really complaining
I liked the hotel very much. Location is excellent (close to everything interesting or important), room was of a very good size, very clean with air conditioner. Staff of the hotel were extremely helpful and very friendly.
Its situation in the city (good area, not far from central attractions)
I initially booked a single room but it proved to be incredibly small with view on 2-sq.metres inner courtyard. I paid extra EUR15 per night to move to a proper room. Internet in the business centre was very bad and outdated.
very good quality breakfast. The staff were excellent and very very helpful
Easy access to the city, nice and friendly service.
A bit more effort to justify the 4 stars.
The location is great and the price is excellent
there was no room service
it was not 4 stars at all - 2 in the best case, the room, its size and interior, were terrible
very convenient location, quiet, good price
no air conditioning made it very uncomfortable at night. The only way to get enough air was by keeping the windows wide open
convenient,reasonably priced and helpful staff
Hotel AA Serrano by Silken ở trung tâm Madrid, chỉ cách Đại lộ Paseo de la Castellana và Đại sứ quán Mỹ 6 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm báo miễn phí ở sảnh, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày.
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