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Great hotel location (Central and near metro and bus stations).
The hotel is very old where it must be renovated in my opinion.
the staff was very helpfull and ansewred our questions with smile. in the firsy night we wanted to switch the room, due to noises we heard from behind the wall (the elevaitor was close). the switched our room no problem at all, and we got even bigger room from the first one. they also help us with reccomendations on places to visit and resturants.
We enjoyed the situation of the hotel very central and near metro and bus stations. A special mention for the beds who were particularly comfortable.
Great, comfortable bed, clean room and very friendly and helpful staff
In the morning the noise level coming from other guests and/or cleaners opening and closing other room doors and talking in the corridor was quite high. Luckily my room had a second door that helped to reduce this noise somewhat. Slightly better noise insulation from the hallway would be a significant improvement.
The bed and bathroom. And the hotel always smelt lovely and clean. Disabled facilities were great.
Very, naturally friendly people at reception. Seldom nowadays.
Rooms on the small side but nicely appointed.
the internet is expensive and slowwwww the system runs out everyday .. the bussines corner (hhahah) is a old PC in the table . the rooms are nice .the staff is nice too. the beds are confortable and the shower is great but do not thing in wifi --
the internet acess
Well located near Plaza Espana. Close to restaurants, convenience store. Short cab rides to major attractions. Garage on property. Caters to Americans. Business and leisure clients. Excellent beds. Bilingual staff is very helpful.
easy access to monument and transport. The cleanliness of the hotel
Tọa lạc tại trung tâm Madrid, Mercure Madrid Plaza de Espana cách Bảo tàng Cerralbo 1 phút lái xe và cách Công viên giải trí Madrid 8 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Khu vực phục vụ hội thảo, sự kiện tại khách sạn này bao gồm khu hội nghị và phòng họp. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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