The Principal Madrid - Small Luxury Hotels Of The World

Location

Small reception area

The location was great, the staff spoke english, the rooms were quite comfortable, and they had good toiletries

Elevators were quite small, as was the lobby. Room lost power and had to change rooms. But they were very accommodating and it was easy to do.

Very well situated at the junction of Gran Via and C. Alcala, a short distance to f.ex. Puerto del Sol. The room was great, breakfast is superb (bit pricey). As others have mentioned, there is no reception area to speak of (small), but the bar at the top is nice and after all you are on a city holiday. Short walking distance (2-3 min) to the metrostation Banco de Espana, and you can take the metro to/from the airport there by changing two times (at the stations Mar De Cristal and Goya). Recommended for the price.

Small elevators yes, as some people has mentioned but that didn't bother us even with 2 large suitcases.

location, accessibility,lovely ensuite, 6ft bed, roof terrace, very pleasant staff

tried to book a flamenco night, place we wanted was booked up, man at reception recommended another place a bout 5/10min walk from hotel, same was very disappointing flamenco show was good, food was awful, tables jammed together