Hotel Marrakech Le Semiramis

Lovely 2 waiters in the restaurant in the evenings and shop staff. All female workers friendly. Grounds nice. Beds comfy. Food was good.

Very unfriendly man on reception made us feel most unwelcome on arrival and didn’t even satisfy our request for toilet paper. Rooms and all hotel generally dusty, pretty run down, lots of chipped paint, toilet broken, fridge very noisy. Charged extra for safes!!! Pool area nice but lots of broken and uneven paving slabs. Customer service from some staff needs a lot of work

The location and the staff was helpful

The maintenance of the hotel was bad we were offered room 210 the bed was Infeasted with bed bugs although we were offered another after we complained my concerns is are we taking these bugs with us home since we had a child of 8 months with I didn't appreciate this situation

Frankly, i did not like anything but the good location...

The rooms are very old and require attention, the toilets were not clean, when i arrived my bed and pillows did not have covers, did not have towels! Every 10 minutes someone knocks to bring an item to be tipped!

It was a mess overthere

Nothing

Everything , front desk wasnt good at all no customer service

Pool area was very good

Breakfast selection was limited

We thought the food was very good

We thought the room was too dark

It was good but not 5 star,hotel was massive but rooms ere very backdated but spacious.

no one knew how to speak english.

Great, clean swimming pool.

It was a three star impression throughout.Got ripped off by the reception, they doubled taxi fair to the airport. If we got the same taxi from their own taxi rank outside hotel it would have been 100 Rihad. We paid 200 out of which 100 prob went to the reception staff. Genuinly nice driver embarassed and confused....

Most of teh staff were friendly.

I would nott class it a Five Star hotel despite how it ha sbeen advertised on their website. If you are looking for a clean budget hotel this is fine howver i fyou ar elooking for a five star hotel with all the emanities this would not be it. There were additional charges for using the Gym and room safe which you would expect to be included in the price

the swimming pool area is great.

The restaurants are very expensive. The food is not great. During the breakfast we could see birds going in the pastry baskets and directly eat from it. Staff would see that but would not react. Au bar de la piscine, le serveur avait beaucoup de difficultés a nous rendre notre monnaie. Il fallait toujours reclamer car il nous disait d'aller nous installer au bord de la piscine, et ne repassait pas pour rendre la monnaie.

The room is large, got wifi in the whole hotel, hair dryer, got a basket of fruits on the first day. The breakfast was a buffet and the food was OK. There are a lot of room where you can take a rest.

The location in booking.com is wrong, the hotel is located in semlalia in the north. The Air conditioning doesn't work well. the room service does not check if there are people in the room before entering. The location of the hotel is a bit far from the city center.

Hotel room is large and confortable.

It is far from city centre, and you surely must take a taxi to get there. The breakfast could be better.