Riad Dar Alsaad

The room was really beautifully decorated as well as the entirety of the Riad. Additionally, it was located at close proximity to the numerous sooks which was very convenient.

The majority of staff we interacted with (2 out of 3) was not friendly and did not make us feel welcomed. Upon our arrival our room was not yet prepared and as a result we had to wait until they cleaned it and did not enter it until 13:30. Moreover, since the moment we entered the Riad we were "welcomed" with suspicious looks and curt language, which made us feel uncomfortable. Additionally, the WiFi which was included in the Riad's amenities was not working at all. The room had no soundproofing which made even the slightest sound or discussion echo all over the establishment. This further worsened our experience in the Riad since we felt we had no privacy. Lastly, the night shift employ, approached us in order to inform us that our discussion could be heard outside of our room and could possibly annoy other residents. This was an understandable and logical request that we respected. However, the way the staff member approached us was rude and full of attitude which could by no means characterise a professional working in the service industry. I believe that our experience in the Riad Dar Alsaad would have been an excellent one if the staff had treated us in a more polite and genuinely friendly way.

Friendly staff, french main language but one member of staff speaks English. They offer pick up service from the airport, and though more expensive that the local taxi's, it is recommendable as it is otherwise difficult to locate the Riad.

Good first impression but unfortunately downhill after that.

We stayed for a week. I would only recommend for 2 nights maximum. Sheets and towells not changed, the bathroom was dirty, room was small with no natural light, staff hardly ever there particularly the manager, hotel does not accept credit card payments, there is no bar and no restaurant, we observed mice in the kitchen including a dead mouse in a cup on the kitchen work surfaces, the manager was unwilling to negotiate a reduced price as we were unhappy with cleanliness in room and in kitchen and would not eat breakfast at the Riad. Very difficult to find, map does not show correct location of riad and addditionally it is down quite a poky street and is not signposted even on the door which is just labelled with the number 11.

Cleanliness of the rooms, nice and helpful staff.

Location, and parking. In my booking said that I could use a nearby parking for 1€ per day, when I got there the guy from the Hotel told me that he didn't know anything about it, he pointed me to the nearest parking where they wanted to charge me 6€ per day, after many discussions I got it for 4 €.