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|Khoảng cách đến trung tâm thành phố||0,4 km|
|Điểm đánh giá vị trí||8,5|
|Sân bay gần nhất||Marrakesh Menara|
|Khoảng cách đến sân bay||5,1 km|
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Ổnthg 5 20194,5
I like the hotel was within 15 minute walk to the Medina and the main square.
I didn't appreciate the rudeness of the staff, no HOT water for the 2 days I stayed at this property, limited wifi/ no strong signal and issues with the wifi that prevented us from using it at all, nor did I appreciate the inability of the staff to try to meet our needs as far as issues were concerned. When we arrived on Thursday evening, it was after 10pm. After checking in, we went to our rooms for the evening and realized there was no hot water. Due to the time, after 11pm, & there being no phones in the room to reach the front desk, we didn't seek help. The next morning, we had an excursion planned for the entire day to the waterfall. We left at 7am and there was no one at the desk for me to ask to check our hot water. I sent the hotel a message via booking.com to address the issue and possible travel transportation on our day of checkout. However, after 5/6p I noticed I hadn't received a response from riad lea. Therefore, I called. The staff member, a man, who answered, was very rude and said I waited too late to ask for someone to help and he couldn't get anyone to fix it until the next day (Saturday, our checkout day). I explained to him that I sent an email on booking.com earlier and I that I only called because I noticed no one had responded. He told me the wifi wasn't working so no one could read or receive any emails. I then told him again what the issue was and if someone could fix it today. He didn't offer to look at it himself or even attempt to reconcile the issue. He then proceeded to tell me that the card machine was also down and that we'd have to pay cash for the room. I called again later, before 8p to ask our final price of the room (so we could withdraw the funds to pay) and if the card machine was working, again, he was rude and said he already told me the machine wasn't working and that he couldn't tell me the balance of our room because the wifi also wasn't working.
Ổnthg 4 20194,5
Nice clean room with gentle reception guy
Really bad location. It seemed really dangerous. Furthermore, the owner did not allow us to pay our two night stay with a credit card. He has never informed us about such a thing.
Tuyệt hảothg 4 20199,5
The staff has gone over the top to be accommodating. They helped us print off our boarding passes and arranged transportation. The breakfast was wonderful and filling making our travels in Marrakech even more enjoyable.
Everything was great.
Tuyệt hảothg 3 201910,0
Very moroccan theme; especially the room; there’s no curfew coz we went back to the riad at around 1am and the staff is still awake to open the door.
breakfast is a bit late, hopefully they can adjust the time
Tuyệt hảothg 3 20199,3
A lovely riad. Breakfast was fine - pancakes, bread, butter, jam and cake each morning and sometimes fresh strawberries or yogurt or too, the orange juice and coffee were good. Peaceful location down a quiet alley - just the sound of birdsong, cats mewing and the occasional passing scooter - but only a short walk from the bustle of the streets and souks. Hassan, the manager, was welcoming and gave us useful advice about Marrakech. We liked the double washbasin in our ensuite bathroom.
It was bad luck that we arrived as some work was being done to the building which I think had distracted the staff a bit. Our windows opened onto the courtyard and some of the lamps didn't seem to work so the lighting level in our room was a bit low.
Riad Lea ở trung tâm Marrakech, chỉ cách Nhà thờ Hồi giáo Ben Youssef và Đền Almoravid Koubba 10 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ giặt ủi/giặt khô, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí.
8,3 Tuyệt hảo
based on 260 reviews
Những điều cần biết
- Dịch vụ chuyên nghiệp
- Dịch vụ thân thiện
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Đánh giá về Riad Lea
Những thắng cảnh phổ biến nhất
- Almoravid Koubba 0,7 km
- Ben Youssef Madrasa 0,7 km
- Museum of Moroccan Arts 0,7 km
- Marrakesh Museum 0,7 km
- Souk Zrabi 0,8 km
- Maison de la Photographie 0,9 km
Phương thức giao thông
|Marrakesh Menara||5,1 km|