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Very friendly staff. The hotel is very quiet!! It has a very nice pool and grounds. The hotel is off the beaten path, so you either need a car or have to take a taxi into town if you don't want to walk the 2 kilometers through not great parts of town.
We were told we'd have a garden view room, but instead we had a view of ugly roofs.
Excellent location.Super breakfast with abundance of Sicilian delicacies.Clean rooms.Ample free parking.Efficient staff.
Great staff and service
No toileteries in bathroom, typical italian provincial hotel, plumbing dodgy, towel rail not secure. All things that should not be an issue in a 5 star hotel
Location is disappointing. Hotel was empty so service was very basic.
staff were very helpful and friendly
some of the advertised facilities weren't open / available only available July / August. Breakfast selection needs improving. difficult to get a drink by the pool. unable to get lunch
The friendliness of the staff and excellent facilities
June is obviously the low season as the hotel did not have many occupants
While we were at the New Palace Hotel, the heater wasn't working. The staff went into quick action and took care of us immediately. They tried to service and when it wasn't able to be prepared, the staff took care of moving us to another room. Sevice of staff-OUTSTANDING!
hotel itself is really nice and classic
the city it was in - no nice surroundings
The staff were extremely helpful and friendly.
There was no footpath directly outside the hotel for a few hundred meters on way into the town of Marsala.
The atmosphere in the building and the very nice and professional people that worked there.
No fitness room.Taxi too expensive to and from Trapani airport.Too expensive by 30%.
Tọa lạc tại trung tâm Marsala, Grand Hotel Palace, cách Nhà máy rượu vang Donnafugata và Cantine Florio 10 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ xe limo/xe đưa đón hạng sang và dịch vụ nhận phòng cấp tốc. Với khoản phụ phí nhỏ, khách có thể yêu cầu xe đưa đón sân bay và dịch vụ đón khách tại nhà ga.
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