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Clean, roomy apartment, with everything provided so that we could be self sufficient. Very warm and tidy. Although it is out of the city, it is on a really loively street and is a five minute train in to the city, a direct tram, or a really lovely walk through the gardens which takes about 30 mins. We had a street facing room and had no problems with noise.
When we complained about the room we were in, the staff were more than happy to move us. Unfortunately we had to wait until the next day as the hotel was full.
On our first night there we were put into Room 1 which was right beside the large air conditioning unit which constantly hummed. Not very pleasant at all.
Staff were effecient and fixed a few problems we had immediately and without fuss. Great location, close to shops/resturants and train station.
The beds were not the best, but ok for a short stay, seemed like the mattresses were a bit tired.
the staff were very helpful and kind
Lack of 'wow' factor to rooms, they are basic.TV was very poor quality.
The front of house staff were extremely helpful
Position right next to railway so couldnt open a window as too noisy. House keeping staff- bad job each day.
That it was quiet and very close to most facilities. Will be highly recommending it to friends and hope to book again in the near future
No nothing, all was great
The location to shopping and public transport, the use of a kitchen when needed
Unable to check in when needing to
Handy to MCG and Chapel Street
Balcony area required a clean up.
The friendly staff are what made our stay enjoyable, they each went out of their way to help us and give us knowledge of melbourne. The staff were fantastic.
the front driveway, and the rooms although they were clean they were very old, the carpets had stains and things falling apart, the furniture was very uncomfortable and old. Also the balconey was very dirty
Reception staff very good. Location good.
Beds / mattress getting a little tired. Imporatnt to turn mattresses so most used side is rotated and important to have good beds gernerally.
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