Eltham Gateway Hotel

Very helpful staff at checkin

Room looked out on to overgrown garden area with rubbish Furnishings were very tired water damage to a wall. It was clean but that should be a given. Not value for money- won’t return or recommend

The room looked nice and the location was lovely.

The bin wasn't emptied from the previous people. The milk pods in the fridge were off, it curdled when I put it in my cup of tea. My boyfriend and I had to go out and buy our own milk. The shower head was squirting out water from the pipe at the wall and water went everywhere, it was quite unpleasant to use. The bed was a bit too hard for our backs, it kind of hurt to sleep on. The staff member who checked us out didn't seem approachable so I didn't mention anything and he didn't even ask how our stay was, he was more interested in if we purchased anything from the mini fridge.