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the worst experience ever in SPG/Marriott hotel. the staffs are lazy. I can not feel and warm hospitalit and only not welcome. sucks.
Clean and courteous staff
Location is very convenient.
Location was excellent. Connects to the convention center. Trolley stop is just outside the doors.
No electric vehicle hookups. Valet is $26/night but no setup for EV charging. Because of this would not have stayed there if was not part of a group booking.
There's a $26/night valet fee for parking. Was not aware of this until you already arrive at the hotel and there's no other parking available.
The bed was nice and fluffy, clean. Nice room, decent gym. There was a trolley stop right outside the hotel. We didn't partake but it was a good option. VIP lounge nice but not always stocked. Liked that it was on the 19th floor.
Wasn't aware that the parking was valet only until we got there. $26 per night when there is a parking lot across the street for $12 per night. If you park valet you have to call in advance every time you need your car.
A happy stay in Memphis
Hotel was in a nice area ,walking distance to a nice restaurant Trolley every 15 minutes breakfast
housekeeping forgot to clean 1day for the price it should be microwave in room
Door key card did not work had to go down twice to get it rescand. Over charged my card $80 and I had to call to get it canceled five days later.
The bed was exquisite and especially the linen, just like I have at home
Pros and Cons
Staff was wonderful
Parking- You either agree to pay roughly $28a day to valet or are forced to park in a public shady pay per day lot across the street.
Location was excellent along with the fitness center. Very much enjoyed it.
We had a corner room with a beautiful view of the Memphis bridge. The bed was comfy and the staff was great. Access to the club on the 19th floor was nice with delectable food served all day. We will definitely stay here again.
It could have quieter in our room but very nice anyway.
The location for a cook convention center graduation was perfect. There was ample room in the lobby for family and friends to meet and talk. The staff was very helpful and the area was safe.
Parking can expensive over a weekend stay. There is ample street parking adjacent to the hotel, but it also puts car at risk of theft. This location also requires you to drive to almost all attractions in the city not in the cook convention center.
Tọa lạc tại trung tâm Memphis, Sheraton Memphis Downtown Hotel cách Bảo tàng Cứu hỏa Memphis và Phố Beale 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc.
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