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Tốtthg 5 20187,7
Room and location
A day prior to check in date,we stop to inquire about dropping baggage policy and was informed that we had an extra room reserved and Frederick (front desk) contacted Alexia of Kayak trying to cancel wrongly extra room.After their phone conversation,Frederick ASSURED me that the problem had been taken care of. There was another female employee that witness Frederick statement as well as my wife. next day, Saturday May 19, while checking in I was informed that the extra room reservation was NEVER cancelled. From the room I contacted by phone KAYAK representative CATHY whom showed extremely poor customer service,indifferent attitude and verbally aggressive tone. Being this my first Kayak experience I really expected better results from all involved. I expect your reply.
Bình thườngthg 9 20173,7
Not up to par
They worked with us to resolve an issue at check-in
There were two big issues at check-in even though we had a confirmation email: they did not have us staying the full amount of time and they did not have our king bed. Wendy at the Libby check-in counter said she could not do anything since they were fully booked. We asked do a manger and she went to talk with him and came back with a miracle, she got us the right room and fixed the departure date. Amazing how a hotel can go from fully booked to rooms available, especially since we had a "club room with a kink bed", hmmmm The hope tel rooms are dated, the varnish is flaky king off the furniture and bathroom fixtures. The food is so-so for a hotel of this class... it was not worth the money.
Tốtthg 9 20166,5
The hotel looked much nicer online . The room was clean and the location is just alright.
The noise was awful you can hear everything in the hall. I could even hear my neighbors phone ringing a ton. The AC units were extremely loud and the water pressure in the bathroom would drop making a hissing/squeaking noise after use. Another pet peeve is no fan in the bathroom and the doors have glass on them so when you turn the light on at night you could potentially be waking up your partner or anyone else with you. The parking garage underground is tight and super low, my Jeep Wrangler almost didn't make the height clearance. Wasn't impressed one bit by this hotel very over rated.
Tốtthg 9 20168,0
Located within the heart of Montreal with easy access to metro stations
Tuyệt hảothg 2 201610,0
Tọa lạc tại trung tâm Montreal, Le Centre Sheraton Montreal Hotel, cách Eaton Centre (Trung tâm thương mại) và Bell Centre 10 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Montreal? khách sạn này có khu vực tổ chức rộng 3848 mét vuông, bao gồm khu hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
8,4 Tuyệt hảo
dựa trên 383 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Đánh giá về Le Centre Sheraton Montreal Hotel
Những thắng cảnh phổ biến nhất
- Centre Bell 252 m
- Cathédrale Marie-Reine-du-Monde 272 m
- Musée des beaux-arts de Montréal 0,6 km
- McGill University 0,9 km
- Musée Pointe-à-Callière 1,4 km
- Parc du Mont-Royal 1,4 km