Tulip Inn Green Castle

Only Dining Room Staff was caring and worried about Hotel's image. It was pleasant to know.

Room and Bathroom much below expectations. Sanitary fittings in Bath Room were in shamble. Shower was loose and not functional which was changed on 2nd day. Water tap and Commode were leaking. Poor maintenance. Towels were old and white changed into Grey. No Hand Towels were provided and on repeated asking old towels were provided. Face Towels were not provided at all. Bed Sheet, Covers of Pillows and Sheet Covers were in sorry state of affairs. Housekeeping was of low standard. Water Glasses and Tea Bags, Whitener were provided on asking. Moreover one so called Manager Mr Atul was always available at the reception but not concerned about travelers issues. He was never seen talking to any traveler at the reception to take feedback. Staff at the reception showed there helplessness not by telling so but by virtue of their no actions and no initiative to sort our issues. WiFi on the 1st day was out of order and with repeated requests it was activated but in between it was non functional. Seems owners have given property to the staff to run it and give them fixed amount per month as a return. Generally in such cases such poor housekeeping is witnessed. Stay was not for value for money.

Nothing! The fan was working with a very irritating noise, when asked for help they said sorry sir we are completely packed and no other option left. Disgusting it was. The taps of the bathroom were broken. When tried to operate ,it came in hand. Very very poor cleanliness

Everything. No complete breakfast. Not even boiled eggs they provided. Bad bathroom. Bad cleanliness all together. Golden Tulip’s worst property.

Breakfast was good.location was also good.

the behavior of staff. they were not courteous.