Khách sạn ở Newcastle upon Tyne nằm gần sân bay Newcastle Castle

Ưu điểm: Staff are cheerful and welcoming. My room had the facilities of a studio apartment including a lounge area and kitchenette. In addition, midweek social events provide a chance to mingle with other guests, along with free food and drinks. There is also free all day access to a coffee machine in the main lounge. The price was almost the same as a similarly located standard budget hotel.

Khuyết điểm: Parking was an extra £8.

Ưu điểm: the refreshing and novel idea of the suite where its like your own personal flat

Ưu điểm: Accommodating and friendly staff, a clean comfortable room with no interior or exterior noise. Complimentary welcome pack with tea or coffee available at any time was a nice touch.

Khuyết điểm: Breakfast time can be quite busy and maybe more staff and a quicker turn around of hot food could help this.

Ưu điểm: Very good size suite, still looks quite new, and furnished very comfortably. Quality mattress, and good location for the Quayside/Baltic Mill. Helpful staff, and one of the better buffet breakfasts we've had.

Khuyết điểm: Slightly out of the city centre for shops & restaurants (apart from those on the Quayside), and not the most enjoyable walk back at night.

Ưu điểm: Great concept. Convenient and well run. Keep up the good work and open more.

Khuyết điểm: None

Ưu điểm: 1.convenience of having a well equipped kitchen. 2. everything very well designed for function and looks. 3. excellence of all staff.

Khuyết điểm: the shower floor is slippery.

Ưu điểm: Absolutly perfect for the weekend, and in fact I'd like to move in! Great Accom!

Ưu điểm: It's very luxury! The suites are modern, minimal designed, having all the facilities for a quality way of living!!!!!

Ưu điểm: Staff were great

Ưu điểm: I thought that breakfast was very well executed

Khuyết điểm: I asked for a alarm call which never came!

Ưu điểm: The location was awesome, the staff was helpful and proficiant with there knowledge. The price was awesome and generally my wife and I both enjoyed our stay

Khuyết điểm: There was some grime in the bath room that was around the general joints of connecting parts of shower and sink area. But this did not ruin our trip

Khuyết điểm: £92 for breakfast which I believed was included, both the hotel and get a room blamed each other and left the customer in the dark. We avoided breakfast in the hotel and the hotel still tried to charge for it Suite had a standard double bed rather than a king or queen Hotel Bar tries to move guests around in Bar once settled at a table claiming tables not marked as reserved were reserved Generally a bad experience

Ưu điểm: Parking of Car for the last night was paid for by Hotel.

Khuyết điểm: Car Parking Policy was not explained on Check-In even though the car Registration Number was completed on the Check-In Registration Form at the time. Breakfast staff (and most probably the supervisor) require to be trained: It took 3/4 of an hour and 3 reminders to get my breakfast of Kippers processed. The Staff commonly pass by tables with out clearing used / empty plates & bowles until the cooked breakfast plate is to be served or the tables are vacated. It is expected that the cooked breakfast plate be cleared once the contents has been eaten and pending the completion of drinking the balance of the tea / coffee pot!

Ưu điểm: The ambiance of the hotel, very peaceful and relaxing.

Khuyết điểm: A double booking had been put through on your website which caused some confusion at check in as they had allocated 2 rooms for us.

Ưu điểm: Its excellent location,good breakfast,helpful staff

Khuyết điểm: The decor was purple, grey and black - altogether too gloomy

Ưu điểm: I really liked the comfort of the rooms.

Khuyết điểm: To be honest I had no problem with the hotel as such.

Ưu điểm: large room, comfortable bed.

Khuyết điểm: parking at car park over the road, despite it being inexpensive. Public areas generally a liitle dark.

Ưu điểm: Good stay overall. We (there were 3 of us on business) arrived at around 1 Pm and were told check in was 2 Pm so waited, only then to be told it was 3 PM. I still got my room at 2 Pm but my collagues had to use the spa to freshen up as we had a business meeting at 2.30 PM. I asked for a wake up call at 7.30 am but did not get a call. That said, still a good hotel overall and staff were friendly.

Ưu điểm: Excellent facilities and service. Fantastic breakfast!

Khuyết điểm: None

Ưu điểm: Bar and Bistro staff very good service indeed. Nothing was too much trouble

Khuyết điểm: Dvd player in room wasn't working. Reported it 4 times and not got fixed. Had to checkout with dvd still stuck in machine so lost it. Hotel reception not very apologetic but gave me car park for free.

Ưu điểm: Being close to Quayside. The room was well stocked with all he amenties needed for a night's stay and although we did not eat in the hotel, room service and the menu looked appropriate.

Khuyết điểm: We were placed in a room designed for the disabled so the bathroom layout and design was not what we expected. The room also had an ajoining door. The people who were in the next room were still talking at 4am - not 'rowdy' but loud enough to disturb our sleep.

Ưu điểm: Staff were excellent

Khuyết điểm: Hotel rooms were too hot

Ưu điểm: Comfortable, quiet and calm.A lot of oldfashioned charm with helpful staff. Good service in restaurant.

Ưu điểm: its location and the high standard of the hotel.

Khuyết điểm: I would have liked to check in an hour earlier.

Ưu điểm: Location was just what I wanted

Khuyết điểm: Meeting friends and enjoying a very nice meal in Chinatown The Dragon House

Ưu điểm: It's proximity to the city, you couldn't get closer to the shopping and sights if you tried!

Khuyết điểm: The hotel was very basic, it had no atmosphere and looked shabby and in nead of a refit. A distinct lack of luxury swing as it has a 4 star rating!

Ưu điểm: We enjoyed the extra luxury of staying in a prime location in the city, we got upgraded to the bridal suite and no extra cost whic was fantastic and everyone was polite and very helpful, we would certainly come again and would be happy to recommend the hotel. we also loved the bathroom, the shower was great.

Khuyết điểm: we did not have breakfast as it was rather expensive and all the reviews said it wasnt worth it,

Ưu điểm: friendly staff

Ưu điểm: Ease of access directly to city, facilities, bars, staff, the fact that it is an independent hotel & not a chain

Ưu điểm: Friendly staff and easy parking

Ưu điểm: Very helpful doorman who provided free map of Newcastle and information leaflet plus friendly advice

Khuyết điểm: Confusing 'levels' rather than floor numbers. Unusual for breakfast not to be included in room price.

Ưu điểm: Location.

Khuyết điểm: Expensive.

Ưu điểm: Locallity to city centre , right size room and amenaties were on hand.Evening meal was good value

Ưu điểm: Hardly anything, the hotel was 'tired' and in need of major refurbishment on the website I was led to believe this was a 4* establishment, from my experience it was only 2*

Khuyết điểm: See above

Ưu điểm: It was handy to newcastle where we were visiting for the evening

Ưu điểm: The Imperial was easy to get with clear instructions on the booking confirmation. The staff were friendly. I stayed in a single room which was niceley decorated and the bed was huge!. The Imperial provided everything I needed for my overnight stay!

Khuyết điểm: the hotel was not good value for money and the breakfast was very poor

Ưu điểm: Friendly staff

Khuyết điểm: the decor, could do with a revamp

Ưu điểm: Friendly staff.

Ưu điểm: Easy to find, nice sized room

Khuyết điểm: Very warm - no air-con

Ưu điểm: We have stayed at this hotel several times and on each occasion the staff have been very helpful. The hotel will oreder a taxi for you and the service is excellent. The cabbies are friendly and will advise where to go and what to see.

Khuyết điểm: The hotel is a tad dated, and will obviously benefit from the re-furb that's taking place.

Ưu điểm: Friendly, helpful staff and a good breakfast!

Ưu điểm: Great location for the town, room had everything we needed.Staff were great.

Khuyết điểm: The corridor fire doors banged constantly, they need damping . Shower drain a bit whiffy.

Ưu điểm: Friendly staff. Good food. Value for money.

Khuyết điểm: Breakfast was poor. Some cheese would do the trick!

Ưu điểm: Made to feel welcome and our needs as a family were responded to very efficiently and with genuine willingness

Khuyết điểm: Our room was too hot on night one although when I asked for a fan we were given a different and cooler room

Ưu điểm: The staff were friendly and helpful. The location was excellent, right on the quayside and close to town. The room was spacious and had a lovely view. I would stay here again.

Khuyết điểm: The shower was quite poor which was a shame. An updated bathroom would really transform the place. Although I’d placed the ‘do not disturb’ card on the door the cleaning staff came in the room which almost made for an awkward encounter!

Ưu điểm: The location.

Khuyết điểm: Room looked shabby and very dated with thread bear seats, an uncomfortable bed,grubby bathroom with a tap that leaked water all over the sink area.We were woken repeatedly through the night by people shouting and banging on doors.This is not what you expect from such an expensive hotel,extremely poor value for money!

Ưu điểm: The location of the hotel was excellent and the room was adequate and the reception staff were helpful.

Khuyết điểm: This was our third stay at the hotel and it appears to be letting its standards slip, there were not enough bar and waiting staff and the tables were all full of uncollected plates etc,we had to wait an age to get served if the barmaid was off her mobile long enough, the breakfast was similar not enough staff, expensive, and generally cold and pour quality/

Khuyết điểm: nothing

Ưu điểm: Location for city centre

Khuyết điểm: the whole building was cold, the air con was noisey, the bathroom was shabby and cold. the breakfast was poor and the unhrlpful

Ưu điểm: The design of the room the full length window overlooking the river. The ease of getting to The Sage and the shopping centre. Staff were extremely attentive. We would definitely stay again.

Khuyết điểm: Nothing there isn't anything I can find fault with

Ưu điểm: General ambienece and location

Ưu điểm: Posistion was fantastic, our rooms had floor to ceiling windows, top floor with a fab view of the river

Ưu điểm: Everything

Ưu điểm: Close proximity to the city centre and the river views from the room

Khuyết điểm: Wireless internet is only in Hotel Lobby and costs £20 per day(this is not rocket science and Hotel are out of order here). Bed was a bit hard and AC was a bit hot (control problem) and overall decor/fittings etc are dated and worn and reflect the time the hotel has been trading in this location. Car parking is an excellent bonus and lots of private space available for guests. Concierge is great and knows his stuff. (In general Hotel needs refurbishing but overall a clean and tidy place to stay).

Ưu điểm: very comfortable bed communal areas very smart and pleasant

Khuyết điểm: bathroom past its best and shower facilities poor- not what I would expect from hotel of this level view from room very poor