Starcity Nha Trang

Gía tiền hợp lý, phòng đẹp,trong lúc ở tại khách sạn thì nhân viên phục vụ rất tốt, nhiệt tình.

Mình có bị mất tai nghe airpod, khi về hn có gọi cho lễ tân thì quá là buồn về thái độ phục vụ, gọi xong 5p sau nv check bảo k có, mình bảo check lại thì hai ngày sau không thấy gọi, mình gọi lại thì không nghe máy, lấy số mới gọi thì lễ tân nghe máy Kể cả không bị mất ở đây đi, thế nhưng sự việc kia thì không biết nên nghĩ thế nào???

View was lovely.

We booked a king room, and got told that we were upgraded for free on arrival - which sounded great! But the room we were upgraded to was right on the main strip and very noisy with music playing and car noises into the night. We went to use the Starcity beach facilities and ordered a lemon juice, a banana and mango juice, and a beef and green pepper sauce curry. When they arrived, my partner and I ate. As soon as he left for a swim (I was still eating), the staff came and asked me to pay and these 3 items apparently cost 370,000 dong (more than $25AUD!). It seemed clear they waited until my partner left and I was left on my own. When he returned, we questioned the price and were never able to be shown prices on a menu. We later walked back to the hotel and spotted the menus that had prices included and found we had been severely overcharged - more than double the cost if we had walked the 20metres ourselves. I understand you pay some extra to warrant this being a viable business for the hotel, but this was extravagant. Pool was very cold and very outdated, along with the rest of the facilities at the hotel. Needs a renovation. We also got asked to leave before 5pm (when the beach chair facilities were due to close). Will not stay again or recommend to others.