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Our room was much bigger than we expected as was the en suite.
very frendly staff
The entrance to the Hotel gave us a good feel about the place. We were impressed by the size of the bedroom and bathroom and it was extremely comfortable and well decorated. It was an easy walk to the theatre so no extra driving.
The staff are very welcoming and accommodating. On my first night I woke up sleep time disorientated and the night porter was fantastic.
Not so much a didn't like, but the restaurant staff are so focused on what they are doing they miss the request for attention from customers - especially evening staff, so would suggest the odd upward gaze to see if any assistance is required.
I thought it was the staff at the hotel which made my stay enjoyable. They were incredibly helpful,warm and welcoming,and catered to my every need. I especially want to thank Kerry as she was a star. The room I stayed in which I payed 57 pounds for was up to date,clean,and comfortable. The drinks were reasonably priced,and I recommend the burger and homemade chips,they were lush.
The hall ways and stairs are creaky!! But still a nice hotel.
Hotel had booked a wedding into the hotel and instead of allocating rooms immediately over the reception to wedding guests placed part of our group in a room where the walls were vibrating from the Disco downstairs. Hotel staff could have cared less and were completely unhelpful about rectifying the situation. Intend to write a strong letter of complaint to both the hotel and to best western upon my return from vacation. Quite a disastrous stay really.
good general standards throughout the hotel
overall quality of the stay was let down by one staff member (waitress staff Tuesday & Wednesday) who demonstrated a complete disinterest in any task performed, could not complete simplest of tasks competently, was poor at deailing with own mistakes
staff and convenience of location and parking and value
The price of the room was extremely reasonable and the breakfast was very good. The hotel also had free parking.
My shower didn't work and I was allocated a smoking room, despite requesting a non-smoking room.
The staff were friendly, excellent breakfast and the rooms were perfectly adequate for our stay.
The room was extremely hot when we arrived - we had to turn down the heating and open the window!
Best Western Plus Nottingham Westminster Hotel ở trung tâm Nottingham, cách Đại học Nottingham và Sân vận động trong nhà Motorpoint Arena Nottingham 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ trả phòng cấp tốc, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
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