Khách sạn ở Oslo nằm gần Slottsparken

Ưu điểm: I loved the sheets! Also bought then from the gift shop.

Ưu điểm: Lobby bar is amazing & with fantastic cocktails. We enjoyed a quiet dinner, quiet room, and the relaxing spa.

Khuyết điểm: Nothing. Nothing at all.

Ưu điểm: Great location, excellent staff, nice spa with indoor pool. There was a power outage in the city the morning we were leaving and a gentleman at the from desk was very helpful.

Khuyết điểm: Out bathroom was very small, did not expect that for this kind of property. Hallways look dated and dark.

Ưu điểm: Good food, and great bed

Khuyết điểm: Nothing really

Ưu điểm: The location is fantastic as it's close to all the shops, restaurants and bars. It's also close to the main touristic sites and tour bus area. Customer service was overall fantastic, and most of the staff went out of their way to make our stay wonderful. You could feel customer service was of utmost importance in this hotel, and that is what provides a 5* experience. Special thanks to Nash and Marcus who were absolutely brilliant and you could see they were passionate about their jobs. Jaume was so lovely, and Helge and Teresa were professional and empathetic when dealing with a concern of ours. Christian also helped us a lot when my husband lost his wallet in a taxi! Thanks to all! Though the room service menu was limited, the food from Palmen restaurant was really delicious. The hotel itself is indeed very "grand" and has many great facilities including a spa with a wide choice of treatments. The bed was very comfortable and shower powerful! My husband does a lot of business in Norway and we will certainly stay at the Grand Hotel every time we visit Oslo.

Khuyết điểm: Though the hotel itself is grand, we felt the room was poorly thought out, and felt more like a 'show room' instead of a practical living space. There were 5 plug points by the bed but not really anywhere else. It would have been much more convenient to have them located all around the room. This meant we had to charge our laptops, phones, iron and boil the water, all in the same area. A full length mirror was only available in the bathroom, which is behind the towel shelf. It would have been better to have a full length mirror available on the back of the room door or wardrobe door. No heated mirror in the bathroom meant it steamed up and you couldn't immediately apply skincare or makeup or shave, as you'd have to wait some time for the steam to clear up. No other mirror in the room itself, so you had to rely on the bathroom's one. Though there was a kettle, there was no Nespresso machine. Peep hole too high (even though I'm 5'6") as it was clearly designed for tall Norwegians. No complimentary water bottles were provided. Storage space was very very limited, and therefore we had to keep a lot of our belongings in our suitcase or cramped in the little space they did have. On one occasion, the cleaner didn't hoover our room properly, even though we had left a tip for them. They had also thrown my cleansing cloth in with the hotel laundry and this was difficult as I couldn't get it back afterwards or buy another one in Oslo. Though customer service was overall great, our first contact with the hotel was with Odd, who considering he's Head Concierge, didn't appear empathetic at all with our concerns. With our first dialogue on the phone, he appeared disinterested, bored and answered with a lot of "um hmms" which isn't professional. Though this was a negative start to our Grand Hotel experience, luckily the remainder of staff made up for what Odd lacked in customer service.

Ưu điểm: Loved it

Ưu điểm: It was possible to make a booking in the last minute.

Khuyết điểm: Our room overlooked a noisy courtyard.

Ưu điểm: Room was good and well maintained. Staff were very good. Excellent location.

Khuyết điểm: The hotel hallways were not cleaned.

Ưu điểm: Amazing Hotel, fantastic Spa.

Khuyết điểm: The rooms next door to us were very loud. we were kept awake at 2am from a TV on full blast. Reception dealt with our complaint, however the TV stayed on but turned down.

Ưu điểm: Excellent service & Staff Very good location

Ưu điểm: the decor is elegant , the rooms quiet and large and the breakfast was amazing

Khuyết điểm: The spa/pool area is very small. I would not pay to use it. The massage staff was not expert- seemed to be self taught did not know real techniques.

Ưu điểm: Good location nice rooms

Khuyết điểm: Could adjust room temperature and it was freezing, also noisy room

Ưu điểm: Pretty classy, nice building, furnishings etc Great Breakfast !

Khuyết điểm: Nothing to speak of !

Ưu điểm: Rooms were very comfortable with helpful staff. The breakfast was a nice variety of foods.

Ưu điểm: Everything is.Great! We'll come.back.for sure!

Ưu điểm: Breakfast was good

Khuyết điểm: I booked the hotel because it advertised free parking. I don’t know how they can claim this with only 6 parking spots at the hotel. When we arrived to 6 occupies spots, the staff told me I could pay for parking on the street (clearly not free parking). They finally agreed to park my car in an alley and move it if needed. Instead, they woke me up early the next morning because they needed me to move my car so another guest could leave (the hotel clerk did not have his driver’s license). This happened again later in the morning... not ‘free parking’.

Ưu điểm: Big rooms

Khuyết điểm: Nobody made the beds . There didn’t come in the room . I was handed extra towels a my door and they never came back all day . Trash was not emptyed and bed was not made . I don’t expect new sheets but the bed should be made up . Is this camping ?

Ưu điểm: The location is central with all major attractions within 15 mins of walking distance. The breakfast is served in a beautifully decorated basement hall and the options are abundant to suit varied needs.

Khuyết điểm: The room we got was an attic room, so couldn't even stand erect right after getting out of the bed.

Ưu điểm: Very clean spacious room.....very friendly staff.....cracking breakfasts

Khuyết điểm: Next time will get a room away from the road

Ưu điểm: The hotel is in a very beautiful area of Oslo, surrounded by old and beautifully maintained villas, a treat to walk around. Nice bars and coffee shops around, as well. There is a very casual cozy atmosphere inside with tea and croissants offered during the afternoon sometimes. If you're lucky to be welcomed by Critian (one of the receptionists) you will get the chance to experience the european hospitality (if not Romanian) which is very comforting. Open a discussion about shoes with him and you'll have a surprise. Also go try the hotel's hidden restaurant for dinner as the guys providing the service (waiters and chefs) will take good care of you and the food is quite good and unexpected for that place.

Khuyết điểm: The austerity of the room (no slippers, no amenities kits, no bathrobes) along with the old and worn out feeling of the furniture plus the tiny bathroom are an incentive to spend more time exploring the city than staying in. A bit of an update would turn this hotel into a spoil in Oslo.

Ưu điểm: Value for money Away from the crowd but 4’ to tram stop, so very convenient Amazing breakfast Wonderful bed and sheets Third floor quiet and relaxing

Khuyết điểm: First floor noise and music of the restaurant the whole day until midnight Cleaning people skills to be improved so that all amenities are available every day w/o asking for (towels, mats, shampoo)

Ưu điểm: Location

Khuyết điểm: No bar. Place to have cocktails The restaurant is. Very exclusive and booked up many nites and not opened every night No nearby restaurant in area is only downside Nearest 15 minute walk away

Ưu điểm: Location was convenient and quiet. A bit away from the city center but easy bus/tram ride away. Breakfast was good. I found the little shower enclosure ingenious. Shows you can have a functional bathroom in about 20 square feet. Staff was helpful

Khuyết điểm: Room was pretty small, but probably in line with other Scandinavian hotels.

Ưu điểm: The location is good.

Khuyết điểm: Did not get cleaned for 2 days. Bad lightning Heating in the room is useless. It ignores your settings. The so called included evening meal is not really a meal, but a very light snack.

Ưu điểm: Location, best buffet breakfast

Khuyết điểm: Tv, aircon did not work

Ưu điểm: The food in the morning and evening was great.

Ưu điểm: Location. Breakfast was also good.

Khuyết điểm: Staff didnt provide extra bed although we had clearly mentioned that we are 5 person including a 9 year old daughter and booked 2 rooms. Quite rude staff who told us to go and complaint to booking.com Rooms were too hot and no AC although its mentioned on booking.com that property has Airconditioning. Staff provided 4 small fans for 2 rooms. Staff were openly encouraging us and other guests to book directly with them instead of going through booking.com

Ưu điểm: Staff and facilities exceeded expectations.

Khuyết điểm: Shower need draining

Ưu điểm: Breakfast was ok, bathroom is nice and spacious, staff was ok and helpful

Khuyết điểm: Dinner buffet with bad ingredients, not enough sitting places for all the guests, rooms are too dark, no mini bar, only 1 elevator working, all the junkies in that area

Khuyết điểm: Warm lights and one was spoil

Ưu điểm: The hotel is a 3 min walk from the main train station and bus station. The Breakfast buffet is spectacular and with a wide variety of ítems to choose from.

Khuyết điểm: The rooms are small. They have a complimentary dinner but if you have dietary issues you dont have much option. It is best to dine elsewhere.

Ưu điểm: Great location to explore Oslo. Close to harbour and railway station. Very quiet. Wonderful breakfast buffet. Very friendly and helpful staff. Fully equipped fitness room.

Khuyết điểm: Our room, although big enough had no wardrope. So it was not possible to unpack our luggage. The offered dinner was very basic. For guests with food restrictions it is hard to find anything to eat.

Ưu điểm: Close to everything if you plan to stay a few days in Oslo. Great breakfast with unbelievable choice!! Dinner os included, just a few choices but healthy and good. Staff is very welcome, they helped us in every possible way.

Khuyết điểm: Nothing.

Ưu điểm: The breakfast was quite expansive and had a very nice selection of just about anything you could want. Surprise was the mid day snacks in the upstairs lounge, and a light buffet (food only) for dinner that were included. Not sure if we missed this in our booking, or we just got lucky on that one. Also, the location is great, as it is a five minute walk to the central train station, and since we had an early am train, this was very convenient to walk straight to our train. They nicely provided a box breakfast upon checkout since breakfast was not yet open.

Khuyết điểm: The room was poorly laid out and very dark decorations. One full wall was black, and protruded into the room so it was awkward to walk between the bed and the TV mounted on this wall. Otherwise, the room was fine. Could be decorated so much better to provide more room. I believe first room that we had in all of Scandanavia that actually had equivalent of king size beds.

Ưu điểm: no complaints, comfortable room, good breakfast, friendly staff

Ưu điểm: The location is perfect, the hotel is designed nicely. The buffets are great. The rooms are well designed and comfortable.

Khuyết điểm: My slanted bed. If I was staying more that two nights I would have said something.

Ưu điểm: The staff is very friendly and the buffet dinner is a plus because oslo is very expensive

Khuyết điểm: the heating system in the bedroom is very slow to heat up and i had to request a spare duvet on the first night because our room was too cold

Ưu điểm: Location.

Ưu điểm: Great location, clean hotel with very good service

Khuyết điểm: Small room

Ưu điểm: My first room was small and very basic. Bad light, no writing desk. I got another room which was excellent.

Ưu điểm: Very good service offered in a good location, although no sauna/spa/steam room is a big disadvantage. Depends what you want.

Ưu điểm: The breakfast vwas really nice and the location is excellent, right in the centre of town. Also, the hotel offers a light snack from 6-9pm which is a nice touch (particularly given the high prices of eating out in Oslo); also coffee & tea is free in the hotel and they have a really nice lounge on the 7th floor.

Khuyết điểm: Our room wasn't cleaned which we felt was disappointing (particularly given price of the room) and although we booked a superior room, the bed was just standard size (not king size, as it says on the website). Also, the gym is quite basic and there isn't - as some websites state - a sauna.

Ưu điểm: When we arrived at 11pm the staff gave us free sandwich and drink - nice touch. Plus they bumped us up to a junior suite free of charge because all the deluxe suites were gone. The bed was the nicest I slept in, and I stay in hotels all the time. This hotel was the highlight of our trip because neither of us liked Oslo - thank god we stayed here.

Khuyết điểm: The rooms aren't that big but it's not a massive problem.

Ưu điểm: The staff is friendly, the location is good for city trip.

Khuyết điểm: We stayed there for Sat and Sun night, it is very very loud disco music in the middle of the night, neither my boyfriend nor myself had any sleep on Saturday.

Ưu điểm: Breakfast buffet was nice, good location

Khuyết điểm: Didn't really have air conditioning -- our room was really hot which was disruptive

Khuyết điểm: The rooms were unclean and despite asking for the hotel to change - we were swamped with even worst options. When asking the house keeping to change the bed sheets they were changed with smelly ones.. very bad experience.

Ưu điểm: King-sized bed, which was hard to find in Oslo, or Europe for that matter. Comfortable, quiet room. Helpful staff. Great breakfast.

Khuyết điểm: Carpet next to bed needed cleaning, and our daughters' shower did not drain. reported both.

Ưu điểm: The hotel is very large but it’s managed very well. My room has a very beautiful landscape view of the Oslo fjord. It is near the centrum and we can go everywhere by walk. The pool is little but ver mice because it is open till 11 pm and we could use it at the end of they. Airport bus is waiting for the hotel guests just in front of the hotel entry and has a good service every 10-20 minutes during the day.

Khuyết điểm: Breakfast area is so crowded during the rush hours. I’m not happy with the bed because it is very flexible.

Ưu điểm: One of the best hotel breakfasts we've ever had with variety, freshness, and the staff was outstanding.

Khuyết điểm: The airconditioning wasn't cooling off the room very well.

Ưu điểm: Everything Very clean Location is excellent

Ưu điểm: The breakfast was excellent. Lovely scrambled egg &crispy bacons and lots of fresh fruits. The location of the hotel was perfect, in walking distance to many good locations including the center.

Khuyết điểm: Room service could be a little bit better.

Ưu điểm: We don't know what we would have liked because our reservation was cancelled on the morning of our flight to Oslo because of a hotel workers strike.

Khuyết điểm: Obviously, we didn't like the need to find another hotel at the very last minute.

Ưu điểm: Breakfast is very varied and offers many opportunities for people with allergies or special dietary requirements. The bar on the top floor has a nice view.

Khuyết điểm: This is one of the worst experiences I've had in a hotel and it really surprised me, because it's a big hotel chain. The rooms are dirty and are not cleaned up during the entire stay. When it was pointed out to a desk staff member, this person responded rudely and unavailable. Finally he added that if we didn't feel good we could look for another hotel. The conversation went even further, up to underline the fact that he didn't want me to talk to the general manager of the hotel, saying that he was absent, something highly unlikely for a hotel of this size and part of a large chain and up to say to my partner that I speak a very bad English, resenting the fact that it was he who did not speak good English and who did not understand much when he spoke. but I believe it will be enough. The hotel then tried to remedy the problem, with the help of a solicitation of another person from the staff, very kind and experienced, but the room remained dirty and uncleaned for the entire stay (considering that they do not even do the the bed and that the carpet is not cleaned daily as you can see in the photos of the room after the clean service!), because these are the directives (the cleaning staff told me directly). I would have left, but the other hotels were full. Everything was really bad and I strongly advise against this if you want to spend a pleasant and relaxing stay in Oslo.

Ưu điểm: The location - views on the top floors - room size is good

Khuyết điểm: Rooms need improvement - busy hotel during seasons

Ưu điểm: Close to centre of city

Khuyết điểm: Views

Ưu điểm: The pool and gym were nice and not too busy. Breakfast was superb

Khuyết điểm: Overpriced for what it was