Voco Oxford Spires

I liked the fact that the staff was friendly especially in Deacons Bar. The front desk staff were also helpful with transportation and a room change. I appreciated that they were willing to make the change so easily.

Although it was a lovely hotel with beautiful grounds, I feel their housekeeping proceedures really brought them down. The room I stayed in had brown grime on the shower walls and had obvioulsy not been cleaned in a while. Also, the pillows were extremely flat and made for an uncomfortable night sleep. The sheets were also not changed in the 4 nights we stayed there. We knew this because they were put on without care so everytime you pulled back the covers your sheets came undone especially on my husbands side of the bed where there was not enough material to tuck them back under the mattress. More attention to this would have helped the stay!

We ate in the dining room each evening as the town was a 25 minute walk away. The service was very good and choice of menu reasonable.

The hotel was a warren of rooms and clinical in design lacking in any character. Our allocated room was very small with only a double bed and as one set of towels was delivered each day ,we wondered if we had been allocated a single room as it was a busy weekend. We received a refund of one night after complaining.

easy reach of city centre,hotel layout very good,friendly staff,food very good.