Akteon Holiday Village

Staff were friendly and very accomodating.

Details that were advertised were not delivered. There were no free toiletries nor shampoo as advertised. We arrived late on Friday and had to get ready for a wedding early the next day. I ended up having to rush out to a shop last minute to buy full sized shampoo and conditioner which will now be wasted. Had I not been mislead by the description of amenities I would have brought my own travel sized bottles from home. I addressed the lack of shampoo with the front desk, and he said the antibacterial hand soap counts as shampoo which is absolutely ridiculous for a '4*'. The bed was super uncomfortable ,all I could feel was springs. Mattress toppers wouldn't go a miss to cover up the cheap mattresses. There was neither a pool view nor sea view as advertised when I booked. Lastly even though an airport shuttle is advertised there isn't actually one. This is very misleading and should be removed from the site, along with the promise of free toiletries,of shampoo, and the view from the room.

I didnt like the service for a four stars hotel.it sould be 3 stars or less. Its not right for the customer to wait in que for a drink wich is served in a plastic one use class. And in the restaurant is not nice for the waitress to use the trolley for the dirty plates and the rabbish it was too noisy .