Hôtel Du Midi Paris Montparnasse

Very bad experience in Paris for first night stay. We were woke up by someone trying to break the room door in midnight around 4am. We shout to outdoor but nobody answers. We found the telephone in room is not working, feel very unsafe. In the end we called the police but one hour after the reception guy came told us soneone forgot to take the luggage in our room. God that was 5:30am!! We refuse to open the door and cannot sleep. It was very bad experience i ever had!! The other morning we just switch to another hotel, wound never stay hete!!!

The staff mishandled my booking so that my travel card was charged twice for the stay. This meant I could not use my travel card as all funds were taken on a double debit for accomodation. The issue still hasn't been sorted out 1 week after the stay. I felt the booking.com images for the double deluxe room were misleading. This room looks onto a carpark. The staff were misleading about the attractiveness of the outlook, saying it was a courtyard view. I asked a couple of times before arriving about the view and were given misleading information. Then when I was unhappy with the view and they mishandled the credit card debit, I did not feel that they made any real attempt to placate me or look after me. They still have not answered emails about the credit card issue.