The Element Hotel

Air conditioning unit in the bedroom. The staff was nice and friendly. Our shower drain was clogged upon arrival but after calling the front desk someone came to our room and fixed it.

Unfortunately, I have to say we did not enjoy staying at the hotel. In my opinion, the hotel needs to be refreshed in general since the wallpaper in the room we stayed at was coming off, some pipes in the toilet were laying And showing at plain sight, the curtains were a bit broken and, all in all, the room looked a bit run down. It was actually not please to come back to the hotel after our day was over. Additionally, I have to say that there was a sign in every single floor from a staff member saying that they are doing everything within their power to make our staying pleasant so we should contact them in case there is something they can do for us before writing a review like the one I m writing. However, I strongly believe that the things I have pointed out here are at plain sight and anybody can see them: they should not wait for a customer to point them out for them to look after them. A simple weekly or monthly room inspection will be enough to discover and fix them. Again, I believe this has nothing to do with the staff so they are not to blame: if the hotel has no budget for renovations this is not their fault. However, 5 out of 10 is the rating I can honestly given them based on the money I paid and how we enjoyed our staying.