Khách sạn gần
Pepsi Center,
Denver

Ưu: The cabin crew was excellent -- friendly, always helpful, energetic.

Khuyết điểm: We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights.

Khuyết điểm: Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen.

Khuyết điểm: Very professional and friendly crew. Food quality was excellent.

Ưu: The crew amazing. Food was great

Khuyết điểm: Nothing

Ưu: The crew amazing. Food was great

Khuyết điểm: Nothing

Ưu: It wasn't JAL it was American.

Khuyết điểm: one crew member did not like her job, tossed the food to you, and was not pleasant like all the others.

Ưu: I had to cancel my trip but I couldn’t return any money for not used tickets, lost everything.

Khuyết điểm: Money return policy

Ưu: Professional and friendly crew. Food was excellent

Ưu: I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm.

Khuyết điểm: Communication

Ưu: The cabin crew was excellent -- friendly, always helpful, energetic.

Khuyết điểm: We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights.

Ưu: I volunteered when flight attendant asked if I would help in exit row responsibility.

Khuyết điểm: I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!