Khách sạn ở Batam

Ưu điểm: Good customer service, free upgrade room

Khuyết điểm: Nil

Ưu điểm: The staff went out of the way to confirm a twin room for me. Location is great, within walking distance to Nagoya Hill where some of the best spas are. It's much less crowded and busy than Gideon Hotel where we usually stay.

Khuyết điểm: Very limited twin rooms which we couldn't even confirm at the time of booking. I had to email and call the hotel several times to make sure that we had a twin room as it was the most important consideration for us on this trip.

Ưu điểm: Bed is comfortable.

Khuyết điểm: Shower - water pressure is too low and it's very difficult to adjust to warm water. It's either too hot or too cold. Both bath towels as well as the hand towels in the bathroom are all stained. Bed sheet cover has a blood stain too.

Khuyết điểm: Went morning for breakfast. Food was cold and not warm.

Ưu điểm: Friendly and courteous reception staffs. Nagoya Hill shopping centre just behind the hotel. Nice pool with jacuzzi.

Khuyết điểm: Ordered room service for our dinner. Very slow, we fell asleep when the foods arrived.

Ưu điểm: I loved the spacious and clean room! Location of hotel is accessible to Nagoya Hill Mall. Spa in the hotel have this incredibly relaxing atmosphere with reasonable price and good massage.

Khuyết điểm: The reception lady not really friendly. When asked to extend my checkout time, her face was not pleasant. Breakfast can be improved. Security can be improved as there was no security at the back door to monitor the area as any stranger can possibly access the hotel easily.

Ưu điểm: New, well trained staff across hotel. Good breakfast and overall pleasant and relaxing weekend stay

Khuyết điểm: Not much around hotel; except a minimart.

Ưu điểm: The room is clean and huge. Friendly stuff and I enjoy the massage there.

Khuyết điểm: Shuttle bus service is too limited. I have booked taxi from the hotel to ferry terminal, it cost too high (S$10) for just 10-12mins ride.

Ưu điểm: New and clean. Spacious rooms.

Ưu điểm: The hotel room was very clean and comfortable. Service by the staff was very good as well. I liked how they provided shuttle buses to the nearby malls too.

Khuyết điểm: Check in was at 3pm which is a bit late but not a big problem.

Ưu điểm: breakfast is gd...wide spread of choices.bed is comfy.

Ưu điểm: The room size is ok, hotel facilities are good and still new. Breakfast selections are wide and it will be good if there is more gluten free food provided.

Khuyết điểm: I asked for 1 more bottle of mineral water but the staff refused to provide. The room is so noisy at the night time with some unknown sound don’t know come out from where and I can hear the traffic voice since my room window is facing main road. Air conditioning is weak.

Ưu điểm: Hotel is very clean, pool is great! Rooms are big, the beds are very comfortable. Also our group tried the bbq with the stars and the staff are so helpful. Buffet spread were decent. A bit far from Nagoya hill.

Khuyết điểm: Nothing. Maybe just for the hotel to take note to always check what was happening in their premises. We celebrated 2 birthdays and booked 4 rooms in total. This Indonesian guy knocked on one of the rooms and claimed he’s the police, broke the glass my friend was holding and threatened our group. He proceeded to call all his “friends” 7-8 of them came. Very thankful to the hotel staff especially the manager in charge that night. He mediated the situation and even offered to call one of their men to guard our floor since the Indonesian guy and his friend might knock and murder us in our rooms while sleeping. Bery traumatic incident but kudos to the hotel manager as we still felt safe after the ordeal.

Ưu điểm: I like how I am being assigned to a Customer Service Personnel. If there is anything that I need, I can just whatsapp them and they will reply immediately. Awesome service!

Khuyết điểm: I booked a car for 5hours in the hope that the driver will introduce different places for me to visit but because of the language barrier, the driver wasn't able to.

Ưu điểm: They have an adults-only indoor pool that let's you get away from the kids.

Khuyết điểm: The location is far from the beach and a bit far from the city centre.

Ưu điểm: Radisson has excellent service, staff is very hospitable and friendly. Room is spacious, clean and comfortable. We are very pleased to be shuttles to almost all our destinations nearby.

Khuyết điểm: The spa closes too early.

Ưu điểm: Room was very cosy, comfortable and with a great view. Staffs were very friendly and kind to have a small fruit cake delivered to the room for mini birthday celebration. Loving all the staff's smile. Great facilities such as pool, gym and sauna.

Khuyết điểm: There's a mall near the hotel. However, as the shuttle from hotel couldn't enter into mall premise, it was inconvenient when it rained heavily as the pick up and drop off area was a distance away and the path towards it were unsheltered. Order for In-Room breakfast which was placed outside the room on the door handle the night before wasn't collected so I had to go to the lobby reception in the morning to place the order.

Ưu điểm: Excellent service provided by all the staff! Great Kids play area. Shuttle service to the malls .

Khuyết điểm: Nothing

Ưu điểm: It’s clean and brand new even though it’s been almost 4years!! And they improved their services!! The staff are so helpful ! We never want to find another place to stay in Batam! Even better because hubby can play Golf at next door while kiddo is having fun in massive playroom even adult love to spent there!

Ưu điểm: fINE ...<<<

Khuyết điểm: NO COMMENT

Ưu điểm: The bed and shower room Welcoming cookies

Khuyết điểm: Nothing to be dislike

Ưu điểm: Location & unique look of the hotel. Was upgrde to 2 bedroom suite.

Khuyết điểm: Hotel need refurbishment.

Ưu điểm: Service and hotel staff very good

Khuyết điểm: All ok for me

Ưu điểm: I like that they serve almost different selections everyday

Khuyết điểm: Rooms have seen better days Our first room's bath has a tap issue, but they quickly moved us to a different room anyway so in the end it's all good

Ưu điểm: Staff helpful dan fast check-in time.

Ưu điểm: The service given by the staff was excellent. We were well taken care by one staff Ms Rita.

Ưu điểm: Sảnh lớn và đẹp có line ben nưa

Khuyết điểm: Phòng hơi cũ, đèn tối

Ưu điểm: Awesome swimming pools.Friendly and very attentive staff. Nice quiet and relaxing holiday. We enjoyed the messages at the spa. Lovely view from our villa ,the pools and breakfast restaurant.

Khuyết điểm: The resort is far from any town/city and you are mostly confined to the resort. The convenience store on the resort has very limited groceries and you are basically forced to have all meals at the restaurants on the resort.Food prices were reasonable but drinks were expensive-including non alcoholic ones. The soaker tub in the villa looked very inviting but there was not enough warm water for a bath. There were goats kept in a very small cage just infront of our villa, which first of all is very cruel and secondly didn't smell very good.

Ưu điểm: Very good amenities and clean environment. Staff were helpful and courteous. Nice views and peace which really helps get you in a relaxing mood.

Khuyết điểm: The location of the resort is pretty far off from civilisation, which means you likely need to eat or purchase stuff within the resort. Prices are steep within the resort.

Ưu điểm: Maintain the hotel vicinity with grass pruning and also fogging.

Khuyết điểm: Our allocated room door wasn't working and we have to wait for the engineering to fix it .water was not pleasant to use as it was milky Their phone line were cut off due to some problem so the point of contact is using what's app number provided by the hotel Lot of Mosquitoes even hotel.provided repellents ,my kids were bitten with bad red swollen spots Foods we ordered for room service was not up to expectation

Khuyết điểm: We booked for the villa with beach side but the villa is facing spa building and not the beach. We want to use archery they said need to wait, after waiting for about 30 mins they said no personel available to handle the facility. Reception was not friendly, almost no smile from the staff

Ưu điểm: The staffs are awesome; they made an otherwise unpleasant stay enjoyable. Their friendliness and willingness to assist was really remarkable. Special mentions are Rivo at reception who has been really helpful in meeting out requests. We had BBQ in the villa, the server Rival and Chef Agusti were awesome too.

Khuyết điểm: The villa is kind of rundown with cracked floors and dirty in many area; it just felt old. The phone lines were down for the entire stay so we had to rely on Whatapp messages with Reception staff to arrange for buggy. There was a Nintendo Wii unit at our villa but the controller was faulty and the games were really from another generation. The TV channels were fuzzy and the TV screen was really small for such a huge villa. The air-conditioning unit in the living room was not sufficient to cool the huge area. Overall, is a total letdown when it comes to the villa.

Ưu điểm: Nice sea view n great swimming pool. The bedsheet is clean.

Khuyết điểm: During breakfast, i can see housefly flying all over the porridge ingredient.

Khuyết điểm: I stayed at montigo in Batam for 2 nights to celebrate my boyfriend’s birthday. The staff at the resort are generally well trained, courteous and did their job well, always giving off a smile and being ready to provide service. They even went through the effort and prepared a birthday cake and came to our villa to sing a birthday song. However the staff’s work ethic was sadly limited by the management’s modus operandi. While every private enterprise seeks to maximize its profits, one should strike a balance between doing so and providing a respectable service to its guests. It is therefore disappointing to see that this resort is blindly driven by profit to the extent that there is little to no regard to ensuring that the stay is comfortable, relaxing and enjoyable for guests (as any stay in a beach resort should be). A few examples: - at the reception lobby of the resort there are staff members peddling fruit juice and cold unappetising sandwiches for $5 each. we thought it was strange that they were doing that and it definitely marred our impression of the resort. For a moment we actually thought we were transported to a local street market, which was not exactly the experience we were seeking in a “4.5 star resort” - The resort is open to the public. That is fine as most hotels do the same but There were Throngs of people sitting on the steps and alongside the road leading to the beach bar , spread out on picnic mats having their own snacks as if it was a public area or their own personal property. This made it quite unpleasant for the resort guests like me. Overall, if you were looking for a half-hearted resort experience intermingled with the occasional hints of street market touting and overcrowding experience then look no further, montigo resort is the place for you.

Ưu điểm: Gần bến phà Sekupang. Có xe đưa đón miễn phí giữa resort với bến phà. Nhân viên thân thiện, vui vẻ và giúp đỡ hết sức nhiệt tình. Bữa sáng ngon. Khách sạn view siêu đẹp và sang chảnh. Giá cả hợp lí. Near Sekupang Ferry Terminal. They very kind and friendly. Thanks for your help when we stay here. Nice view.

Ưu điểm: We had a great time here except the seats gave us sore bums needs softer seating

Khuyết điểm: Hard seats

Ưu điểm: Location

Khuyết điểm: Food

Ưu điểm: We love to sit by the beach having out dinner..the waiter n waitress are very good serve us with a smile.

Khuyết điểm: Not much activity.

Ưu điểm: Staff is Great, I booked the deluxe room and toilet is old so as the fixtures poor wifi also and only local channels available. Towels are aged. I had to upgrade (not sure if it is) to Beachfront, which the rooms are small and cramped but the bathroom is new, wifi is strong..channels are more...

Ưu điểm: We booked a 3D2N Villa and the rate was really good Service Staffs are very nice too

Khuyết điểm: Bed was not comfortable extra bed (paid) kept falling off, cant even be used. Toilet and basin area full of ants (have to call for housekeeping) Bar and Restaurant charges are quite expensive Tried the spa, service is good however as it's none a/c it's not very comfortable nor enjoyable Breakfast spread is reasonable for the price paid except too much houseflies We were informed not to swim in pool in our cloths (which we didnt of course) however a bunch of guys were in the pool with their boxers (in white) instead of proper swimming trunks/shorts so not really sure why the staff bother to inform everyone who collected the towels about the rules

Ưu điểm: Sạch sẽ, nhân viên nhiệt tình và rất chu đáo

Ưu điểm: Wonderful holidays resort quite and peaceful

Khuyết điểm: Restaurant is not divided with smoking and non smoking

Ưu điểm: Staff are courteous. Ambience is relaxing.

Khuyết điểm: There were ants crawling on the hard boiled eggs during breakfast buffet. Birds were flying into the restaurant and settled down on the buffet food. We were not told in advance that the swimming pool would be closed for cleaning.

Ưu điểm: Near ferry

Khuyết điểm: Nothing

Ưu điểm: Everything else was fine. Good breakfast, spacious rooms, wide variety breakfast spread, very attentive staff

Khuyết điểm: There's ongoing renovation of their serviced apartments just opposite the pool so you can expect some noise.

Ưu điểm: Friendly staff and spacious room

Khuyết điểm: Found baby cockroaches at the door right when checking in! But staff were prompt in helping to clear the roaches.

Ưu điểm: The friendly staff. The hotel view. Foods didn't disappoint me

Ưu điểm: Staff were really friendly.

Khuyết điểm: The bedside lighting near both beds were not working.

Ưu điểm: Very vibrant and happy hotel

Khuyết điểm: The Seaview is partially block

Ưu điểm: Staff very friendly, location us great.

Khuyết điểm: One of the bedrooms given to us is at the corner, room 917, and the aircond is not cold. I'm a frequent visitor, and I can tell the facility is getting old.

Ưu điểm: The service from all the staff were impeccable! They came over to our room and gave a sweet surprise. Sang a bday song with a cake n balloon for my husband. . Really felt the sincere gesture from them.

Khuyết điểm: Unfortunately there were a few stains on the bedsheets. We didnt report it cos its only a night stay.

Ưu điểm: Reception Staff specially Dicky

Khuyết điểm: I booked a no smoking room with queen bed and they didnt have so i need to chose between smoking room or twin beds. Without any discount or compensation for their mistake

Ưu điểm: more local dishes & staff needed to be served drinks or ask patron other then doing the clearing of used plates.

Khuyết điểm: the hotel area are consider small when holiday season ( over crowded ) staying on top floor.....a little noisy, can hear loud music sound from above.

Ưu điểm: The room was comfortable and very clean. The staff was very friendly and helpful. Overall it was a very pleasant stay and value for money.

Khuyết điểm: Only 1 Soap bar was provided for two persons room.

Ưu điểm: my kids love the swiming pool, room wise is fine.

Khuyết điểm: we requested for breakfast, somehow we do not have breakfast bec the cost that we pay for stay, i think the management sshould look into it. when we booked using online indicate breakfast, when to counter the staff say they will no breakfast so we very confuse online say thing and the staff say other things.

Ưu điểm: Good service

Khuyết điểm: Staffs

Ưu điểm: The hotel is very nice and clean. Very good value for money. The day I arrived they organized a very creative Halloween buffet!

Ưu điểm: The only plus point the property located within walking distance from the harbourbay ferry terminal . Breakfast spread served was quite decent.

Khuyết điểm: This place espesially the mall really deserted and very quiet like dead town .The shuttle frequency to nagoya mall can be further improve .

Khuyết điểm: Weird sewage smell in the room sometimes

Ưu điểm: Nice location, clean and comfortable room.

Ưu điểm: Hotel room comfy and clean.

Khuyết điểm: Requested for seaview room but didnt get it. ☹

Ưu điểm: Breakfast only suitable for locals. Location is okay

Khuyết điểm: bath towels

Ưu điểm: The stay was good and the location was near

Khuyết điểm: The staff, when we checked in we paid upfront everything and when we left the hotel they told us last minute that we didn’t actually paid the full amount as they’ve miscalculated and hence they had to take our deposit in.. If you’re staying there be careful of their staffs make sure to pay and settle off everything before having any miscommunication

Ưu điểm: i like the location of the hotel as there is alot of amenities around the hotel such as spas, pubs and food

Ưu điểm: The bed , the pillow was clean and very comfortable... Breakfast was awesome...

Khuyết điểm: The swimming pool close too early @7pm

Ưu điểm: The room was what was shown in the website, all was good.

Khuyết điểm: Breakfast was generally okay, but refills for station were pretty slow.

Ưu điểm: OOOps sori didn't take the breakfast

Khuyết điểm: No iron in the room

Ưu điểm: Generally acceptable vis-à-vis the price

Khuyết điểm: Spa service is poor, hygiene can be on the higher level

Ưu điểm: It is next to sports massage centre

Khuyết điểm: Mosque wakes me up very early

Ưu điểm: The hotel is very near to Winsspa massage ctr. The bedroom is very cozy with complimentary 2 bottles of mineral water and 2 bottles of soft drinks and a packet of peanuts

Khuyết điểm: I don't really like the fact that people smoke in the air-conditioned environment.

Ưu điểm: Location is great. The rooms are comfortable and clean. Staff is attentive and friendly.

Khuyết điểm: No comments

Ưu điểm: The hotel is very central to the Batam entertainment district and the staff are very friendly. They have a great wine bar which, whilst not an extensive wine list, did have a cosy relaxed environment with great service staff.

Ưu điểm: Its good

Khuyết điểm: Its good

Ưu điểm: The none smoking floor smells really good all the time. Good spread of breakfast. At night, there are local stalls and hip cafes along the main road where you can chill and enjoy the city view.

Khuyết điểm: In need of new paint job on the exterior.

Ưu điểm: The city view

Khuyết điểm: Nothing

Ưu điểm: The cleanliness of the room at its price is much valuable

Khuyết điểm: Swimming pool need to have renovations,just enlarge them that part can have sunlight and put some greens, also the lobby towards room must have aircons you can smell the carpet which needs washing. also the locations of buffet breakfast are far from each other. like the drinks so far from the food and fruits.

Ưu điểm: I like the view especially during the evening time..the rooftop view at the hotel was mesmerising..it was in fact the reason that i stayed there in the first place..overall it was an awesome stay..

Khuyết điểm: Didnt like being given a room when actually beside the room that was doing the renovation..the soundproof didn't really help to keep the noise down..the breakfast was bad with little selection

Ưu điểm: The housekeeping staff were all so helpful and friendly. The services was all superb.

Khuyết điểm: The breakfast spread could be better and the choices of dessert were limited.

Ưu điểm: Various facilities such as gym, 1.2m & 0.3m swimming pools, playground. Staffs can converse and literate well in English. Location is 10 mins drive to ferry terminal, and 5 mins drive to nagoya hill shopping mall.

Khuyết điểm: We have to cab to everywhere, including the nearest mall which cost around 50-60 thousand rupiah. I don't see others nearby, or maybe I didn't explore the place enough... In my opinion, it's only good for relaxation & chilling kind of staycation.

Ưu điểm: The toilet door. No lock

Khuyết điểm: Like the comfort bed

Khuyết điểm: Nothing About It. I dont like.

Ưu điểm: This is my first time staying in ibis hotel. I like the breakfast it so nice ....breakast that l had in the hotel ibis hotel....

Khuyết điểm: Only lm not really feel good that time when the room service....He want to enter my room when lm still in the room.That time only 1045am my check out time is 1pm Batam time becouse lm check in was late. He tried to open the door Im still side the room. The room service need to check first to reseption Need to comfrm that the guest still in the room or They check out

Ưu điểm: The peaceful scenery,sea and the various activities available.

Khuyết điểm: No grocery shop available

Ưu điểm: Amazing location and fantastic hotel. From arrival to departure the staff were exceptional and could not do enough to help. Loved this resort and will be returning frequently with family and friends. The location is perfect and the food was plentiful and delicious. Watersports also great. If you want a great resort at a fantastic price this is the place to go. Well done Turi Beach!!

Khuyết điểm: The coffee in the rooms could do with improvement (although some rooms have Nespresso machines). The worst thing about Turi Beach was having to leave!! :)

Ưu điểm: The location of the resort is spectacular. It's on a prime spot at the Nongsa Beach of Batam Island, with a view of Malaysia and Singapore to the north. The beach is alright, but the water is quite clear in front of the property. We did not snorkel or scuba, though, so no comments about the underwater experience. The property has an extended pier with a lovely view. The staff are simply great. Each and everyone at the resort made us feel at home, and were extremely courteous with their service. Cleanliness of the room or the property was never a concern. The rooms are well-maintained, even in the older Riani Wing. The newer Tirtha Wing is obviously better maintained. We stayed in the Riani Wing (room 127), but would suggest visitors to opt for the Tirtha Wing (room 114 or 115, for example) instead, as it is newer. The drinks are really good at the Yatch Club Bar, and the view is amazing from the Island Bar. The Aqua Bar beside the pool was not manned regularly, as there were nobody at the pool most of the time. It's important to note that we went for three days during the week, and hence, found the property to ourselves most of the time. The pool was alright, and we loved the casual canopy seats around the pool for spending leisurely afternoons.

Khuyết điểm: The first item for improvement would be the breakfast spread. We have had much better at any other resort in Malaysia or Indonesia. Compared to other facilities, in fact, compared to the standard of lunch and dinner at the same restaurant, the breakfast spread was a bit disappointing. There should have been more options for Western and Indonesian items. Overall, the food situation bothered us throughout our stay. There is only one primary restaurant on the property, which is open 24 hours. It serves great dishes for lunch and dinner, but not all of them feature in the in-room dining menu. It also lacks variety of finger-food options. Given the numerous bars across the property, one would expect either most of the bars to serve some finger-food, or the main restaurant to compensate for that. However, this was clearly missing. There was only one fine-dining restaurant open during our stay, which operates only during dinner. It's a Japanese Teppaniyaki place, serving a decent spread. However, the finesse of a fine-dining restaurant is missing, and once again, we have had much better fine-dining options in all other resorts that we visited in Malaysia and Indonesia. Surely, can improve.

Ưu điểm: The people there was very friendly and I enjoyed the stay there! Celebrated my gf birthday and they were very thoughtful and prepared for us a birthday cake and send us to the room!

Khuyết điểm: Nil

Ưu điểm: The design of architecture, very close to nature, interior and the views.

Khuyết điểm: I think you could serve better food and have a wider range of alcoholic beverages. A private Spa Bath could be nice in a sea front view villa.

Ưu điểm: The resort is set apart with lots of greenery and a good sea view . The place makes you feel totally relaxed and peaceful . Great for a short getaway !

Ưu điểm: The beach, facilities, staff, breakfast

Khuyết điểm: Food overpriced.

Ưu điểm: Near nature and private beach

Khuyết điểm: Need renovation

Ưu điểm: Everything was great, and staff are all very friendly.

Khuyết điểm: The only thing I can complain about is the TV is extremely too small and the room is a bit old.

Ưu điểm: Is near bcm mall and A2 food court

Khuyết điểm: No breakfast included, dangerous when over across the road

Ưu điểm: Strategies location

Khuyết điểm: Breakfast was poor, not much option

Ưu điểm: Be more professional...staff need to understand English well...

Khuyết điểm: A lot of miscommunication... Ask them to clean my room at 11am when I go out...till I came back at about 11pm plus and my room still NOT CLEAN!!!! And upon check in and check out the amount payable and deposit is not tally....staff did not explain in details....

Ưu điểm: The location of the hotel ..and breakfast was ok..

Khuyết điểm: No comment

Ưu điểm: The gym needs to be upgrade

Khuyết điểm: No pools

Ưu điểm: Location good

Khuyết điểm: The room very smelly.

Ưu điểm: The Pizza. To me it was the best priced and best tasting pizza I've ever had - value wise it is unbeatable. Beautiful thing is that you can ring the pizza place to bring your order up with no extra charge. Simply terrific.

Khuyết điểm: I opted for a non-smoking room but apparently I was on a smoking floor and my adjoining room, though locked, was a smoking room. Had an unpleasant morning during one of the days. Location wise, it was near BCS mall which is good, only thing not-so-good was that there was a main road between the hotel and the mall area hence it wasn't friendly to navigate.

Ưu điểm: Staff are friendly and room is spacious.

Khuyết điểm: To consider to provide bathrobe.

Ưu điểm: Nothing but good things to say about the hotel and the staff. Rooms were excellent

Khuyết điểm: The towels in the bathroom are getting a little tired

Ưu điểm: Hotel looks not so new but the room are comfortable and clean.

Khuyết điểm: Location a little to far from Shopping mall

Ưu điểm: The service was good

Khuyết điểm: Clean

Ưu điểm: I like the hotel very calm and quiet staffs are very friendly and humble, and your transportation we really enjoyed the trip Thanks a lot