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Easy check in check out process, friendly staff, lovely shower
Could hear neighbors in hall
Noise between rooms
Not what I expected of a 4 star Hotel
The location was great. It was very close to everything. The staff was friendly and helpful.
It wasn't worth the money for what you got. It nickel and dimes customers for everything and amenities were overpriced. Parking, snacks, water. There isn't a microwave or fridge in the rooms. A fridge was provided upon request but it was not in the best physical shape. The tub and cups weren't the cleanest
I had a quick one night stay in Philadelphia and chose the beautiful Westin. My room was first class,and service was exceptional. I will definitely stay here again .
The bed was really nice.
The toilet seat needed to be replaced.
The room was very nice and fit our needs well. We thought the bed was as comfortable or even more comfortable than ours at home, which says a lot.
Our shower didn't work. After a hot night outside at the Cold Play concert, we wanted to take showers before going to bed. However, when you pull the knob to turn on the shower, it came right out of the faucet. It was almost 1 am in the morning and we didn't want to call anyone. So we opted to take a bath but it was not what we wanted. Hence the reason I only gave the hotel a "Good" rating.
they overbooked. I had to find other accommodations.
Great location and atmosphere
Prices of food and drink
This Westin is very well located! It is located directly across the street from the HUB Cityview for business meetings. It is one mile from the Liberty Bell, so the walk was great. There were plenty of restaurants to pick from around the area without going by cab. The Westin has a very nice bar which served us some very nice dinners. The staff was over the top great. Our room was so nice. A fall festival which was quite large was set up for Saturday right near the Westin. It was a great experience for us!
Wonderful Weekend Stay
The rooms are beautiful. We stayed on the top floor (15th). There is always an elevator available. The staff was very friendly. The shower was the best I've ever used in a hotel. It had a HUGE rainfall style top with a wand for all the hard to reach places and adjustable water pressure. The hot water was nice and HOT. And the bed was amazing! The view of the nearby skyscrapers was beautiful and it's in the best location to shop till you drop! I would stay again but I would only book through kayak because I got the room for about $100 less per night!!!!
The only downside was that I requested a quiet room and found the ice machine directly across the hall from me. I only heard a few people in the hall so it could have been worse.
Had to give it 5 stars
I cannot think of one thing negative to say about it. It was just lovely in every way.
Everything was perfect.
Right in the middle of everything. easy access to many dining spots along with very good shopping. the lobby was very nice; check in was smooth with a special consideration to let us check in early!
Parking was very expensive for overnight but in the middle of the city what can you expect.
Apparently the hotel was sold out when I made the reservation through your website, so they put me in a room with a mruphy bed, not a real bed.
The staff was very apologetic for the confusion.
I made a reservation through your system, booking.com and got to the hotel at 1030pm in the evening, to NOT have a room available for me. What is the point of a confirmation if a room isn't actually confirmed with the hotel itself?? How do you expect me to use your service again in confidence?
We thought it was great and would stay again! We have never been unhappy when staying at a Westin!
good service - clean- nice decor
valet parking rates exhorbitant
Very helpful and courteous staff. Beautiful room. Very clean and luxurious.
Rooms are nice size, very comfortable, modern and clean. Staff is courteous and helpful. Directly connected to upscale mall with good shopping and food court. Located close to Rittenhouse Sq. park, and near great stores and restaurants. In safe, upscale neighbourhood with all amenities nearby. Would return without hesitation.
Hotel was fantastic. Great location, wonderful room
Great location and they're dog friendly
Tọa lạc tại trung tâm Philadelphia, The Westin Philadelphia cách Quảng trường Rittenhouse 8 phút đi bộ và cách Trung tâm Biểu diễn Nghệ thuật Kimmel 10 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm truy cập Internet tốc độ cao (có dây) (phụ phí), trung tâm dịch vụ văn phòng phục vụ 24 giờ và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Philadelphia? khách sạn này có khu vực tổ chức rộng 1542 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
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