Hotel The Volcán Lanzarote

Breakfast buffet was excellent as was the main pool. Location straight on to the marina was perfect - lots of excellent bars and restaurants within 2 minutes walk.

Parts of the hotel were undergoing refurbishment/redecoration ahead of the main holiday season starting. Won't be a problem now but it was annoying while we were there.

Fantastic hotel,fantastic location, fantastic facilities and so clean.we just found that not enough staff on in the evenings when events were on so had to wait 20 mins plus for a drink.we really had a lovely stay and went to reception for clarity on a few questions for returning next year,but sadly we were disappointed in staffs reaction.Heads up we can speak Spanish too,so understood underhand comments !!!!

Lack of staff and some reception staff reactions...as above some people understand Spanish so comments to other staff we get!!

Great location, very comfortable spacious rooms

The hotel isn’t actually 5 star but is really 4 star. Other than that it’s a great hotel

The Breakfast was amazing...great choice and always fresh . The rooms were very large and comfortable ...the beds were huge and very comfy ...the location is great too . The staff all over were very courteous and helpful and kept the rooms and Hotel spotless clean .

Everything else was fine - locality, equipment, service, breakfasts, swimming pools, etc.

Just one displeasure related to non-functional air-condition in the room, which provided a quite hard night time with us.