Khách sạn ở Playa Blanca

Ưu điểm: After a very taxing journey The lady on reception when we arrived was really nice and very helpful. Well done

Khuyết điểm: Nothing

Ưu điểm: The choice of food for breakfast was good and there were several options of freshly cooked egg options, including omelettes, fried, poached. There was a good selection of “healthier options”.

Khuyết điểm: We felt that there might have been a machine to provide freshly squeezed orange juice which we have enjoyed at many other hotels.

Ưu điểm: Lovely chilled hotel with lots of space and great pools. Lovely food, very compfortable beds and bathrooms. Quiet a long way from the centre of Playa Blanca which is now a good thing. One of the best check in experiences we have had. Were upgraded to a suite which was lovely. Thanks to all the staff for a great stay.

Khuyết điểm: Great hotel but Playa Blanca itself is so different to how it used to be. Really spoilt by hawkers, tacky shops and shabby buildings. Such a shame as we used to love it. This hotel is far enough away though so that is a positive.

Ưu điểm: The staff all go above and beyond, The Hotel was spotlessley clean in all areas including the pool, which some Hotels neglect. The Food was delicious too and well presented by staff that clearlt care about how it both looks and more importantly how it tasts. This was my second time there in 7 months and was enjoyed just as much as the first time in every way.

Khuyết điểm: If I am completly honest I would have liked the choice of Films for the later evening, not everyone goes out all the time, and having the choice of some films to watch would have been the icing on the cake.

Ưu điểm: Very relaxing holiday. Very clean and comfortable. Staff were very good, reception excellent life guard too.

Khuyết điểm: Felt at times a little under staff. Staff were very good but didn't have so much time to communicate with the guest. A large change in personal and certain caricatures missing from certain areas.

Ưu điểm: Various buffets with excellent quality.

Khuyết điểm: There is a smoking area near the restaurant. Smell of cigarettes when having breakfast or diner is not pleasant.

Ưu điểm: Friendly staff great receptionists couldn't do enough for you

Ưu điểm: Good WIFI (were there for business so important to us), very friendly and helpful staff. We only had drinks at the poolbar so no opinion about their restaurant. Room/ appartement is very big, clean so all good. There is a small supermarket up the street within 3 minutes walking distance.

Khuyết điểm: Nothing.

Ưu điểm: Super friendly staff in Baileys Bar and around resort. Nightly entertainment in bar was great. Large villa with lots of crockery and utensils. Children loved visit from Santa. Beautiful gardens. Comfy beds. Welcome pack of essentials very useful. It was my birthday during our stay and I was given a bottle of wine which was lovely. Larger pool nice temperature and kids stayed in there all day - much warmer than Aqua Lava which was freezing! It was good being able to rent towels for week however I'd paid for extra luggage to bring my own towels as I wasn't aware I could do this from website information so maybe make people more aware of this. Mini golf and table football great for kids.

Khuyết điểm: Access to villa 2 was difficult for my elderly parents and children at times with several steps up to a french door that we used most of time to access property and to bring food and drink out to patio to dine. Only used front door twice as difficult to open gates and could only be accessed from road at rear. A side front door on a flat surface would have been better as some other villas had. Maybe a ramp to patio area. We were bitten by mosquitos a lot so needed to keep the windows and doors closed day and night. Maybe make people aware to spray with DEET and cover up in evening and close doors and windows. By 3rd day of stay my face was covered with three large bites. Washing machine door broke twice in villa two. Not our fault but poor quality. It was fixed promptly when reported. Could also have done with a bigger washing line on upstairs terrace or a clothes airer. Damp smell in smaller bedrooms downstairs as no ventilation. Could do with vents in walls and wardrobe doors to reduce damp. No hot water Christmas day. 5 people had showers in 10 person villa and no hot water left for person number 6 - it wasn't an issue again as showered at different times but again maybe inform people of water heating system. Downstairs master bedroom could do with a television. My parents stayed in there and had to share lounge TV with children. It appeared there had been a TV in past but had been disconnected. Maybe more information in accommodation about surrounding area and trips. We had to go and ask at reception. Trip leaflet did not give much information. Reception staff also have little extra info about the trip we booked although I suppose it made it more of an explorer dora! Papagaya beach lovely but a bit of a walk over difficult terrain as we found out. Some towels In bathroom very frayed. We had an amazing family holiday to celebrate Christmas and my 40th birthday. These suggestions are just little things. We would love to return again next Christmas.

Ưu điểm: For the price (promotion) this was simply exceptional.

Khuyết điểm: Our room (3B) was situated right next to the restaurant, so we were very much disturbed by the loud music at night. A Karaoke night was a horror and it did not stop even after 23:00. We went to the reception to ask if we had to bear the loud music every night, and we were told it was a special case because of Christmas and there would be no more music from next day. But it turned out not to be true although music was not as loud as previous nights.

Ưu điểm: Good food great service

Khuyết điểm: Nothing

Ưu điểm: There was a smell of drains in the bathroom. The room was not well insultated so you could hear a lot of noise from the corridor. The bed was quite hard.

Ưu điểm: The buffet food was nice, but nothing special.

Khuyết điểm: The hotel is very very tired and the general maintenance is very poor. Peeling swimming pool, smelly rooms, leaky roofs. Staff in the restaurant are generally grumpy. There is no visible management in charge - and this is the problem. The hotel is understaffed. There is no table service either in the bar. This is NOT a luxury hotel, please don't waste your money on this hotel when its so obviously 3 star,

Ưu điểm: Payment at check-out of all the service, very comfortable. Heated swimming pool good for in the winter months. Entertainment team during the day for kids and adults with different evening shows.

Khuyết điểm: -

Ưu điểm: breakfast good. Evening meals good but busy and noisy in large dining area

Khuyết điểm: Outdoor pool was too cold to go in..heated indoor pool good

Ưu điểm: Very clean all round & staff very friendly.

Khuyết điểm: Check-in was slow & often had to wait to speak to Reception staff as they were not very efficient.

Ưu điểm: Very good choice of breakfast menu

Khuyết điểm: Room 1082 can be noisy when there are shows in adjoining Papagayo theatre/bar though these did finish by 11 pm

Ưu điểm: Everything about the hotel is excellent

Khuyết điểm: Nothing

Ưu điểm: We loved the apartment and it`s location and will certainly come back. Everything was clean and tidy and well equipped , also the beds and seating was very comfortable. The outside space was large and private, all in all, a very good experience

Khuyết điểm: The bar area and it`s staff were a let down, often having to wait for some member of staff to appear. We went for breakfast one morning, only to leave and go for breakfast in town, as only one staff turned up - late - and suggested she could only do us sandwiches .

Ưu điểm: Lovely place to stay

Khuyết điểm: Nothing

Ưu điểm: Loved eveeything nice relaxing complex lovely staff great location would definatley return x

Khuyết điểm: No table service...food just ok

Ưu điểm: Pool, location. Good for families

Khuyết điểm: Noisy bar couple nights

Ưu điểm: Perfect location, quiet but an easy level stroll to bars, restaurants and shops. Staff very friendly and nothing too much trouble. Fantastic swap library all british books and mags. Lots to see and do. Mainly british holidaymakers in the area. Perfectly safe to walk around in the evening.

Khuyết điểm: More entertainment perhaps.

Ưu điểm: As a vegetarian I had a good selection of food.

Ưu điểm: Hotel was beautifully decorated for xmas. location is good in terms of access to multiple restaurants in the marina.

Khuyết điểm: Decor in the rooms was a little dated but always very clean and tidy. Housekeeping did not replace dirty water glasses and said we had to contact reception.

Ưu điểm: Sea view, breakfasts, location, big sunny room

Khuyết điểm: N/A

Ưu điểm: Excellent hotel with great facilities and services and a relaxed atmosphere (despite its size). Fabulous breakfast buffet. Nice spa (which, unfortunately, was closed during the first days).

Ưu điểm: Looked interesting on arrival.

Khuyết điểm: Very disjointed. Poor availability of restaurants and other facilities. Very poor food for a property of this kind. Staff need training and there needs to be more of them for a five star property. Room furniture more suited to a three star hotel.

Ưu điểm: Good facilities, beautiful property, lovely pool areas with plenty of beds.

Khuyết điểm: Only slight negative is that the rooms,though large and well appointed need upgrading and decorating as they are very old fashioned.

Ưu điểm: I'm struggling to find some positives for this hotel other than its location adjacent to the marina.

Khuyết điểm: Confusion as to which room we were in at check in. I've had better food and standard of service in other hotels in Playa Blanca (we've stayed in 5 or 6 different hotels, some several times) - the 'a la carte' restaurants deserve special mention as being particularly poor with regard to service and quality of food. In the restaurant I was surprised at hot lids to containers and hot plate access being what I consider as unsafe particularly with children about (and I work in hazardous areas and so feel justified in my comment). The painted walkways are slippery due to early morning condensation in the Canaries or when wet (around the pool) - I consider this unsafe too. I had such high expectations of this as a 5 star hotel with the entrance and convenient location, it fell way short.

Ưu điểm: great stay location weather , plenty food I enjoyed time there

Ưu điểm: Food was amazing and delicious, and location is great. Staff was kind and helpfull.

Khuyết điểm: Spa is not included in price so ther basically there isnt any pool for adults in winter time.

Ưu điểm: The location is very good and the hotel facilities are excellent. However of all the magnificent pools on site only one of them is heated so EVERYONE goes to that. The entertainment at night is great for kids and the New Year celbration was incredible!

Khuyết điểm: The initial room that we were given was a disgrace. We paid over €3500 for a "Junior Suite" and we were 8 minutes walk to reception in a room at the very back corner of the hotel overlooking the road and the car park. On check in when I asked Marco at the front desk to point out the room on a map I said I didn't like the location and he blatantly lied and told me "these are the best rooms in the hotel". The fact of the matter is they are the worst junior suites. If you want true luxury, sea views etc you need to book directly and reserve "Prestige" level. This is what we later learned from hotel staff. I hate to say it but in this case the cheap seats appear to go to booking.com guests which was a massive disappointment for a very frequent traveler and loyal user of booking.com like myself.

Ưu điểm: Good location and easy to get to town centre where there is plenty to do and restaurants to choose from as we were not all inclusive - plus nice to get away from hotel at times.

Khuyết điểm: Had to move rooms as we were next to a room (with connecting door) with a newborn baby! Not very relaxing! Lots of small children at the hotel so I think couples without children should be accommodated away from family blocks.

Ưu điểm: Overall very good hotel with superb and friendly staff. Having visited the island circa 40 times over 35 plus years staying in timeshares, private high quality villa's, a few apartments and various hotels we found this to be an excellent hotel that we will be using again.

Khuyết điểm: The only negative was the fact that whilst there are 5 swimming pools (1 for privilege members) they are ALL unfortunately I) salt water ii) not heated with the exception of 1 x small heated pool for a hotel that comfortably serves 1,200 plus guests.

Ưu điểm: Everything especially Hugo on reception

Ưu điểm: Breakfast was good just a shame about the lack of coffee machines leading to long queues

Khuyết điểm: too far away from the centre of Playa Blanca

Ưu điểm: Brilliant holiday lovely staff

Ưu điểm: Services were very good for a 4 star

Khuyết điểm: Indoor pool missing

Ưu điểm: We enjoyed the food, drinks and staff!

Khuyết điểm: The facilities were a little dated

Ưu điểm: Complementary wine

Khuyết điểm: Locks on pato doors not very safe

Ưu điểm: Its a structure manly for elders. If you are, then its perfect. If you are not, you might feel a bit unconfortable sometimes.

Khuyết điểm: Its a structure manly for elders. If you are, then its perfect. If you are not, you might feel a bit unconfortable sometimes.

Ưu điểm: Las brisas is great

Khuyết điểm: Too close to main road

Ưu điểm: The lovely gardens and peaceful environment

Khuyết điểm: The pool seemed cool on some of the days

Ưu điểm: We are regular visitors to this site which is relaxing, and close to all amenities, shops, restaurants etc. in the town. It also has a very good restaurant and bar on site. The staff are always cheerful and helpful.

Ưu điểm: Close to the centre, clean spacious bungalows. The pool bar and staff are excellent.

Khuyết điểm: Nothing

Ưu điểm: Very comfortable and clean

Khuyết điểm: Wi-Fi and supply of hot water

Ưu điểm: Basic accommodation but all you need.

Ưu điểm: Very modern and clean. Great location and quiet complex.

Khuyết điểm: No complaints ... visited before and will be revisiting again

Ưu điểm: Location wonderful, the properties were ideal and couldn’t find fault

Khuyết điểm: The internet connection was rubbish, quite annoying

Ưu điểm: The entertainment videos in the tent

Khuyết điểm: No kettle in room, no cups larger than espresso size,no ironing board or iron, hairdryer lead so short( seems to be the norm in hotels nowadays), dated room, dusty smell. Food was plain, nothing exiting.couldnt adjust heat in room, was chilly sometimes

Ưu điểm: Excellent staff. The food choices were plentiful and varied. The rooms were large and comfortable.

Khuyết điểm: No tea making facilities in the room until we asked for it. I don’t feel we should pay to use our room safes they should be included.

Ưu điểm: It was equidistance between the town and the marina.

Khuyết điểm: It was a 3 star rather than 4 star in my view. Music was too loud at night, no room service, daily cleaning was poor.

Ưu điểm: Adult only

Khuyết điểm: Limited facilities

Ưu điểm: Our suite was lovely and bed super comfy, bathroom was a good size with plenty of hot water and nice big white fluffy towels. Outside the pool area is extensive with shade if you wanted it, pool pretty cold so didn't use. Breakfast had a good assortment to choose from but could get really busy. Rooms and outside kept really clean.

Khuyết điểm: Trying to be charged for something out of mini bar that we didn't have...Our balcony was in the shade all day and dark with little outlook. We were half board and my husband struggled with the evening meal not many options for vegetarians other than salad and vegetables.

Ưu điểm: Clean room.

Khuyết điểm: Very bad and unfriendly welcome. I paid in advance but the receptionist didn’t have a record and refused rudely to believe me. When she found it, I got a half apology. I had to carry my “welcome drink” with me across the garden to my room because the porter didn’t want to wait. No information about the breakfast or dining room or wifi - I worked it out myself. Breakfast food is the typical package holiday mass-catering with low quality. “Boutique Hotel”? - never!

Ưu điểm: Room was very clean and well equipped, pool area looked lovely although I didn’t use it. Nice personal outdoor area with lounger and chair right out of room looking over pool area. Adult only do no children! Very quiet.

Khuyết điểm: Bed wasn’t that comfortable but OK, had to go through an untidy area to get to my particular front door. Very annoyed, having paid for half board, to be unable to go to dinner as I didn’t have a long sleeved shirt with me. Fortunately only £5. Had it been more I would have been quite cross.

Ưu điểm: Loved its friendly staff and cleanliness p

Khuyết điểm: Liked everything

Ưu điểm: Nice suite.

Khuyết điểm: Noicy! Music from show at night, construction sight nearby in the morning. No a la carte restaurant, only buffet.

Ưu điểm: It is in Lanzarote The view from the Merlin room

Khuyết điểm: First of all lets start with coming to the hotel- no one meets you and you have to carry heavy bags alone up the hilly entrance. Than you get a room which has a woman hygiene pad glues to the furniture, that s the cleaning. The smell from the bathroom is not tolerable due to the canalizations. The eating: it is so bad that I couldnt stand the process. The food is average. But the thing I am complaining is the atmosphere: all the nugets and fri is all around tge floor, juices and coffee under the machines spilling on the floor. You can feel yourself like a pig. No stuff bothers to maintain the cleaning. For example, Princessa Yaiza keeps with the same stars and price keep it sparkling, all members of stuff take care of you, the food in the buffet looks beautiful because it is so vlean and accurate there. In Tagoro the stuff around the hotel doesnt know the blocks cannot show the road, and the architecture is soooo tricky that you have to accustom 3 days to get used to the labirints. Water is super chlored. The normal beach is 40 min away by feet. We just paid the money for the Tagoro but moved to Princessa Yaiza and spend the holidays there. The price was the same so weve paid double, but the diffirence was great. Never ever I ll advice Tagoro to someone.

Ưu điểm: Everything else about the hotel is great. The merlin rooms are perfect, the pools are plenty, staff are fun and the location is ideal. Drink selection is good (don't bother upgrading to premium)

Khuyết điểm: For context we had a 2 year old child with us. The eating times were completely misaligned to a young child's sleeping and eating pattern. The restaurants didn't open till 6:30pm which is ideal for most but not us. The children's classes and play room was for kids aged 3 and upwards. They had a young child area / creche but this was geared more towards to up to 1 year old. Not ideal but we got by and still had fun! The food is also not exactly 5* food. Be prepared for Butlins/Amusement Park type food. The Italian restaurant is a must!

Ưu điểm: Everything was amazing and massively exceeded expectations. The best family resort we have ever stayed in and will be back.

Ưu điểm: Everything, most staff were so polite and helpful! Something for everyone to do, clean and comfortable place to stay!

Khuyết điểm: Staff in sports bar were quite rude! Also as we went over Christmas, found there could have been few more decorations??

Ưu điểm: Very good facilities for kids over the age of 3 Wonderful staff

Khuyết điểm: For kids under the age 3 there are a lot less options

Ưu điểm: The accommodation was excellent with comfortable beds and a bathroom that had a separate shower and bath. The restaurant food provided was good with plenty of variety. The staff were very helpful and friendly.

Khuyết điểm: The fact our daughter came to visit us for an hour and was denied access. We have stayed at many hotels in Playa Blanca and we have never come across this before. We also know that in the evening many locals visit this hotel for its entertainment, so to be refused entry during the day was very disappointing. She was told she could visit us in the hotel but had to pay for breakfast, lunch and dinner. Enough said!

Ưu điểm: Facilities; location; entertainment; food;

Khuyết điểm: We had been told that there was a heated pool for children but it was always cold.

Ưu điểm: The view from the room balcony.

Khuyết điểm: The service was very poor.

Ưu điểm: The view of the room was brilliant.

Khuyết điểm: We are vegetarians - the choice of food was pathetic. We only ate french fries and plain noodles on most days, and ended up going out for many meals that we prepaid for. A refund for these meals will be an act of good faith in reparation for the experience.

Ưu điểm: Nice resort, good facilities, nice food with plenty of options.

Khuyết điểm: Really poor management of food hall. Insisted on waiters serving drinks and cleaning tables. Children that went to get their own drinks were barked at. Allround poor atmosphere between staff and guests. Pity, really soured what could be a great place to holiday.

Ưu điểm: Quiet,clean hotel couldnt fault any of our stay, rooms spacious , beds comfy, even English TV. Nice 15 minute walk to the beach , taxi back €3.20

Ưu điểm: The hotel is fantastic and we had a really great time. Selection of food in the buffet is amazing. Swimming pools are superb also for children and adults. Overall Elba is a excellent hotel for a family holidays and I would like to come back there in the future.

Khuyết điểm: Some bar members in the bar next to the theatre needs customer care training and bar skills training.

Ưu điểm: Breakfast and dinner were great. Plenty of choice and staff were very friendly.

Khuyết điểm: I am Coeliac and need gluten free food. I had to seek out a waiter and ask for bread every day. Depending on who was on duty, what I was given varied greatly each day. I was never offered a choice. Also the pools were very cold. Uncomfortably so

Ưu điểm: Comfortable accomodation, nice surroundings and pool area with plenty of sunbeds available, beach and city walking distance, plenty of choices in bufet restaurant

Khuyết điểm: Paid safety box considering the fact it was part of the room already, rooms can be more clean (mirrors, inside the wardrobe), plates in the bufet restaurant often dirty, we did not have opportunity to have dinner in any of a la carte restaurant as it was fully booked.

Ưu điểm: Everything was excellent. Fantastic hotel. My children loved Pepe's Kids Club. Gianluca was excellent with them!! As was the other Kids Club staff.

Ưu điểm: Rooms were a great size. Pool was good fun with slides and a toddlers section. Animation team were excellent with activities all day.

Khuyết điểm: The food was good but not a huge selection for kids if they are fussy eaters.

Ưu điểm: Clean and tidy and staff very helpful

Khuyết điểm: Quantity and variety in buffet very good but could have done with less variety and better quality, Would have been nice to have sun beds on the room terraces instead of having to go and find some from other properties

Ưu điểm: Food, location, facilities

Khuyết điểm: Early breakfast for those departing

Ưu điểm: The food was pretty good all of the time, the place and appartment were clean. But the staff in the restaurant, bar and room cleaning were the difference. Location to the gorgeous Flamingo beach was added bonus and the walk along the coast....beautiful views and ambiance.

Khuyết điểm: The place was a little smaller than expected, however this added to the lovely character of the place.

Ưu điểm: Likedthepeaceandquiet.Foodwasabundantandperfect.staffwereveryhelpfulandhardworking.

Ưu điểm: Being able to stroll to the café and relax

Ưu điểm: The excellent staff. Very quiet and relaxing. Food and drink good. Nice bungalows.

Khuyết điểm: We were happy with everything

Ưu điểm: Location is excellent bungalows are clean and comfy. v good value for money

Khuyết điểm: Could do with better towels and orange juice at breakfast

Ưu điểm: The staff were very friendly everywhere, nothing was too difficult for them. The accommodation was lovely, cleaned every day. The food was exceptional, something for everyone.

Khuyết điểm: Some entertainment could have been better.

Ưu điểm: Accomadation Location Friendly staff

Khuyết điểm: Not enough on site for just adults

Ưu điểm: Nothing

Khuyết điểm: Air conditioning wasn't working when we checked in to our room. Staff are anything but helpful. My kids got a vomiting bug the day after we went to the hotel pool and other people staying in the hotel were sick also. The buffet food area is over crowded and the food is poor. The apartment is only cleaned every second day and I had to speak to the cleaning staff directly to even get the apartment cleaned every second day. We booked a 2 bed apartment but only got a 1 bed apartment. My wife, my 2 kids and I had to sleep in the one bedroom. This hotel is not managed well and I don't see how it has got its star rating. It's a pity under the right management it could be a great hotel resort as it is a fantastic location

Ưu điểm: There is no aspect i can criticize...the hotel, the food...i just loved everything.

Khuyết điểm: Nothing to dislike here...

Ưu điểm: Food was good pools are great one for ever mood quite one baby one and activity one, room was lovely everything we needed

Ưu điểm: Apartment was spotless amazing location friendly staff definately be back soon

Khuyết điểm: Food was nice although it was a little repetitive especially at lunch time... There definately is something for everyone and salad bar is lovely...

Ưu điểm: Stayed here before and always a great experience

Khuyết điểm: Coming home

Ưu điểm: The staff were outstanding, so friendly , kind and hardworking. From the moment we checked in our stay was flawless. We particularly loved the facilities for our 21 month old daughter-soft play area, evening entertainment etc. The resort was spotless which is very important to us. Lastly the food- also excellent, great variety and beautifully presented. We will definitely recommend to others and we would love to return. Many thanks!

Khuyết điểm: There was nothing we disliked.

Ưu điểm: The location was nice. It is a closed area - so safe as well.

Ưu điểm: Room ok.

Khuyết điểm: Did not like the breakfast restaurant, kind of cave. Not even looking outside. Dirty. At 9:3, most of the food was fine and not replaced. Kids touching the pastries with their hands. We had to tell them not to touch it. Room not cleaned once during our stay. Small spiders.

Khuyết điểm: The only slight problem was the bath/shower because the screen was at the tap end which made it difficult for an older person to get in and out of the bath. An anti slip mat and grab handles would have been good.

Ưu điểm: Staff friendly,welcoming and helpful. Room was clean,great value for money. Area beautifully kept, wonderful gardens and pools. Amazing adult only area...brilliant .

Khuyết điểm: There was nothing not to like, it was lovely, only thing that could be a disadvantage was distance to sea, but you're aware of this at booking and could also be advantage..loved the place and staff.