Khách sạn ở Porto nằm gần sân bay Igreja dos Carmelitas

Ưu điểm: Everything was excellent.

Ưu điểm: The location and staff where amazing and so helpful on reception.

Khuyết điểm: The mattress was a bit thin and found it uncomfortable but everything else was fantastic

Ưu điểm: Perfect location to evplore porto

Khuyết điểm: Bed was a bit hard and had a sore back in the mornings for a while

Ưu điểm: The space was amazing

Khuyết điểm: Everything was great!

Ưu điểm: Amazing river view, very clean and comfortable.

Ưu điểm: Breakfast included, position of the hotel, friendly staff.

Khuyết điểm: WiFi could use a lot of improvement, eventually add Ethernet cable in the room. Open the door in the first floor to access the breakfast area faster for those client coming from the right wing of the hotel. Pillows could use some improvement.

Ưu điểm: Staff were helpful in booking restaurants and airport transfers. They were very pleasant and nothing was too much trouble.

Khuyết điểm: Nothing

Ưu điểm: Location was perfect, right on the river but away from the bars etc. Breakfast was very good. Rooms well equipped, comfortable and clean The staff were happy for us to leave our luggage for several hours on departure day

Khuyết điểm: Reception is not the most welcoming of places.

Ưu điểm: Every member of staff we came into contact with was polite and professional. The breakfast was excellent with plenty of choice. The rooms where clean and quiet.

Ưu điểm: The hotel staff was amazing. The breakfast was top notch. The hotel was comfortable, easy to find, and the location was perfect.

Khuyết điểm: The only thing that slowed things down was a problem with the Wi-Fi not working. Apart from that, nothing to change.

Ưu điểm: The Hotel Staff were really friendly since the first day of check-in and the cleanliness of the hotel was really nice during this current condition of the Coronavirus as the staff were taking care of their customer with all the precautions. The morning breakfast was really nice and worth it during the stay for couple of days. Also, just to add Mariana was really pretty and beautiful :)

Khuyết điểm: I find the pillow bit uncomfortable and the toilet lock were quite difficult to lock it.

Ưu điểm: Room was big and ok. Views of a backyard and a school yard with screaming kids were not great. Breakfast was Good and ample choices

Khuyết điểm: Location was not Good. Quite far from the city and the old town

Ưu điểm: Great hotel with very clean modern rooms. Everything functioned well and good tourist information provided by the staff. Theres a taxi rank right across the street & a bank with an ATM in English inside. Also a shopping mall and supermarket a couple of hundred yards away and very cheap Bistro's nearby. The breakfast was of a continental nature and well run. We had a great stay over for the Football. €20 gets you to the Airport from this hotel & €5 euro to the main square.

Ưu điểm: Breakfast is served between 7am and 10:30am. The staff is very helpful and will bring additional food to the table if needed. The choice of breakfast is vast and will suit people with food allergies (eg gluten free bread). Very good service and attentative staff, eg the receptionist volunteer to speak to a guide company on my behalf and organis a pick up time.

Khuyết điểm: Not much to say really. The furnishings are slightly outdated, eg corridor carpets, but this is not a major problem as hotel is clean and tidy and offers high standards for 4 stars.

Ưu điểm: The hotel is situated a 10 minute walk from the Metro (Casa de Musica), and is located amongst various shopping centres and places to eat. It has no restaurant of its own (other than for breakfast), but this is not a problem as there are so many places to eat just outside the door.

Khuyết điểm: Eating in the hotel rather than going out involves ordering from a local restaurant (bbGourmet) and receiving room service. The food was great, though it would have been nice if the website offered an easier path for ordering - it took quite a while to order and then an hour for the food to arrive.

Ưu điểm: Comfortable and clean room.

Khuyết điểm: Everything was very pleasant

Ưu điểm: Very good nights sleep

Khuyết điểm: Excellently sized rooms

Ưu điểm: The hotel was good, it reflected its 4 star status. Reception, restaurant and bar staff first class.

Ưu điểm: Clean quiet and comfortable with good service and central location within walking distance of the river/seafront with amazing views. Excellent breakfast menu.

Khuyết điểm: Restaurant in adjacent building.

Ưu điểm: The room was very big!!! good breakfast.

Khuyết điểm: The furniture is pretty old fashioned...and there isn't any wi fi at the rooms, only in the lobby.

Ưu điểm: the staff was nice and was prepared at any question (ie public transportation, museum hours, etc.).

Khuyết điểm: room is a bit old

Ưu điểm: Free WiFi and a wonderful bartender tending the bar on Friday the 8th around Midnight.

Khuyết điểm: The beds were terrible. Hard. In general the room looked 'empty' with even an echo to get one far away from felling anything like in a comfortable room to sleep and relax in.

Ưu điểm: breakfast included

Khuyết điểm: all the lights didn't work in the bathroom

Ưu điểm: Everything, next to all emenities and close to airport.

Ưu điểm: Nice room, friendly staff, delicious breakfast...

Ưu điểm: The breakfast was fantastic. The hotel was very nice and staff very friendly. They initially gave us a room with two twin beds and we went back to reception and they immediately changes us to a new room with a big double bed and an extra twin.

Ưu điểm: Hotel was excellent value for money and will be recommended.

Ưu điểm: Beautiful, luxurious rooms, very clean. Excellent breakfast service and a wonderful buffet. Knowledgeable staff and very quick to help. An example is that I needed a key replacement and there was a long line of people checking in. I went to the Guest Relations Manager to ask, and first she said I had to wait in line, but then she herself came over to open a counter and get me my key fast. The location is not a problem, we took Uber and it cost 7 euro to get to the bridge.

Khuyết điểm: Well if I must find something I didn't like, I'd say the view from our room was nothing much, but then we were out most of the day, and the Club Room view was very nice, it had a balcony.

Ưu điểm: Great stay. My Wife loved it. Everything

Khuyết điểm: All Ok

Ưu điểm: Service and friendliness of the staff.

Khuyết điểm: The room was a bit outdated.

Ưu điểm: western comforts!!!

Khuyết điểm: nothing

Ưu điểm: Nothing

Khuyết điểm: Customer service is horrendous

Ưu điểm: Breakfast was good, room spacious

Khuyết điểm: Expensive...

Ưu điểm: The bathrooms was not too clean. The water in SPA was not hot

Ưu điểm: The actual building- it was fairly new and design was nice. The staff was on the hold quite friendly and helpful.

Khuyết điểm: The standard of Sheraton chain is really lacking --this hotel did not provide sufficient umbrellas for guests and did not do anything at all to help guests travel in the rain. The restaurant is quite overpriced and food was not as good. The rooms also did not have robes or slippers until you request for them!

Ưu điểm: The service is excellent, quick and polite.

Ưu điểm: Very modern and clean with a good spa and pool and great staff

Ưu điểm: The friendliness and efficiency of the staff, the excellent cuisine and the modern design of the hotel and the rooms.

Ưu điểm: staff attentive and helpful

Khuyết điểm: a little too far from centre for a lengthy stay

Ưu điểm: Staff were extremely friendly and attentive. Nothing was too much trouble.

Khuyết điểm: Our towels were removed each day by housekeeping and not replaced! We had to keep calling housekeeping to bring us clean towels!

Ưu điểm: Beautiful hotel; great staff; standard room was spacious and well designed; nice spa, gym etc

Khuyết điểm: The hotel was located far from the city centre (about 7 euro cab ride - too far to walk).

Ưu điểm: comfort with luxury

Ưu điểm: Lovely room. Helpful staff. Short walk to the metro. Breakfast was extra but worthwhile.

Khuyết điểm: The blind between the bathroom and bedroom was not working. Room service food was very good, except for the side salad.

Ưu điểm: Spa center

Ưu điểm: A fantastic building, decorated with class and elegance in a fantastic location of Porto. Welcomed by a professional and caring team at reception, breakfast and bar. Well kept rooms: elegant, clean, comfortable and with an amazing view. Muito obrigado!

Khuyết điểm: I have written several emails about refund do you covid-19 and haven’t received any answer.

Ưu điểm: beautiful location, in the city center nice hotel delicious breakfast buffet good coffee

Ưu điểm: Location - friendly staff- room rates were very reasonable

Khuyết điểm: Breakfast too pricey-I has a whole wondeful dinner for less than the breakfast just a few steps down the street /

Ưu điểm: Well located. Good bar and public meeting spaces. Lots of natural light in the room. Quiet, even though on busy city street. Lots of restaurants within walking distance.

Khuyết điểm: i made a gift to my cousin for her wedding.because from the terrible virus situation in Europe and not only, the travel was not happened.we sent an email to the hotel that we will come an other time and we want to find a solution .the answer was that this in not possible.i have paid the ammount before 5 months. for a hotel like this one ,this is a very unacceptable decision.of course i cannot recomand this hotel to anyone.you must have a bit respect to your clients and you can realize when someone cannot travel due to healthy reasons

Ưu điểm: The upgrade

Khuyết điểm: Having to check out

Ưu điểm: The building was in parts thousands of years old but was refurbished to have a great modern feel

Khuyết điểm: some of the rooms were below street level and a bit dark

Ưu điểm: It's a beautiful designed Hotel with competent and friendly staff and a great location.

Khuyết điểm: For a business stay the wardrobe was much to small as a suit would not fit. Try to avoid a room next to the staircase if you are sensitive to noise, the staircase is made out of metal and you hear every single step on it.

Ưu điểm: I liked the view from the roof top terrace. The room was spacious, well equipped. Design of the hotel is awesome.

Khuyết điểm: The first day the key system was broken in all hotel, so every time i had to be escorted to the room, so it would oppened. The stuff was not friendly, especially the elevator boy, who escorted us to the room and it took very long time for us to be served on the roof top terrace. In pictures roof top terrace looked bigger than it actually was and the chairs there missed cushions.

Ưu điểm: Location was fantastic and it was clean, very accommodating

Ưu điểm: Joao on reception was a credit to the hotel. Amazing member of staff.

Ưu điểm: The highlight was the Spa experience. The staff was friendly and facilities nice.

Khuyết điểm: The VIP lounge was a disappointment. Didn't feel like being in a 5 star hotel. The service was not that great and the food was terrible.

Ưu điểm: Staff, breakfast variety, Confort, city view

Khuyết điểm: More bread diversity Lack of hand sanitizer on the facilities (due to Corona virus)

Ưu điểm: Really great value, super staff and super massage with Paula.

Ưu điểm: - Large clean room - Hotel parking available for a charge

Khuyết điểm: - Reception staff fooled us into paying more for bigger and nicer room on 10th floor whereas the room was exactly the same as the one initially allotted on 4th floor. Due to sudden travel restrictions imposed in our country we had to leave a day early but hotel refused to refund the unused day's rent. - Breakfast charge was too high

Ưu điểm: All was excellent!

Khuyết điểm: All was pleasant!

Ưu điểm: The room service (including the telephone assistant) was excellent.

Khuyết điểm: The hotel can improve with isolation, in order to keep a cooler temperature in bedrooms.

Ưu điểm: Very nice lounge bar at the top of the building.

Ưu điểm: Staff was excellent, Grappa food was exellent

Khuyết điểm: no

Ưu điểm: Great design and services

Ưu điểm: The staff was very friendly and happy to serve you. Big spacious room, clean.

Khuyết điểm: The breakfast venue was a bit old and the breakfast itself needs to be improved in quality.

Ưu điểm: Excellent friendly staff, superb comfortable and spacious modern rooms, very clean rooms and very well equipped, very good location, excellent restaurants, especially Grappa Italian Restaurant, very well priced with great value for money.

Ưu điểm: The hotel's facilities are fantastic and the staff couldn't be anymore helpful.

Khuyết điểm: There was nothing I didn't like about the hotel

Ưu điểm: The Concierge attendance

Ưu điểm: all staff very friendly and helpful. we have stayed at this hotel many all staff very friendly and helpful. we have stayed at this hotel many times before

Khuyết điểm: n/a

Ưu điểm: Clean accommodations, professional & courteous staff.

Khuyết điểm: Renovation noise directly above us in the morning.

Ưu điểm: The view from my room on 14th floor was great. I enjoyed having music in the bathroom.

Khuyết điểm: My room only came with a twin bed and I didn't get a kettle with some coffee/tea options.

Ưu điểm: All

Ưu điểm: Staff were great . Very good breakfast. Santa Catarina street is two blocks over and is shopping , cafes . Hotel is at top of hill so if walking down to many other attractions you can taxi back up (5 euros ). The main attraction to Hotel is on 17th floor which has a fantastic lounge /views with additional out side deck .Great sunsets . There is a restaurant on the 18th floor but we did not eat there . I have stayed in Portugal for two winters and recommend this hotel as at the top level .

Ưu điểm: Staff and as we brought a car, there was.a.car park nearby. The restaurant at the topwas it's saving grace. Great food, view and service, try the Portuguese sparking wine, lovely.

Khuyết điểm: The rooms were like a Travelodge and the breakfast for a 4 star poor.

Ưu điểm: the breakfast was very good a lot to choose from. also the bed and the pillows very comfortable.

Ưu điểm: Staff were really helpful and friendly and the location was perfect to explore the city from.

Ưu điểm: It's a very good location, only a few minutes (10 tops) away from the Liberdade Square. Room was always kept clean, bathroom is very comfortable, and so was the bed. Breakfast was plentiful, even lactose free milk was provided. Situated in a non to busy area, so ambience around the hotel is not that noisy. Also need to mention that we had quite a nice view. All in all, it was a good stay.

Khuyết điểm: Practically all was in good order.

Ưu điểm: Good facility and modern design

Khuyết điểm: Breakfast

Ưu điểm: It was just for one night but we had a lovely double room with suite. The breakfast was good.

Khuyết điểm: No comment

Ưu điểm: The hotel is in a good location and all my group loved the view from the bar

Ưu điểm: Room was a good size and had a comfortable bed. Hotel very well situated for sightseeing and close to Metro for easy access to and from the airport.

Khuyết điểm: Breakfast adequate but could be improved by better quality food.

Ưu điểm: The breakfast buffet was exellent; the front desk staff were very helpful & knowledgeable; the room views were amazing

Ưu điểm: Was upgraded to a very nice room with two balconies for the same price without have to ask.

Khuyết điểm: The matresses were a little uncomfortable.

Ưu điểm: Great to chill with a beer in the rooftop bar and terrace after a long trip and late arrival.

Ưu điểm: friendly helpful staff.

Ưu điểm: easy acces to the hotel

Khuyết điểm: Big noise during afternoon -reconstruction of rooms or what...

Ưu điểm: position

Khuyết điểm: Lack of electrical plugs on the room. Had to use the TV electrical plug to plug-in the laptop which is not nice as one had to be closer to the two at the same time.