Schlossgarten Hotel am Park von Sanssouci

The hotel is very near the famous park Sanssouci. There is a very good bus (and tram) connection to the centre. Breakfast was O.K.

The room was very dark, with nearly no daylight. The window led to the back small courtyard and I was afraid to open it during the night (I did not feel quite safe there). The description of the room promised coffee kettle, but there was no one (I had to ask for it!).

Clean rooms, decent breakfast

Lack of 24 hour reception. This is not made clear when you book on booking.com. The hotel can only be accessed by a code to a key box. For elderly arthritic fingers it is c difficult to get the key out of the key box. Unhelpful owner, brusque unhelpful manner. Promises were made to let us have some kind of breakfast on our early departure day but these promises were not kept. For some reason linen taken from one room and as we only discovered this on return late one evening given no reception one of our party had to sleep without linen on her bed