Alqush Downtown Hotel

Internet connection is so bad!

1. The room design is fabulous, looks very classy and stylish. Lovely hotel interiors as well. 2. Spacious room and also the bathroom. 3. Large and comfortable double bed. 4. Room had a view to the main street. 5. The decorated tree in the lobby was beautiful. 6. The metro station Pavlova was pretty close at walking distance, though I did not use it, and about 10min to walk until Muzeum station. 7. There was a supermarket near to it.

1. The payment process was awful. They retained from our Credit Card the entire room price, as well as a 50 Euro guarantee, about 5 days prior to our arrival, and when there was still time to cancel the booking itself. This has not happened to me on any other booking, only for those that could no longer be cancelled. The hotel name in the CC charge was different (Amigo) and at first we thought that someone had frauded our CC... The communication from their side was pretty difficult in this respect. Final payment was done at checkout, which I consider an inconvenient, especially as we had an early checkout and were not allowed to pay before. 2. A discourtesy is that the coffee (powder,not real coffe for that matter) and tea bags in the room are charged separately (50 CZC each), we never used them, but this should not happen in a 4-star hotel. 3. Room radiators are pretty small for such a large room, so the heat was not as good as we needed during our stay. 4. The shower makes some strange noise, as if it was linked to a boiler. This noise could also be heard from the room above. Maybe walls were thin or something with the pipes. 5. Location was a bit far from center from my point of view. 15 minutes walk by foot from the center. 6. No bathrobes/slippers provided.