Ưu: "On time departure and earlier arrival of the airline Thumbs up for the pilot for smooth landing and take off Food is so delicious Stewardess are very respectful Will fly again with ANA"
Khuyết điểm: "None so far"
Ưu: "The seat was great."
Khuyết điểm: "Overall, it was a great experience. Boarding is very fast compared to US airlines."
Ưu: "The seat is very comfotable. But on the fright from Japan to Bangkok very upset me and my husband. We sat seperated, but on the plane we saw 2 seats available, I asked woman crew that can we move to that seats. She went to talk with the guy who sat on the aisle seat. I heard he said he reserved"
Khuyết điểm: "The seat beside him for his friend. And the crew said to me she so sorry I couldn't move to sit with my husband. But later no body beside him and he lay down 3 seats all the way. And the crew do nothing for us. We very dissapointed."
Ưu: "Comfort as usual"
Khuyết điểm: "No idea"
Ưu: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
Khuyết điểm: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."
Ưu: "The crew was very good."
Ưu: "Seats were comfortable, crew was good"
Khuyết điểm: "Wheel chair transport requested did not come so I had to wait 15-20 min in Tokyo."
Khuyết điểm: "Good"
Ưu: "Plenty of legroom in economy."
Khuyết điểm: "Vegan food option unimaginative. Tomatoes used in every dish!"
Khuyết điểm: "Nothing"
Ưu: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Khuyết điểm: "No complaints, I would say....ANA the best,!"
Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Khuyết điểm: "All was 100%! Thanks!"
Ưu: "Pretty much everything"
Ưu: "I like the way the flight attendants treat the passengers. They are very courteous, friendly and wearing very sweet smiles.The airplane is very prompt when it comes to arrival and departure schedule. Thank you very much for providing me a wheelchair which made my travel more convenient."
Khuyết điểm: "So far there was nothing that I didn't like. The food was good and the airplane was clean."
Ưu: "Plane not full so had 2 seats to myself. Stewardesses nice but didn’t all speak English."
Khuyết điểm: "Only got asked for a drink one time. I could have used a snack,but I was trying to sleep so maybe they just didn’t disturb me. Left bright lights on whole trip. No Wi-Fi on this flight available."
Ưu: "Food is good. Entertainment options are fantastic"
Khuyết điểm: "Seats are very very narrow"
Khuyết điểm: "It was a packed flight. I'm assuming that given this, I could not change seats. While the ANA staff were helpful, I myself had trouble on this flight and became unwell. I sought help from ANA upon landing and received it."
Ưu: "Meals were decent. Staff friendly. Had no problems and was able to sleep a bit."
Khuyết điểm: "The economy seats on my plane were strange, they didn't really recline but rather the bottom part of the seat moves forward to make your body less vertical."
Ưu: "very clean over a 9 hr flight , great seat and flight attendant"
Ưu: "Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes."
Ưu: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Khuyết điểm: "No problems."
Ưu: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
Khuyết điểm: "The seats are kind of flat."
Ưu: "The quality of your aircraft. Clean, modern, plenty of leg room."
Khuyết điểm: "The "meal" served about 1.5 hours after takeoff was just a very light snack. Nothing substantial. Could have been more food."
Ưu: "After some considerable panic at losing my long confirmed seat assignment as a result of weather problems in Tokyo, the doors ended up closing with at least 20 empty seats in coach. (Boeing 777-300)"
Khuyết điểm: "Although it is served with care, the food on ANA (in coach) ends up being a bit too Japanese. I understand this carrier needs to cater to a broad cultural and geographic audience, but I think they make it too complicated. Giving meal service a decidedly Japanese angle results in main courses that are mush, and sides that are OK. Good yogurt, decent fruit, delicately prepared salads, delicious cookies and hagen daz are pretty simple and make the meals fun. (especially since chop sticks are always included), but the ovens turn the main courses into a stinky and kinda nasty thing. I wish they would simplify."
Khuyết điểm: "19 hours overlay in ORD. I had to check out all luggages again. Terrible."
Ưu: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"
Ưu: "Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays."
Khuyết điểm: "Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out."
Khuyết điểm: "Good food, clean toilet rooms. Good seating space with foot rest.goo"
Khuyết điểm: "Felt very cramped, seats very close together, headphone jack comes out of the side of the armrest, should come out the front of the armrest, I busted the ends off of two of my headphone cables."
Ưu: "Food was excellent. Very polite and helpful staff. Clean restrooms."
Khuyết điểm: "Seats barely recline. Impossible to sleep without hurting neck. Good but low number of Indian/Hindi films."
Ưu: "Courteous and friendly staff, clean aircraft and on-time schedule."
Khuyết điểm: "There was nothing I did not like."
Ưu: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."
Khuyết điểm: "Delayed flight an hour and a half"
Ưu: "Great movies!!"
Khuyết điểm: "Terrible seats- difficult to find s confirtsble position."
Ưu: "As always, the Japanese customer service is wonderful - I have no complaints in that department!"
Khuyết điểm: "The boarding process is pretty annoying....they do not board until minutes before the flight time and we still had to take a bus to the actual plane. We took off late (which, personally, at this point, I had just been on a 14 hour flight plus the 2 hours layover) - a delay just added to the exhaustion. Also, the plane was very old and very hot...even though it was only a one hour flight, it was very uncomfortable and outdated."
Ưu: "Great seats in business class. Lots of privacy. Great service as well."
Khuyết điểm: "American style Food could have been better. Didn't try the Japanese food."
Ưu: "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
Khuyết điểm: "There was no Indian or vegetarian food. Luckily, my wife carried home-made food."
Ưu: "Nothing really major to complain about but nothing that went the extra mile..."
Khuyết điểm: "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."
Ưu: "Very nice and pleasant staff"
Khuyết điểm: "Flight was delayed for four hours. Missed connecting flight."
Ưu: "Snacks, Timings, beverages, entertainment."
Khuyết điểm: "Space, main course food"
Ưu: "Once again friendly and very helpful"
Khuyết điểm: "Nothing in particular"
As it is a long flighg, would appreciate if flight crew regularity asks passengers if they would like refreshments
I liked everything from JFK to Singapore Could have been better: if it were also Singapore Airline from Singapore to Bali
Would fly no other airline on an 18 hour flight. Exceptional inflight service. Flight took off on time and landed early.
More Indian movies Travel kits were not provided in business class
Please update your meals plan for hindu nv. Also, I wish I had a foot rest for my feet. Great seat spacing/leg room.
Food was not as good as it used to be during the Pre-Covid years. Fruits were not served with Lunch or Dinner.
Khuyết điểm: "Better movie selection. Better organized boarding in Frankfurt"
Khuyết điểm: "Poor customer service and lack of care for loyal passengers"
Ưu: "Flat bed is wide and comfortable. Cabin crew was excellent."
Khuyết điểm: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Khuyết điểm: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"
Ưu: "Flight attendants were very friendly, professional and helpful"
Ưu: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Khuyết điểm: "Delay could be complimented by faster speed"
Ưu: "Great crew and cabin!"
Khuyết điểm: "Meals were just ok"
Ưu: "Everything, perfect flight"
Khuyết điểm: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
Ưu: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Khuyết điểm: "We ask for wheelchair help from Perth to brooome but it was not provided ."
Ưu: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Khuyết điểm: "Need to update the planes.."
Ưu: "Great service and very very comfy"
Ưu: "The attentiveness of the flight attendants and the new plane."
Ưu: "Clockwork prompt"
Khuyết điểm: "Mechanical"
Ưu: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Khuyết điểm: "None that I can think of"
Ưu: "Very good service"
Khuyết điểm: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
Ưu: "All of services, food, Language, clean air even so beautiful ~~"
Khuyết điểm: "So nice and beautiful wearing also food is very good"
Ưu: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Khuyết điểm: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Khuyết điểm: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Ưu: "Service by the crew was great"
Khuyết điểm: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Khuyết điểm: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Ưu: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Khuyết điểm: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"
Ưu: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Khuyết điểm: "Not much. This airline is up there with the best."
Ưu: "food. schedule was on time"
Ưu: "friendly staff top Service top Inflight"
Khuyết điểm: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Khuyết điểm: "In flight crew manager in greenish dress was rude! Seemed like there weren’t enough restrooms on flight."
Ưu: "Service is very good."
Khuyết điểm: "Too warm/hot inside the cabin throughout the flight."
Khuyết điểm: "breakfast was terrible"
Ưu: "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
Khuyết điểm: "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."
Khuyết điểm: "It is really good experience. All the flight attendants are good"
Ưu: "Main Entree hot"
Khuyết điểm: "Cold bread; dessert similar sweetened gak"
Ưu: "Great service with a smile and can do attitude"
Ưu: "Very nice crew."
Khuyết điểm: "Why are the slippers/socks not distributed before take off or already in the seat pocket? Why is the food order taken after take of and not before? Why does singapore airline have old seats I new planes? What happened to the earlier leader? Friendly staff alone does not make the deal. And given ticket prices SQ is not attractive any more for me."
Ưu: "The food was ok. It didn't set my heart on fire, but I did finish it."
Khuyết điểm: "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."
Ưu: "Attendants are always nice, flight is always smooth."
Khuyết điểm: "Nothing!"
Ưu: "Attention to detail, good leg room, entertainment options and a brand new plane"
Khuyết điểm: "None"
Ưu: "great service. new plane. excellent video system."
Khuyết điểm: "not much to complain about."
Ưu: "The SIA crew is the most gentle and careful I have ever encountered."
Khuyết điểm: "The food is below average. The quantity is OK but the choices/taste in not matching the best airlines."
Ưu: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Ưu: "Great customer service, food was fine, seats were comfy in economy too. Definitely would fly again and recommend to everyone!"
Everything was wonderful!
The easy transition and before time arrival. Comfortable flight
There was a 7 hours delay and the airline did not arrange any accommodation for an overnight stay at the airport.
Comfortable aircraft and excellent service
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Ưu: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Khuyết điểm: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."
Ưu: "Very pleasant and comfortable flight."
Khuyết điểm: "NA"
Ưu: "Very pleasant and comfortable flight with QA."
Khuyết điểm: "Nothing"
Ưu: "It was like flying in a Four Seasons but better."
Khuyết điểm: "Boring movie selections. 80% Marvel films."
Ưu: "Business class is the best"
Khuyết điểm: "It was outstanding service !!!"
Khuyết điểm: "Delayed flight for no apparent reason"
Ưu: "Boarding was efficient. Staff were polite and helpful."
Khuyết điểm: "Food was okay, seats were less so. Not enough leg room."
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Khuyết điểm: "Food and seat comfort could be better"
Ưu: "Entertainment system, crew responsiveness"
Khuyết điểm: "Quality of main dish (lamb with rice). Portion of lamb is very small."
Ưu: "The Service is always great, entertainment system is great and the food is even good."
Khuyết điểm: "I liked everything!"
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "The crew was attentive and polite. The flights were on time, and the entertainment options were good. The Doha airport is quite nice, with many eating and retail options. although everything is very expensive, even by airport standards."
Khuyết điểm: "My wife and I personally don't mind a selection that leans heavily toward Indian food, but I imagine others will not. The main courses were mediocre and the "sandwich" offered between meals on the 13+ hour flight was cold, soggy and inedible. The seats on our A350 were hard and not very comfortable, and the recline function was difficult to operate. Security at the Doha airport was confusing. We had to go through 3 separate checkpoints for our transfer, each with different rules and procedures. The final check at our departure gate was the worst, with impatient officials giving hurried instructions in heavily-accented English, and scolding if passengers didn't understand. I was sent back through a second time to remove my camera from the bag (and to be scolded by the agent), and was patted down a second time coming back through the x-ray, which had green-lighted me both times. It made me wonder if this was a reaction to the extra scrutiny that Arab passengers receive from our airport security in the USA."
Ưu: "The plane was very new and wasn’t crowded."
Khuyết điểm: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."
Ưu: "Very polite and friendly crew. Very helpful."
Khuyết điểm: "Did not have the duty free item I wanted in stock"
Ưu: "The insight service was good. Kind and welcoming attitude of the stewards are appreciated. There was no guile but genuine"
Khuyết điểm: "Answers from the staff was felt by me from the time I checked in Dallas to Bangalore and back.I will travel again by Qatar airways only. Please buy the air India inc ."
Khuyết điểm: "Nothing"
Ưu: "This flight failed its purpose of getting me there on time. The delay was not due to inclement weather. Paid more than other airlines charged to get a quick flight but ended taking longer than other flights."
Khuyết điểm: "The flight left JFK almost an hour late so I missed my connecting flight to Kolkata. Was supposed to arrive Saturday morning for my Father’s funeral but would not make it on time now. A wasted and very disappointing trip! I bought a ticket which would get me there quickest but instead had an extra 8 or 9 hours with an extra stop in Mumbai and layover of 5hrs!"
Ưu: "B777 Dreamliner is dreamy. Lots of overhead luggage space. Decent leg room (could always be more). Great individual entertainment screen for long transcontinental flights. Flight staff was a mixed international crew, very friendly, unpretentious, polite and just nice compared to other airlines. The planes they use seem very new. Would definitely recommend Qatar Air over Aeroflot any day."
Khuyết điểm: "Food was decent for airline food but nothing to rave about and as with most airlines uses too much plastic packaging. Although I was pleased that some of the flights used metal flatware, but still too much waste in the industry in my opinion. Also, the headphone jack was not compatible with my headphones. The type used on the 777 is the dual pronged one. I did not have an adapter so had to use the crappy headphones that are provided."
Ưu: "Movies collections, friendly staffs"
Khuyết điểm: "Flight delay by 4 hours!!"
Ưu: "Thanks for good service"
Khuyết điểm: "Everything was good service food entertainment"
Ưu: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"
Ưu: "The foods on the plane and the time as they said it happened I mean no delay."
Khuyết điểm: "The most thing the foods were hot and fresh."
Khuyết điểm: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"
Ưu: "Crew were friendly"
Khuyết điểm: "The flight was cancelled had to wait over a day for another flight, communication was poor,"
Ưu: "Good legroom, friendly crew."
Ưu: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Khuyết điểm: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."
Ưu: "The business cabin and the customer service was superb."
Khuyết điểm: "The food"
Ưu: "Friendly crew, good entertainment options"
Khuyết điểm: "Nearly empty flight and twice got assigned seat in very front with screaming child. Going had to move to nonreclining seat after 1st 12 hour flight. Assigned last seat in plane going even though short layover - had to run after 12 hours on plane since got last bus to terminal and waited, waited, waited for final passengers, not fun. Way back flight changed and no accomodation made (a lounge, room, anything) for 7.5 hour layover "you'll just have to hang in there" in middle of night even though others on my tour with same issue in dubai got a room included. With added stress of going through qatar which i booked because of longer layover so wouldnt miss connection just before political decree announced, i will do anything to avoid qatar again despite the very friendly crew. And having to wrap my camera equipment to check it, get extra insurance, such a pain."
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Ưu: "It is an average economy flight. Crew was very attentive and helpful. Service was excellent."
Khuyết điểm: "Not much to say for an economy flight. Comfort is always compromised regardless of airline. It gets worse as the flight is longer."
Khuyết điểm: "Food"
Ưu: "The airplane was spacious."
Khuyết điểm: "The omelette was too tough."
Ưu: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."
Ưu: "The crew on the flight was excellent. They'll bring you pretty much anything reasonable you ask for. In flight entertainment options were many. I don't eat a lot of airline food, but the meals exceeded my expectations."
Khuyết điểm: "I am quite tall (6'5"/1.92m), the in flight comfort was brutal. It'll take my knees a week or two to forget the constant jamming from the seat in front of me. Otherwise, on boarding was well organized, but very slow. Sound quality on provided headphones was very poor."
Khuyết điểm: "Because of poor connection, arrived for flight 15 min. before departure. Gate agent wouldn't allow us to board and wouldn't help us rebook. Offered no help."
Ưu: "Alinda, the stewardess."
Khuyết điểm: "Too long journey."
Khuyết điểm: "Non"
Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."
Ưu: "The entertainment and food was great. The service as well. They are very attentive to any request."
Khuyết điểm: "The seats feel like a prison at times. It's a pain to ask to go to the bathroom."
Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Ưu: "Excellent airline. Great experience. Easy. Professional. Efficient."
Dubai airport was a chaos. There were not enough wheel chairs for elderly folks to transfer from one terminal to other. Poor mismanagement. They should have provided golf cart services instead of making them walk the entire terminal. Other than that everything was good.
Khuyết điểm: "An airline not only with the best service but the best looking flight attendants. They genuinely smile"
Ưu: "Everything! Emirates is the best airline in all categories in my opinion."
Khuyết điểm: "Nothing!"
Ưu: "Comfortable abd lovely"
Khuyết điểm: "Internet was not available in the next flight"
Ưu: "Flight duration, lay over and timings were convenient for us."
Khuyết điểm: "Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite"
Ưu: "generally good overall for a 14 hour long flight"
Khuyết điểm: "legroom could always be better for me......but this was similar to most other airlines"
Ưu: "No hotel room for long trip"
Khuyết điểm: "My flight went well as there was no delay and no issues during the very long flight from Nairobi to Washington DC via Dubai."
Ưu: "Nothing after being ripped off with false misleading baggage policies."
Khuyết điểm: "WTH matters now. I will not fly this airline again. As well as advise"
Ưu: "Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight"
Khuyết điểm: "letting people know that flight will be delayed ahead of time"
Ưu: "I had a trouble because of crazy guy who sat behind of my seat. But crews didn't try to solve that problem actively. So, I will complaint about the attitudes of crews tomorrow morning."
Khuyết điểm: "Crews attitude for the problems because of crazy guy of the flight. That was very passive responce. I was very embarrassed and frustrated. Why didn't the crews control and solve that kinds of problem? I don't understand. The crazy guy hits my seat about 4 to 5 times strongly."
Ưu: "Legroom and seats Entertainment"
Khuyết điểm: "Slow service Sparing on refreshments"
Ưu: "I always love traveli ng eith Emirates. Great service. They are punctual. Good entertainment system. Comfortable flights and service overall."
Khuyết điểm: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."
Ưu: "Emirates crew knows how to manage the kids well and they have the right menu for kids, right entertainment"
Khuyết điểm: "everything was mostly fine"
Khuyết điểm: "when i asked for lunch they said it will be served in 20mins and i got it after 50 mins i was very hungry"
Khuyết điểm: "The Hyderabad emirates ground staff was very rude and incompetent to perform the job. The airline staff was was not so friendly either"
Ưu: "My flight left on time and from the moment I was greeted upon entering the A380 Airbus, I knew I was in for something very special. As prepared for departure, blankets and pillows were distributed amongst the passengers. Once in flight, dinner and in the morning, breakfast. And, throughout the night, the flight attendants attended to passenger requests for beverages and snacks. The plane was clean and, maybe I need to compliment my fellow passengers also, for the washrooms were clean and well maintained. We arrived on time and the trip seemed rather short with the entertainment of movies, news and inflight updates. Thanks again Emerates...you have brought back flying to it's original objective to give service and a safe means of travel. See you soon. Philip Dorn"
Ưu: "Entertainment - excellent"
Khuyết điểm: "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."
Khuyết điểm: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("
Ưu: "The journey ending"
Khuyết điểm: "The length of travel!"
Ưu: "Flight schedule is perfect for a family."
Khuyết điểm: "Crews are not responsive to my call during the flight."
Khuyết điểm: "Flight from Chennai was delayed. So had a mad rush to catch the connecting flight to Seattle"
Ưu: "Nice travel from Dallas to Dubai and I am happy."
Ưu: "service cleanliness of washrooms Food seating availability"
Khuyết điểm: "Food was not very good. Lightly tested. The crew never came beside serving food"
Ưu: "Start scurty things with people who has short time to the next flight"
Ưu: "Overall, Emirates is an incredible flying experience, we just got unlucky on this turn. The food is quite incredible, the entertainment bar-none the best and the amenities makes you feel like you're in business class."
Khuyết điểm: "The flight had an overall 3 hour delay and they completely lost our luggage upon returning from Europe and to a wedding. That's worst case scenario."
Ưu: "Nicely appointed aircraft. Crew not quite as friendly and professional as on first flight. Snack meal could have been a little more substantial."
Khuyết điểm: "The boarding process was disorganized and confusing. Projecting boarding section letters on screen monitor might be clearer."
Ưu: "Compared to the cattle car feeling of many airlines today, Emirates feels like gracious luxury and hospitality, and that's for economy class. I will try to fly with them as much as I can. First rate experience. Very good ticket price and a convenient non-stop route- unlike some low fares that want to add hours and hours to your travel by routing you through the home country of the airline. Great entertainment choices. Some TV functionality issues for a seatmate, but he was able to change seats. cabin crew was multinational, multilingual, and warm and professional. It reminded me of the way air travel used to be."
Khuyết điểm: "Only problem was lots of children running around, screaming, and generally causing commotion. Some Parents did not attempt to calm their children. Might be worth seating families with young children together so they don't disturb older travelers to"
Ưu: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Khuyết điểm: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."
Khuyết điểm: "Food while trip to India was good But food while trip back to sfo was very bad"
Khuyết điểm: "Usually I have enjoyed the food but the food on the return flight was not palatable."
Ưu: "The in flight entertainment and food was enjoyable. Overall service of the crew was excellent."
Khuyết điểm: "The flight was delayed ~10 minutes boarding and I would have appreciated announcements to update the passengers with what was going on / the status of the flight."
Ưu: "Flight was clean that's pretty much it."
Khuyết điểm: "Medicore service tryed almost all major airlines this was the worst service."
Ưu: "Fantastic service all around"
Khuyết điểm: "Seat could have a more comfortable bottom and IFE was a bit dated"
Ưu: "Overall experience was good"
Khuyết điểm: "Up grade with new movies. When I was booking the flight I choose my seats. But they at the airport they change the seating and separate the family."
Ưu: "Overall the service and food was nice."
Khuyết điểm: "I was not able to recline my seat, so did my daughter. This happened for the first time with Emirates. It was a 16 hrs flight and gave me back ache since the passenger in front kept his seat reclined all the time. it gave me less leg room as well."
Khuyết điểm: "Small seat and leg room. I'm taller."
Ưu: "Overall fully satisfied with a safe journey package"
Khuyết điểm: "Slow cleanup after food service."
Ưu: "SERVICE!!!! EXCELLENT!!"
Ưu: "The extra seating space - made the long journey A bit more bearable and relaxing."
Khuyết điểm: "Nothing"
The plane is crowded, the cooling is bad and the food is little
The flight didn’t even happen.
Ưu: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Khuyết điểm: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Khuyết điểm: "Vegetarian food. 30% of people are vegetarian"
Khuyết điểm: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."
Ưu: "Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights"
Khuyết điểm: "It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!"
Ưu: "Boarding was efficient."
Khuyết điểm: "Seats in economy were extremely small, and incredibly close. Possibly the most uncomfortable I've been in economy. Food was a baby's portion, which was really surprising. Pakistan might not be a prime destination, but it does not deserve second rate service."
Khuyết điểm: "Crew could have been more friendly."
Khuyết điểm: "Food"
Khuyết điểm: "everything"
Ưu: "Perfect was everything"
Khuyết điểm: "Prices was high"
Ưu: "Food excellent,crew are friendly, polite."
Khuyết điểm: "Nothing"
Khuyết điểm: "It was an excelent flight. The cabin crew was very nice and the servise was excellent. The food was very delicious and it was Turkish food. The flight wasn't boring and we even didn't notice how time passed and we landed in Istanbul. We didn't need to wait for our luggage. Thank you very much."
Khuyết điểm: "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience"
Khuyết điểm: "2 hours delay for no good reason."
Ưu: "Old fashion service very attentive crew and plane very clean and comfortable"
Khuyết điểm: "Very odd in boarding as business class seemed we should have been 1st"
Khuyết điểm: "R7xzZZ"
Ưu: "I loved everything, the ticket purchase, the check in, the free first bag, the cabin crew, the amazing food and eating with non plastic forks and spoons."
Khuyết điểm: "The plane was a little too cold.i noticed that 90% of the people on the plane had covered themselves in blankets."
Khuyết điểm: "Boarding crew were rude and unhelpful. They didn't check IDs which became evident when a passenger complained his passport was missing and the plane had to return to the gate so he could go back into the airport to find his passport. Had it been checked before getting on the plane we could have spared everyone the hour delay. really this was is the worst service ever. Avoid."
Khuyết điểm: "flight sells man were horrible. they were not helpful nor caring, and didnt help me with my problem."
Khuyết điểm: "had to go 6 times through securety check, had to get out of the airport, and then a bus had to take all the passangers to another terminal. it seemed as the airport staff was not aware that there is a connection flight."
Ưu: "The crew and the food were great."
Khuyết điểm: "There was a dispute about a seat assignment and the flight attendant stated that she did NOT have the authority to decide the outcome. One passenger was in another passengers seat and refused to leave because it was next to a relatives seat."
Ưu: "(see above)"
Khuyết điểm: "(see above)"
Ưu: "Great Service. Polite staff and very impressive service, snacks, food and courtesy."
Ưu: "la comida y el serivico del personal arriba del avion"
Khuyết điểm: "No me gusto la espera en algunos boarding de los aeropuertos"
Ưu: "Boarding was easy"
Khuyết điểm: "Food, service and very mean crew. Upon landing in Istanbul no guidance is provided about your next flight and nobody helps. Very crowded and small airport."
Khuyết điểm: "Departure is 4 hours late. Missed connecting flight at Istanbul. Asked us to pay for Visa to stay in hotel. Did not have money. Also forgot to take Credit card from USA. As per the rule Airlines has to pay for Visa. They never paid. Asked us to pay. Totally harassment. Never book Turkish Airlines in my remaining whole life. Also will this incident to all my friends after going back to USA. Very very bad experience. Sat down 24 hours at Airport without food and sleep. Mostly will file a case against Airlines."
Ưu: "Good food, very polite and attentive staff."
Khuyết điểm: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."
Ưu: "My first flight with a different airline."
Khuyết điểm: "A very rude ticket sales woman in Turkish Airline Kiosk, wandering an airport for two hours due to untrained staff and Turkish Airlune "help desk", being cheated out of $400, and finding my baggage smashed up."
Ưu: "Service was nice, crew was very respectful and the gift were well within accomidation"
Khuyết điểm: "Leaving the aircraft by stairs to the runway"
Ưu: "Comfortable seat Good food Great entertainment options USB to charge phone at the seat"
Khuyết điểm: "Late boarding Late arrival"
Ưu: "The food was good and the entertainment selection was good."
Khuyết điểm: "I landed in Istanbul for a 19 hour layover. I previously made arrangements to stay at an Airbnb nearby. I was made aware that a Visa is required while attempting to go through passport control. I had to leave the line I spent 30 minutes waiting in to go get a Visa for 25 Euros. I was never informed of this requirement by Kayak or Turkish Air. It was a very frustrating experience and an added expense for which I expect to be reimbursed."
Ưu: "Entertainment and boarding was excellent."
Khuyết điểm: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"
Ưu: "Good food. Great service."
Khuyết điểm: "Small leg room. Display of entertainment system was poor quality."
Ưu: "Timing, schedule is well arranged. Staffs are helpful"
Khuyết điểm: "Every time, the breakfast are omelette??? Its taste was terrible. I flew a two-way flight and got 4 omelettes. And once it messed my stomach."
Ưu: "The food was amazing."
Khuyết điểm: "The inflight entertainment didn't work on one of my flights."
Ưu: "Food is always great on Turkish airlines. Entertainment was also great."
Khuyết điểm: "My flight experience was ruined because TK02 flight was significantly delayed to Istanbul and therefore 25 oassengers did not make it to their flights. The way crew handled this was terrible, they did not care at all! We ended up all waiting for 9 hour at Ataturk Airport."
Khuyết điểm: "First we did not Flight from Cairo to Istanbul because the trouble happened in Turkey I blame to KAYAK because they didn't followed up the situation and did not gave us any information also till now did not know if we flight or no that not good we tried to call the agent many time and they told us all thing is ok no change but when we review with Turkish airline the change the day and reserved in another AIRLINE Company Second : we had a one luggage was damaged from USA to CAIRO we did a report # CAI TK 56650 IN CAIRO AIRPORT but nothing happened and no one call us until now ,Please check and let us know what we can do Ehab Sargyous 409-719-2196"
Khuyết điểm: "The aircraft wasn't properly cleaned prior. The seat pocket was filled with garbage."
Khuyết điểm: "I don't why the take-off and landing are late. The boarding started late! the plane stayed on the ground for minutes doing nothing! and in the end the plane arrived half an hour late!"
Ưu: "Excellent service. Very good food. No comparison to any US airline. Internet over the entire Atlantic."
Khuyết điểm: "In flight Internet interface is still a little bit clumsy to set up. Took me a little bit to get online. Once this is fixed, I would have a hard time to complain about anything."
Khuyết điểm: "There is no free Wi Fi on Ataturk airport. They claim 2 hours, but it doesn't support Croatian 385 country access nr."
Ưu: "Was lucky to be upgraded to Business and enjoyed the premium service and convenience . Being upgraded from time to time is the reward for loyalty and I appreciate the recognition"
Ưu: "the food was amazing and the people super nice! it was my first time using Turkish airlines and i loved it!"
Ưu: "The flight was one of the best I ever took, the crew was friendly and very helpful, the food was great, the seat comfort was ok and the entertainment was amazing. I'm going to use to go to Italy next time. Thank you"
Khuyết điểm: "On the way to Italy the seats were a lil too small and tight."
Ưu: "The food. The entertainment."
Khuyết điểm: "Needs better seats! More room for long flights!"
Ưu: "Great food, awesome service, great movies, and lots of space. I wish airlines in the States were this good. Nothing else compares."