Hotel Arbes

Well, my family stayed at Arbes, but I visited them a few times and they seemed to have enjoyed their experience there. I think this was a pretty good value for money, especially because of the location which is located near Andel in Prague 5, pretty close to the metro, shopping center, and the beautiful district of Mala Strana... The different ladies at the reception were always very friendly and helpful, which I thought made my family stay better.

I wasn't going to write anything negative about the hotel, but after my family stay, I received an email from the hotel staff, asking me if they could charge my credit card because of a wine bottle that was consumed from the mini bar. My mom and brother don't drink wine, and I knew that they would never had taken anything from the mini bar, especially since I was inviting them! But I checked with them just to be sure and fair to the hotel, and it appeared they indeed didn't consume anything from the mini bar, and the hotel made a mistake. I don't know what to think of this...it made us probably look as trying to cheat the hotel, when we honestly didn't consume anything. It was probably someone else who took the bottle prior to our stay, and the staff didn't account for it at the right time. But I never got any replies back from the hotel, so will never know what really happened... At least my card wasn't charged for the expense, but it kind of left a bitter taste after their nice experience, and I don't think I'll send my family there again next time they'll come to visit me in Prague...too bad.