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Tuyệt hảothg 3 202010,0
Everything! See above.
Everything was perfect! Starting with the staff: attentive, helpful, courteous... they are invaluable to the high standards of the Santa Fe hotel. This is our fourth stay and the high standards are unchanged. The restaurant has a menu that is surprising for its diverse choices, including vegetarian and vegan. The architecture and foliage compliment each other very well. A Mexican classic!
Tốtthg 3 20208,0
The location was great ! The hotel had a great feel and charm. The food was great always! The pools lovely and clean ! Staff friendly!
The hotel could have a few more people who speak English. Tried to book a tour but lady who sat out fron had absolutely no English so we booked down town where several places spoke a little English. Check out was a nightmare as we went 5 times to settle bill. We are canadian and there was a lot of confusion. In room it says to settle Bill a day early. We did then they thought we were leaving a day early. We booked on bookings.com and it came up US funds which doesn’t help us. Then they charged us again for food bill we had payed. Then they said we were settled but owed more money still not sure what for. The Canadian dollars to pesos went up but was charged from when we booked not when we left. An American there booked out same time and they changed her hotel stay bill to a discounted rated starting March 2. We got no discount ? Americans get much better rate than us as there dollar is stronger. Then when shuttle arrived one of the front desk women ran out to get our key we were about to return to tell us we owed another 300 + pesos for something ??? I said know then reacted it was a mistake. Everyone was nice but the checkout process was crazy. I feel when we checked out we should have paid in pesos that rate that day not when we booked. The pool girl added a tip in writing on our bill and we paid it but questioned why she added herself to cashier in restaurant. Asked others there at pool and they never had it happen. Also people saving there pool lounges all day and not coming back for hours with a towel and book. Other people who arrived thought it rude. If you are going for lunch fine but hours that is rude. Some people who had been coming for years said it was totally acceptable. I feel when the hotel is packed and not enough chairs and lounges this is sooooo wrong.
Tốtthg 3 20208,0
Central, lovely pool, good size room
Tốtthg 3 20207,0
Strong WIFI in our room and around the hotel grounds. Loved the fact we had a great breeze at our room. Great view from the pool deck. Pool clean and great. Plenty of showers to get off beach sand. It was great that we could not hear the Clubs nearby even though we had our windows open for the breeze.
Would have liked the option of a small fridge and coffee maker in room for our cold/hot drinks when we want them even if it would include an additional charge. Pool hours, ideally we like to jump in by 8:30am at the latest. Safe works with a hotel key but would prefer to set our own combination. We had ZERO safety concerns but just gives more comfort.
Tốtthg 6 20197,5
Location, Pool and near Zicatella Beach. Have many restaurants no more than 200 meters far
Rooms. Maybe they need a little of refurnish. Shower in the bathroom was broken
Tọa lạc ở Puerto Escondido, Hotel Santa Fe trên bãi biển, cách Bãi biển Zicatela và Bãi biển Puerto Angelito 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
8,8 Tuyệt hảo
dựa trên 300 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Những thắng cảnh phổ biến nhất
- Zicatela Beach 0,8 km
- Puerto Angelito Beach 1,6 km
- Carrizalillo Beach 2,1 km
- Bacocho Beach 3,5 km
- Playa Roca Blanca 32,3 km
- Chacahua Lagoon National Park 64,7 km