Garden Stone

The hostel was located 10 minutes walk from the bus station.

Upon arrival, we were shown to our room - no one offered to help with our heavy bags. Our room stank and was really overbearing as soon as you entered. The bed sheets were dirty from previous guests (blood and brown stains) and very moist (not just from the humidity). There were three of us, but they only provided two towels. We asked for clean sheets and new towels and had to make the beds ourselves. The bathroom was filthy - the sink was stained and the toilet had obviously not been cleaned and did not flush properly. The room was really cold and no heating was provided - apart from thick, smelly, old blankets. The room was dark and although it was advertised that there were plug sockets, there was only one - and we stayed in a room for 4 people. Every shower experience was a nightmare, the water was no more than a trickle and tepid at best. The kitchen area was outside with multiple stray cats. It was really unclean and the fridge froze all of our food. The kitchen bins were not emptied for the entirity of our stay (5 days). To top this all off, during our last night and morning, we were disturbed multiple times by different staff. First, someone walked into our room then exited leaving the door wide open. Second, we were awoken by knocking and only laughter when we responded. This was truthfully disturbing because we were three young women alone and we felt really unsafe. During our stay, after two of us drank water from the tap in the room, we fell gravely ill with poisoning - with no warning from the staff. The poisioning was really quite serious, the worst we've ever experienced in all of our travels - leading us to question how sanitary their water pipes were. Finally, after checking out and looking at our booking reservation, we realised that breakfast was included - this was never mentioned or obviously available anywhere. Overall, it was completely disgusting and we will never forget this horrific experience.