Khách sạn gần sân bay Sân bay Punta Cana

Ưu: Service is impeccable. This is a truly unique property. Secluded, private and set up perfectly. I never come back to same place on vacation in general....this is my third time with no regrets.

Khuyết điểm: Meals are expensive and high taxes.

Ưu: Impecable rooms, service and staff. The Ecologic Reserve is a must, and it’s included with the reservation. Great food and relaxed environment is worth the trip

Ưu: The staff was incredibly friendly and the VIP service through customs was the best thing ever. We were on the beach 15 minutes after de-boarding the plane. The villas are gorgeous and little details throughout the property like the orchids everywhere are such nice extras. Having access to a golf cart and bikes was key! We loved exploring the entire property, especially the Ojos Indigenas ecological reserve. The sunrises are gorgeous every morning and my husband loved all the great golf nearby!

Khuyết điểm: The food is not five star food but it's still pretty good. Also, the beaches are great but the white cages out in the ocean to keep the seaweed out do ruin the vista just slightly. But much better than having seaweed on the beach!

Ưu: Everything was perfect, the rooms are large and airy, breakfast is good, golf carts are great! The restaurants The grill and La Yola are excellent!

Khuyết điểm: For the beach you need water slippers or a walk 100 meters to the left. If there is a strong wind on the street, then the shutters rumble very loudly, this is romance, but it prevents you from sleeping!

Ưu: We loved everything; excellent service, beautiful rooms, yummy food, amazing golf courses all around. We will definitely return. Thank you Tortuga bay for everything.

Ưu: Everything was perfect and above expectations: - the bedroom was huge, 2 bathrooms, a big terrace, a small kitchen, always clean - the quality of service is amazing! I’ve never seen that anywhere else: from the VIP arrival, to the beach, the restaurant, housekeeping, the driver, your private villa manager. - the hotel doesn’t have a lot of rooms, you feel really relaxed, you’re almost alone on the beach or at the pool. It’s exactly what we were looking for.

Khuyết điểm: - they’re doing all they can to remove the sargassum seaweed. You still have some, but it’s way way better compared to other resorts in Punta cana or in the Caribbean. There’s no problem to swim in the sea.

Ưu: That is in cap cana

Khuyết điểm: Everything else! Terrible service, terrible food. Our room that was a junior suite with pool was so old and out of date. The door didn’t close, the bed broke, the sofa was so dirty. No light on the shower. It was a horrible experience and I will send this in all the media network possible because is not a 5 star hotel.

Ưu: Love the staff! Specially Santo the chef!! Excellent food. Scarlett the best housekeeper . She is excellent . All the waiter & bar attended Magnificient .

Ưu: Loved the small intimate size of the resort. The staff is top notch and bent over backwards to please. Has an European feel and the food was good. Fusion restaurant experience was over the top.

Khuyết điểm: Wifi in lobby was spotty, not much to do at night. I felt pressured to tip. No real beach but lots of pools. We paid for ocean view and only saw a tiny peek of one. I would return and recommend it to everyone.

Khuyết điểm: Temperature of the pools!! Too cold for December.

Ưu: Most of the staff was great, particularly bar staff including Martin at the Love Bar. The room was nice and accurately reflected "ocean view." The pools were quite pleasant including the main pool with swim up bar.

Khuyết điểm: Food was very mediocre. More entertainment is needed as well if to compete with resorts in the other islands and even US resorts. They should have more air conditioning in their bars, lobby, typically sweat in these area from lack of it. Even in the restaurants the temperature could have been cooler.

Ưu: The room, the bed, the food, the weather, the beach. It's a place for relaxation. It's peacfull. Don't look for "vegas fun" here.

Khuyết điểm: Cocktails cood be better, also the music and the parties are outdated. And they shouldn't alow fake woodcrafters from outside trying to sell wooden statuets 5x the price you pay at the local souvenir shop.

Ưu: The facilities in general were amazing - good pools, gym, spacious and clean rooms. Beach was pretty good. We did the bike tour, which is 1-hour long and I highly recommend it. The staff was nice and kind (special thanks to Brillis, Edward, Fido, Sexy Monkey, Sexy Belly, Chocolate, Moises and the Fusion team: Johandri, Vicente, Leonely, Alejandra, Antonia, Carlo, Annery, Johan).

Khuyết điểm: The food and drinks were ok, which is expected for an all-inclusive hotel. The buffet option for lunch and breakfast was pretty good, but the restaurants for dinner were ok. Also, even though we were able to get good chairs on the beach, the fact that people would "reserve" the good chairs early in the morning when they weren't even there was annoying.

Ưu: Everything outside the room. the food, the atmosphere, the entertainment and staff was absolutely excellent!

Khuyết điểm: Lack of quality control in the room. no coffee maker, lack of water pressure in bath tub, multiple failures with housekeeping (not leaving towels, not coming at all, taking my robes and not returning them), and room service was spotty with incorrect orders.

Ưu: Beautiful, romantic

Khuyết điểm: electrical didn't work in our room in many outlets

Ưu: Great location, perfect to get away and not be bothered by crowds. The property is just big enough and everything is easily accessible. Everything is well run and organized. The food we found to be excellent. Find Carlos at the Castle bar for the best drinks on the property.

Khuyết điểm: The only issue we had was our A/C slowly dying throughout the course of the week. Someone came to "fix" it, but it wasn't really fixed. This made the last night there some what uncomfortable, but we were on our way out, so didn't really make a big deal of it.

Ưu: Customer service was amazing, staff is very friendly and polite.

Khuyết điểm: No enough activities during the night.

Ưu: The place is very secluded and is not currently near other resorts so it was very private and relaxing. The staff there is amazing! Everyone is so nice and eager to assist you in any way. I do recommend that you take plenty of Tip Money (apparently cash is preferred because that is the only sure way you'll know they got the tip. No guarantee by just adding charging it to the Room). You will definitely appreciate the amazing service. It was also Seaweed, and every day they cleared the shore of seaweed and would haul it away so that guests could enjoy the beach. This was a 5-Star relaxing Stay... Loved It!

Khuyết điểm: I didn't like that Wi-Fi was not included with, but at least there is an option.

Ưu: All the servers were very attentive and friendly. The views were breathtaking! The swim up suite was AMAZING! It was relaxing, and not overcrowded like some of the other resorts.

Khuyết điểm: I would have appreciated more food items to select from.

Ưu: I can’t not specify what I like the most, good location, very clean, excellent staff( specially the butler Byron and the chef Rodrigo), good food, good drinks. I love it, I can’t wait to be back.

Khuyết điểm: Awful. Please don't stay here.

Ưu: The staff were amazing Butler Bayron and Chef Ramon were the best always attentive. Yes you get your own personal butler

Khuyết điểm: The nightclubs and main beaches are in Bavaro 30 minutes away.

Ưu: The place is very well located, the hotel is not huge but big enough to satisfy a short stay. Different than many resorts, this one give the chance to have a nice walk around the hotel enjoy other restaurants located at the other facilities

Khuyết điểm: honestly, no too much to suggest, I think the food variety must be better, however to me it was ok

Ưu: the hotel was really a good experience

Khuyết điểm: Kayak hiding fees and then outsourcing a 20 dollar fee without prior información. Then delay in pass on payment information to the hotel. I would strongly suggest Westin hotel to exclude kayak from their agreement.

Ưu: Everything

Khuyết điểm: The food

Ưu: The staff at the pools bars and inside bar are amazing! The hotel is quiet and grounds are breathtaking. It is a 1 min walk to the pool and a 2 min walk to the private beach. Will go back again and again.

Khuyết điểm: The food at all the restaurants could be better. Ended up eating dinner in the village the last 4 nights.

Ưu: Great little gym, semi-private beach is a little pocket of visual heaven, recycling and paper straws, room cleaning, pool/beach chairs, some of the restaurant staff are excellent, landscaping, access to kite surfing, free internet is rock solid, accommodated our service animal without issues, towel quality.

Khuyết điểm: Rapey prices = very poor value for the region. Seemingly few benefits for Bonvoy Gold members, except for maybe a slight room upgrade(?). Swimming pool is cold. Ocean currents make for uncomfortable ocean swimming and no snorkeling. Front desk staff feel exasperated and unhelpful (refused requests: charging cable, help with a shirt stain). Room bathrooms are awkwardly designed and mattress needs rotating. Ridiculous charges included: $70 extra for buffet breakfast for 2 people, $40 for taxi to a resort 15 min away; meal plans are exorbitant for a $350 room rate. Wouldn’t come back without a 50% cut in all these prices.

Ưu: Beautiful sunrises and sunsets viewed from the balcony. Large swimming pool with a large Jacuzzi..Beachfront - beautiful white sand silk and smooth. Delicious food .Extremely friendly staff.There is a free shuttle bus from the hotel to some attractions, the village and some restaurants. Live music at the bar in the evening.The room was fabulous- large bathroom- large walk in closet . Beautiful views.It was amazing!!!

Khuyết điểm: Nothing really.

Ưu: Location

Ưu: Staff

Khuyết điểm: Food

Ưu: Really good and clean hotel overall.

Khuyết điểm: They want to charge you extra for just about everything.

Ưu: Fabulous location Beautiful beach and po The food was delicious And the best white sangria I ever had!!!!

Ưu: The pool, proximity to the ocean, staff service was impeccable. Very focused on customer service.

Khuyết điểm: The bugs at nighttime

Ưu: It has what you expect from an Hotel near the Airport. Clean, new, close to the airport, good price. Very friendly service

Ưu: The staff at the front desk were exceptional. I checked in early and left my bags until the time for check in was right. I asked for a wakeup call for the next morning, they offered at boxed breakfast since we were leaving at 5 am for our flight. They had the shuttle waiting for us at 5 am. The ability to go to the Sheraton compound on the beach is an excellent value, beautiful beach and excellent restaurant and very affordable. The pools were stunning and completely empty. The night time is well lit and well laid out.

Ưu: Bed super confortable

Ưu: Location

Khuyết điểm: Clean beds

Ưu: It was very nice and the staff were extremely nice and helpful!! Would definitely recommend!

Khuyết điểm: N/A

Ưu: The gym was in good condition. Staff was friendly.

Khuyết điểm: I would've prefer to have a room with bathtub instead of shower.

Ưu: Proximity to airport is excellent, bed was comfortable, room was mostly clean.

Khuyết điểm: Air conditioner shrieked constantly, extremely loud and impossible to sleep while functioning. Wrong number wake up call at 7 am after getting in very late was annoying. Specifically used this hotel as a sleep bridge between late flight and resort arrival. Sleep was hard to come by.

Ưu: The food and the service were excellent.

Khuyết điểm: Sound from the hallways and other rooms was very loud from within our room. There were employees going through service doors in the middle of the night waking me up.

Ưu: Friendly staff. Good service

Khuyết điểm: N/A

Ưu: good value and suited our purposes perfectly

Ưu: The staff were amazing they bent over backwards to make our stay spectacular. I cant wait until our trip next year.

Khuyết điểm: No everything was perfect

Ưu: The property was beautifully landscaped. Our room with the private pool was amazing!!! I can’t compliment the staff enough. Every single employee was kind, gracious and genuine. Thank you to all for making our vacation a memorable one. Lifetime of memories made ❤️

Ưu: 1. We liked that the staff were polite and helpful. 2. The number of restaurants available to choose from. 3. Big property nice for walks 4. There was a clinic in the property - Dr. greatly helped me get the right medications from the city

Khuyết điểm: 1. The beach was disappointing - expected a nicer set up by the beach and cleaner beach. 2. The service was VERY slow - especially house keeping. 3. The quality of food in some restaurant was average - expected better 4. Vibe not so live - mostly old couples

Ưu: This was my second trip this year and had a good time. It is a pleasant resort close to the beach with nice pools. Food and drinks are good and the staff is always pleasant. The "privileged" rooms are comfortable and well maintained. I don't know about the lower class of rooms.

Khuyết điểm: My first visit was flawless but this time there was a major problem. The A/C failed in our room for 2 days of our visit. It became miserably damp due to the condensation of humidity. The bed was wet. Management never informed us about the problems and left us guessing.

Ưu: Beautiful place, beautiful ppl and good food!!!

Khuyết điểm: I loved everything

Ưu: The resort looked nice

Khuyết điểm: We were there for our honeymoon, and those are the reason I won’t recommend this place: 1. We had money in the room SAFE, we noticed that 400€ was missing from our passport case, and we noticed that after we checked out already. We called the hotel and a girl name Jennifer, that was very unpleasant, told us to send email so they could have an “investigation”.. we sent the email, got no response from anyone at the hotel and they’ve treated us like we were intruders or something. Unsafe hotel, terrible experience! 2. The room maintenance is poor. No hot water in the shower (almost for the entire day). There is no electricity input next to the beds, the jacuzzi was leaking and dirty most time. In addition, the balcony had so many ants on the floor, on the wells, basically everywhere! 3. The hotel restaurant are varied, but the food isn’t great and in most restaurants, you have to wait forever to get the food (we waited 30 minutes for starters) 4. The salesmen of the attractions inside the hotel, are very annoying. Every time we walked by the reception, went to eat, went to the beach- thay caught us and tried to sell us something. It’s very irritating. Bottom line, if you want to come to Punta Cana, I strongly suggest to pick any other hotel!

Ưu: Room was a nice size and food was good. Pool near the beach was nice and the beach was fantastic.

Khuyết điểm: Although the room was large it did have a musty smell which could have come from the air conditioning and water in shower puddled at the opposite end from the drain.

Ưu: Nothing.

Khuyết điểm: This hotel is completely unorganized. Restaurants were not open when advertised. Our room was not ready for check in, so they tried to trick us into downgrading. Instead we had to wait 5 hours for our suite to be ready. The AC horrible. Service, bad!

Ưu: The ambience, the quality and choice of food, the staff, the beautiful gardens and low level accommodation.

Khuyết điểm: Seriously, there's nothing not to like! The weather was iffy, the aircon went on the blink for a couple of days, and the mosquitoes were a bit of a pain.... but nothing is ever 100% perfect, and if you expect such you'll surely be disappointed!

Ưu: The staff were hit and miss with service and sorting issue, sometimes too laid back. The food in some restaurants was good. The atmosphere at the main pool and activities were good

Khuyết điểm: The rooms are tired and need refurb along with a good deep clean. The beach was terrible as seaweed prevented swimming, something that looked like a continuous problem. Some restaurants had terrible service which would be better helped with supervisors directing staff. The all inclusive drinks were terrible and no snacks available

Ưu: Unforgettable - that's the first thing that comes to mind. Everything was perfect and we enjoyed literally every minute of our stay. Highly recommended and we will definitely return there ♥️

Khuyết điểm: Absolutely nothing - it was all perfect!

Ưu: Warm welcoming, everybody is smiling. Good activities

Khuyết điểm: The sea is not clean

Ưu: Nice complex although huge (2000 customers) with as much as employees (1850) ; great service overall; beautiful garden ;beach and pool area ; our room was close to the pool and nicely renovated ; cleaning great .... I was alone with my 2 kids teenagers during holidays no french teenagers mostly families with small kids from USA or lat Americas and some English come to enjoy the all inclusive programm; best is the breakfast lunch restaurant by the pool if you wish to have some tranquility ( if possible ) ; great crepe bar all day on beach and also good massage team ....overall good stay for price/ quality but too big complex and not enough French unless if you are part of Lokea agency ...nice activities offer by team of Catalonia around pool ; did not see any night shows and atmosphere at main bar too quiet ; no ambiance; no teenagers clubs or kids clubs just some rooms with lcd baby foot and ping pong but no team dedicated to children or teenagers at all ...and better to get up early if you wish to get sun umbrella with sun beds around pool (7h30am) no more sun umbrellas which are way not enough ....

Khuyết điểm: Cleaning of the rooms could have been a bit better. Room floor was a bit dirty, though I asked if they could clean it. But they didn’t.

Ưu: Loved the staff, they were all so friendly. The variety of food was very good too. We loved the cleanliness of the beach, we were in the "Privaleged" area, but I feel if we didnt go with the honeymoon suite it may have been a different story.

Khuyết điểm: Cleanliness of the room was disappointing, and they never cleaned at the same time. One of the buffet places was terrible, there was always bugs flying around the food. We had a leak in our ceiling at midnight one night, and ended up having about 50 gallons of water that had to be let out in our bathroom so we had to move everything out & we didnt get compensated for any of that. It was frustrating.

Ưu: Very nice garden. Good selection of meals. Bar at the beach was very good - drinks within the privileged all inclusive program are a good choice. Pancakes were great. Beach beds very comfortable. Very nice feeling from the hotel environment. Beaches were kept clean, although the sea brought some grass to the shore. We very much enjoyed the walk into the sea - you could get safely maybe even 500 m into the sea through shallow waters. Nice experience!

Khuyết điểm: Cleaning service can be better. Quality of the cleaning is ok, but few times we needed to call for towels and minibar re-fill. It wasn’t indeed a big issue - but should be considered as area for improvement. Good thing was that after we called the customer service, reaction was immediate all we needed they arranged quickly.

Ưu: There was so much to do that I couldn't do it all in my trip! The food was really good and there were many places to eat. The staff was very nice and helpful. I spoke some Spanish and I think that made a huge difference. I was there alone and the staff adopted me like I was part of their family always making sure I was having fun and had what I needed. The room was beautiful. I met someone from Spain who had been coming to this hotel 7 years in a row after trying other hotels. I would love to do the same!

Khuyết điểm: There is a lot of seaweed on the beach. But they have a truck that comes by to clean it a few times a day. It wasn't something that would ruin my trip.

Ưu: Everything about our stay was great. We actually secured a villa in Santo Dimingo, and decided to spend New Year's eve in Punta Cana at the last minute. We saw the reviews for Catalonia Resort on another site (4stars), and decided to book. EXCELLENT decision!!! They had a great New Year's eve show w/ entertainment, followed by dancing w/ a great DJ!!! Food, beach, staff drinks, and all-inclusive format was a TREAT!!!

Khuyết điểm: Rooms are somewhat dated, however, offset by other pluses!

Ưu: The resort is very nice and well maintained. Beautiful gardens and amazing beach and seaside. The privileged room was worth, renovated, clean and with a spacious bathroom. The food was very good, fresh and with a lot of choice. We loved the tasty fruits and juices! Among the restaurants we've much appreciated the Dominican and the Japanese ones. Pool area is very nice too, the perfect playground for the kids. A special mention for Judith who, despite some issues we faced, did a wonderful job to make our holiday full of good memories. She cared so much that I have to thank her once more here! She made our stay happier and we will be pleased to come back in the future if possible.

Khuyết điểm: We badly started our experience as all my jewels were stolen from my suitcase, I don't know if it happened at the airport before getting our luggage (likely) or later upon arrival at the resort and I was highly disappointed for that and for the poor first help provided by the resort team. Nevertheless Judith later tried to help at best and in an extremely professional way. Suggestions for improvement: add a body cream in the guest set, provide more hands towels, remove the pillow menu from the room if no special pillows available other than standard ones.The hammock of the room was missing, we had to request three times before having it .This would't be a problem if I hadn't been told that it would be fixed right away... while it didn't happen before 3 days.

Ưu: Nothing.

Khuyết điểm: It was my Honeymoon and I received my room decoration the third day. I notify it 2 month before. The first night, There was not towels in my room. The instructions for English and Spanish for laundry services was COMPLETELY different in traduction and HOURS OF SERVICE. But the worst thing was the VENDORS of the third parties services of the Hotel. After the check in, one vendor identifies himself as an employee and he try to sell us the EXCLUSIVE Package, WE WERE HUNGRY AT 4PM, after a long day of traveling. Really ? Please upgrade the air conditioner.!! I pay extra fee for a better room. The A/C make a lot of noise. The casino table "ruleta" has an empty number for 33 spot. Really ??? Cheap Casino for a 4-5 star Hotel.

Ưu: The room was clean and had a nice decoration. Comfort bed and spacious room. The food quality was very good and good variety as well. The Steak restaurant was great. The staff was very nice and helpful but very relaxed, they were not harassing you. We felt very relaxed. The surroundings of the hotel are very nice with lots of birds singing and fishes... Very natural and relaxing. Check inn and check out were very easy.

Khuyết điểm: The beach is full of algae as all of the other beaches in the area due to the problem of El Niño. Very sad as this area is known for its beautiful beaches. But this is not a something the hotel can control. It is a general problem. I talked with a service manager from Cap Cana and he told me they have the same problem there for almost a year now. What I did not liked from Catalonia was a terrible odor that comes from the water they use for sprinklers on the green areas and gardens. I don't know what kind of water they use but is smells awful.

Ưu: The location is UNREAL, the beach where the hotels is, is also EFFIN UNREAL I miss it SO MUCH I was so depressed when I went back to shitty rainy England, all the outsides of the hotel were amazing like the pool area, the gardens all the animals! Lil baby ducks bopping around I literally miss them so much haha. Lots of animals which I LOVE SO MUCH lil turtles in the rivers.The maintenance of the outside, all the gardens the entertainment areas the bars and walk bits were amazing like couldn’t fault it at all! I miss the beach so much, it was so beautiful and the way it was done up was beautiful too, there was hammocks around the area as well, a swing next to a lil bar I think (idk what the lil building had in it tbh) lots of cute lil areas, a ‘reading corner’ in the middle of the garden, there was 2 outside spa rooms, water spots etc, I took pictures on this wooden log it had a anchor on it, such amazing scenery, all the little details were amazing I have to admit! I got SO many good pictures cause this place is just insane as a whole, the sea was beautiful! We walked down the blue bit omg you can’t not do that it’s just unreal there, shallow for so long!Even the little pics at the swim up bar were cute! maintence was great you never saw any rubbish/cups etc staff were great super friendly! Some food was great some not so much. Great range of activities. But the views made up for anything that wasn’t up to scratch. Also we got upgraded to a better room got told it was the best in the whole place that was lovely of them! We got 24hr room service with that and free mini bar.

Khuyết điểm: Rooms really need improvement, they are not 5* they’re more like pushing on 4* build up of limescale, in the shower everywhere, paint splatters just not done up to standards. Owner of hotel needs to take responsibility! bathroom was the worst. The room was okay all the mirrors/glass doors were not cleaned well. The food weren’t all that, but I can be picky, i love fruit but unfortunately I don’t like tropical fruit ☹️ and thats all they had (totally gets it’s a tropical country though!) the snack bar was unhealthy, pizza (it was good tho) hot dogs hamburgers chips, and a salad bar only healthy thing, such heavy foods when your out in the hot. Italian resteurant no good didn’t like it, no pizza? I get there’s pizza at snack bar but no pizza in an Italian restaurant ? Just no haha then we tried the Caribbean didn’t like it, barely any seasoning. Steak house was actual nice I dont eat meat normally though but had to get chicken but it was really good!! Buffet was okay in begining and then near the end of our week they started bringing in such amazing things

Ưu: Beautiful venue. The beach area is great. Spaciois room and bathroom. Excellent!

Khuyết điểm: Don’t use the travel/trip agency ”Top Tour Travels” that have a desk near by front desk. Their tour to Santo Domingo is just waste of time and money. The trip was the rock bottom of all the trips I’ve ever done.

Ưu: The resort is great. The room was spacious and clean, we even got sea view without asking for it. Food was fresh and tasty, beach was clean. Hotel staff was really helpful, they gave us route recommendations for the next stops, helped with taxi and travel. Overall a great experience!

Khuyết điểm: N/A

Ưu: The Lobby and Restaurants are very pleasant. The food is O.K. but not exceptional. The staff is very nice. Even though I have certain complaints below, I would still recommend if you are in a tight budget as the rooms were clean and in a general pleasant stay.

Khuyết điểm: It was impossible to get a hold of them prior to my stay for a clarification even though I tried on many occasions via phone & email. We also requested via booking.com that all 4 rooms be located together and they had us all spread out in different buildings I assume because they were separate bookings. I had to wait over an hour at check in before they came up with something a bit more acceptable. Primarily I think because one of the rooms was for my 87 yr old mother and they had her clear across the other side of the hotel. There were other minor inconveniences. There was also constant loud music in the pool area with a rowdy crowd. Not sure if this was an exceptional weekend or they cater to a rowdy crowd.

Ưu: Tidy room, hospitable staff, good bar and lounge, nice entertainment, tidy rooms. Very good restaurant with superb selection of meals.

Khuyết điểm: The beach was very shallow.

Ưu: The staff was very sympatic. The food was great with a lot of choice. The room was nice.

Khuyết điểm: The show in the evening was boring

Ưu: surroundings were loving, cascading water sounds, very nice

Khuyết điểm: walk to reception was long, wifi did not work in villa

Ưu: A really excellent hotel, the buffets were lovely, the staff were friendly and helpful and the resort is right on the beach. There was nothing not to like about this resort. I would definitely return.

Khuyết điểm: Some of the amenities in the room were beginning to look in a state of disrepair.

Ưu: Complete heaven after spending 3 days in Santo-Domingo. Staff is friendly and non-intrusive. Almost everything is already in the price, including cocktails.

Khuyết điểm: We heard from others that sometimes valuable things like mobile phones get missing. Hotel provides safe in the room, use it and then you will not have to worry.

Ưu: The room was very nice, the beach too, food - good, prise - excellent!

Khuyết điểm: Never give them your clouthes washig and pressing for! And ask the room far away from the evening activitis playses - impossible to sleep :)

Ưu: Very nice gardens, very testy meal, the value for money is exelent!

Khuyết điểm: Attencion!!!! Never give them your clouthes for washing and pressing - they spoiled my wife's two evening dresses! Make reservation throug the booking.com the local price is higer for 25%

Ưu: Great property ! Excellent location and staff.

Ưu: The pools were nice

Khuyết điểm: The wifi (which I purchased) was horrible. The food was ok and the service was ok.

Ưu: I liked the staff. They made it easy to feel relaxed.

Khuyết điểm: I didnt like the limited food selections for dinner.

Ưu: Food. Excellent room. Nice pool. Good staff. Kon kon restaurant is perfect.

Khuyết điểm: Pool bar Close time. The silent pool bar needs to be open.

Ưu: Everything!!’

Khuyết điểm: We didn’t have a safe in our room.

Ưu: The people were amazing and the private diner special, they offered since it wasn't that busy were amazing.

Khuyết điểm: Nothing

Khuyết điểm: There was no Chardonnay wine, nor white wine. I tried tequila and became sick. My toilet ran I put a note but the staff did not fix it. I tried vodka, also became sick. my sandals were stolen from the main pool deck. Also, my cash was stolen. Also, a man stopped me before breakfast. he said there was a free gift. It turned out to be some marketing promotion for travel agency. they kept saying this is not a time share. but in the end i had to buy in. By that time the main restaurant was closed and I missed breakfast. I cold not wait to leave this property.

Ưu: Our butler Fednon! The pools, food and parties.

Khuyết điểm: Cleanliness of the room wasn't top Vendors at the beach Employees a bit too much to woman. (Peeping and making comments)

Ưu: The people who work here are wonderful. They are always smiling and try to help with anything you ask. Jose Luis has for both our trips help to make sure our stay was exceptional. There are many others including Felix, Zoila and Lucila at Windows, and so many others. I cannot say enough good things about most of the people here. We enjoyed the food at Windows cafeteria and usually the Burger place if it was fresh there but that wasn't often. The entertainment at night was nice most of the time but I have to mention Brazil night and how horrible the dancers are. However, the singers each night were great. The Michael Jackson show was amazing. People who like a beach party seemed to enjoy that as well. I would rather have been in the room.

Khuyết điểm: I wish the second trip was as good as the first but it was not. There were more people at the resort but far from full so not sure why the huge change. The people who work in Windows Cafeteria are great. I never met a person who was not polite and kind while smiling at you. However, at ALL the individual restaurants, the people working at these were rarely nice and rarely saw a smile. The food was subpar and we joked about "eating after we eat" because we always went to the cafeteria afterward to get some food. The biggest disappointment was the people working at these restaurants. We went to 5 of the restaurants so I cannot speak for the others. The Burger Place was horrible unless you were lucky enough to get it after just being prepared. The burgers were almost always cold, the drink machine never worked at this restaurant the entire time we were there and no other options were offered. They simply acted as they didn't care. The pizza at the burger place was ok if you were lucky enough to get it hot and they actually had it.

Ưu: The staff was amazing, very welcoming and friendly. Lovely pool, not too over crowded and perfect to lounge around. Entertainment team brilliant, really made you feel comfortable and got you involved.

Khuyết điểm: Room smelt heavily of damp and the food was average at most.

Ưu: Staff in the restaurant were friendly and the food was ok.

Khuyết điểm: The staff especially at the security gate. Very hostile. Very unfriendly. Very negative staff at the gate.

Ưu: This is a beautiful hotel and the staff was great!!

Khuyết điểm: Nothing I really enjoyed everything

Ưu: It was really bad it took us 4 hours just for the checking o was supposed to be vip it was my worst vip experience i ve ever had when we got to our room the was a leak of water hitting straight to my bed it was just bad i dont recommend this resort to any one lot of people complaining is not worth the money.

Khuyết điểm: Nothing.

Ưu: The only one and good thing here is the beach which is very close to the property. Also - the member of the staff (Nelson) is the only very helpful person in the hotel. That’s it.

Khuyết điểm: Where should I start.. Everything was wrong from the first second we have arrived. After ages waiting at the reception in the middle of the night we get a dirty room - so they decided to move us out to another and they promised to give us a new one -better condition room which actually never happened. We have request two double bed and we get only one. Every single day we had a problem to get in to the room because our door card didn’t work. Then after 4 days they moved us to another room because they decided to close part of the hotel. In this new room, which actually supposed to be the upgrade one We have been locked inside for 3 hours and nobody came to open the door. So we spoke to the receptionist for the 100times in a row so they moved us again! So In 10 days we have been moved 3 times and most of our vacation we spent in the front desk. Most of the staff when we wanted to talk to them was rolling eyes and the icing on the cake was when we talk to the manager he left us in the middle of the conversation.

Ưu: The beach. The food at Buffet and Brazilian restaurant

Khuyết điểm: Everything else. Extremely poorly trained staff. Bathroom lightly cleaned from previous guests. Special mention to reception staff and the tall thin blue shirt guy there- who always made sure that each encounter was unprofessional. It isn’t a 5 stars- it deserves 3 max.

Ưu: It was a very beautiful hotel. The views are amazing

Khuyết điểm: The hotel advertised as all inclusive, however the liquor was all bottom shelf, room service was not free, you only got 1 hour of free drinks at the bar then the liquor prices were over inflated $125 for a small bottle of Hennessy. Too much soliciting.

Ưu: Excellent Friendly staff and good food.

Khuyết điểm: Renovations going on during our stay but that did not impact much of anything we wanted to do or it was not a major distraction.

Ưu: Buen ambiente, buena animación.

Khuyết điểm: Cantidad de huéspedes, mantenimiento de las habitaciones.

Ưu: Most staff was pleasantly accommodating

Khuyết điểm: Our bedding was not clean. Sheets were stained, crumbs and female hair within sheets. Staff took long time to come and change sheets. This also happened in my sisters room. Also, the rooms smelled damp and musty

Ưu: Liked the pool and restaurants were ok. Service and cleanliness was stellar.

Khuyết điểm: I didn’t like our room. AC didn’t work well. It was dark. The water in our sink and shower smelled horrible. The food was just ok. Too many guys on beach trying to sell you stuff. They blocked the view of the ocean. Couldn’t really get in the ocean.

Ưu: Staff was very friendly and helpful.

Khuyết điểm: Facility is older. Had a plumbing problem and AC was very noisy. And not to fault the facility, but I wanted some peace. The adults pool is located in the middle of buildings with no view of the ocean. The rest of the place is loud music and noise.

Ưu: The beach and pool...

Khuyết điểm: Well,I had problem constantly with my room keys to open the door like 5-6 times,I had to g back on for.Also,the 1st night someone tried to get into my room when I was sleeping, something i didn't expect to see at "5start" resort.very unhappy...

Ưu: The customer service at this hotel is excellent as well as the quality of the food.

Khuyết điểm: I did not like the horrible hard pillows. The entertainment team is pretty bad (it lacks everything that involves entertainment).

Ưu: The property was very nice. The hotel guests were attentive and welcoming and helpful.

Ưu: The hotel was very nice. There were plenty of activities and things to do and plenty of food!

Khuyết điểm: Lack of toiletries (no body lotion) and poor choice of fruit juices during the day, which is surprising for a 5*. Most of the staff is friendly and welcoming but some become annoying by being “too friendly”. For instance, one waiter at the Asian restaurant sneaked up on my 2-year-old daughter as a joke and scared the hell out of her. It wasn’t pleasant for any of us, yet he didn’t even apologize.

Ưu: Rooms are updated and nice! I dont eat meat and there were many food options. Loved the Entertainment and atmosphere was so nice. Great resort. Great location, great food. Highly recommend!!! Thank you

Khuyết điểm: The swimming area for the beach was pretty small. It was blocked off by a net to prevent seaweed.

Ưu: It was small, you didn’t have to walk very far to any amenities. Excellent food. The staff was fantastic and it was SO close to the airport.

Khuyết điểm: Some things slightly outdated but still well maintained.

Ưu: I like everything about this resort, very nice place

Khuyết điểm: N/A

Ưu: The food was great!

Khuyết điểm: The room was smelly. They did not want to change it. The TV was not working. Room defenitely did not worth the price!

Ưu: I loved everything about the resort the people who work there are amazing the pool entertainment the beach was so clean and relaxing. A few of my favorite people in the resort was Sergio very helpful in everything,Ergie was so entertaining and full of energy,Liberado was so nice and even took pictures of us,and nelly who was one of the waitresses she was so sweet and caring I stayed in room 6306 it was sooo relaxing

Khuyết điểm: Everything was great don't have any complaints but I do plan on coming back next year for my best friends wedding

Ưu: The staff were awesome and the hotel was beautiful. I will definitely come back.

Ưu: Privacy, cleanliness, beach front

Khuyết điểm: Service, completion of the room, selection of food

Ưu: good food, nice environment, watersports included although we didn't know it was included until the day before we left.. they didn't inform us of these activities included..and additionally the watersport kiosk is located in a non visible area

Khuyết điểm: Air conditioning was not working for the first 2 days of our stay in any of the rooms, however after we decided to move to another hotel because it was too hot to sleep, we got a massage session for free, some fruits and a late checkout. Reservation for the specialty restaurants was full for the rest of the week and weekend even that we got to the hotel on Wednesday..

Ưu: Food

Khuyết điểm: Room old and dirty

Ưu: The price. But there wasnt enough to justify how much I paid. So it was a bad value. Dreams Punta Cana was a much better resort.

Khuyết điểm: I did not like the sometimes undercooked/raw food. Otherwise the food was never better than ok. I did not like the customer service and at times the staff was unprofessional. The first room we were given had a broken shower. The second room we went to had poor quality features. Low water pressure. Barely enough hot water. Uncomfortable bed. Seaweed covered beach. Had to pay for wifi. No real bar. Dreams punta cana resort is 20 minutes north is 50% more expensive, but 200% better quality. Dont go here. Its not worth it. If you do go youll see why.

Ưu: The pool!

Khuyết điểm: I didn't like the room is was dirty! It has pests like roaches little lizards! The AC barley worked! And the Hot Water sucked! They had little ants on the bedside boards! I will never go to this place again! and the FOOD was horrible!

Ưu: The apartments were prettier then I thought. The price was excellent. We booked a one bedroom and it had a small living-room a small dinning area and an open kitchen, It was perfect for us. There is no AC in the living area just in the bedroom, but it does have a ceiling fan. The Kitchen is equipped for whatever you need and they have a person to come bring fresh towels and clean every morning. The staff was friendly. A 5 min walk to quite a few places to eat and a grocery store. We will book and stay here again!

Khuyết điểm: I would like it better if there was AC through-out the entire apartment,

Ưu: The location was good.

Khuyết điểm: Towels were stained. Didn’t give us clean towels every day. Staff didn’t clean the rooms even once for the whole stay. Staff wasn’t helpful. Bad customer service.

Ưu: Very cheap

Khuyết điểm: Very basic, not very clean

Ưu: The room was very clean upon my arrival and the housekeeping staff did an exceptional job at maintaining the place during my stay. They went over and beyond my expectations. For example, they washed my dishes :)

Ưu: Nice and clean rooms

Khuyết điểm: Confusing to find the entrance and then reception. The employee that took us to the room wasn't very nice.

Ưu: Clean room. Great surroundings. Beautiful view and beach.

Khuyết điểm: All rooms are connecting. Connecting doors are closed and secure but sounds and smells go thru these doors. We had the noisiest neighbor with a beast for a dog that barked all night. They cooked very smelly food that invaded our place like if it was us cooking. Terrible experience.

Khuyết điểm: No restaurants, no option to eat, no shows

Khuyết điểm: Nothing around in a ghost town. No bar, no restaurant, no grocery shopping unless taking an expensive taxi ride. Would never recommend this place if visiting Dominican Republic!

Ưu: the view

Khuyết điểm: no ice or wine openers