Majestic Elegance - Punta Cana

View - beach

N/a

The staff is amazing, the best part! they are always contacting you to help, to serve! Food was also good and the restaurants offer good options. The places in the hotel are lively, well structured and the service is very good!

The rooms are a little old, but you can let it pass because you almost don´t stay in it - except if it is raining. Some food in the buffet stay on ice and when the ice start to melt, it waters the food.

After a little hiccup at checkin (they couldn't find our booking) everything went smoothly. We had Hector as a butler and he was great! He did his best making my birthday special and was always helpful. The room was really spacious and comfortable and we enjoyed our stay a lot. All the staff were kind and joyful. Would stay here again anytime.

Unfortunately due to the Coronavirus they closed quite a few of their restaurants due to less guests (only Japanese and buffet were available towards the end). Also the room was either freezing (with AC) or humid (without).

This was our second visit and it was just as spectacular as the first time. The staff is amazing. In particular, I would like to thank Ysabel and Villavicencio at the snack shop. They are two of the most joyful people I have ever met. I looked forward to seeing them both every day. Both Ysabel and Villavicencio helped me IMMENSELY with my Spanish. They each gave me a quick lesson every day and I could see an improvement by the time I left. They also make a great espresso!! The food is excellent, particularly in the French and Italian restaurants and Sea & Sea. The Italian restaurant was by far the best food we had all week. The Osso Buco and the tenderloin were both outstanding! Our servers Francis and Edwin were better than any servers we have had in the USA. They were attentive; they anticipated our needs; they moved quickly but always had a few moments to stop by the table and chat. Rooms are clean and comfortable. They give you everything you could possible need. Our housekeeper Liz was superb! Always smiling and friendly! Liz fulfilled our every request (which was mostly more coffee and creamer). She kept our room spotless. The swim-up suites are very nice. We would have preferred a suite away from the swim up bar. We don't drink so we found it to be a bit noisy. Next year we will request a swim-up suite in a more quiet location. Beaches are spotless; plenty of chairs and palapas for everyone. We could have used the private Elegance Club section of the beach, but found that the chairs there are much too close together and it’s almost entirely shade. We were much happier in the regular section of the beach. I could write much more about the food, wonderful entertainment, casino, and the excellent staff! We love Majestic Elegance. Can't wait to go back next year. Our vacations here are the one week every year that I actually feel relaxed. For us not to watch TV or check the news for 8 days is a miracle! That’s how wonderful it is at Majestic!

having to go home

Beach is great. Ample pools. Nice gym Ruth at bar server was outstanding service and Santiago as assistant was also outstanding service

Beach bar should stay pen until 10 pm closes at 6