Doreta Beach Resort & Spa

The actual room was clean

This hotel is an all inclusive hotel, with no facilities to offer even a glass of water for bb guests. Our first day we were advised to go to a cafeteria opposite the hotel........ Luckily the nextdoor hotel -also all inclusive sold us a coffee! Yes there is a snack bar.....but we could not use it. Yes, there was a the.....but no English or Greek (we we're in Greece???) Channels, another facility we did not have. The only thing the hotel offered was for us to become all inclusive at an extra cost of 300euro! I tried to cancel this booking and hour after booking.....after checking reviews. I was told not possible (in March). I was told by booking.com that your site is similar to eBay - definitely another untruth.....at least with eBay you are able to make a dispute.....and they assist! So sad that booking.com have let us down. We saved hard for this break, and did not enjoy a day of it.