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Staff was great, the facility is newly renovated.
Self Parking is expensive if isn't comped, and you have to walk a bit with your luggage if you don't valet. Why do hotels charge for parking? Include it in the rate, and spread it like peanut butter across all travelers. This hotel isn't walking distance from much of anything, so you really need a car to get most places.
Pay to park and no wifi
The indoor pool
No extra fold out bed. I booked a room for 4 adults and the choice s were a king or two doubles. No fold out couch in the room. No wifi for my kids kindles and you have to pay to park! $15 a day for self park! In Richardson!!!!!!!
Indoor pool is not heated as advertised. Staff was informed of issued and nothing was done to remedy problem. In fact the staff said that all was fine with the pool. Parking fees are also falsely advertised, we informed clerk upon check in and staff verified that indeed the advertised fee was correct, upon leaving garage after checkout, parking attendant charged the fee that was posted on signage. We are very disappointed and dissatisfied with our stay and with the staff and false advertising!
Left earlier than planned and did not receive a refund.
Don't like third party
It was convient for what i needed. Price through 3rd party wasn't bad. Rooms were ok.
The way staff treated myslef as well as third party purchase
Very Clean and Organized
Loved the view, atmosphere, decorations, and cleanliness
I didn't like how the room keeping staff would knock on d door so early in d morn after I left specified in d office that I would let them know when I wanted room service for cleaning. She knocked really hard that she woke us up twice and didn't get the hang that if we were not answering was because we were still asleep.
We purchased the breakfast buffet with our stay and were very satisfied. The food was very well prepared, fresh, and tasty. Coffee in the restaurant was very good.
The water in the room has a very strong odor and taste, this is very common in Texas and somewhat detracts from the overall ambience.
Tọa lạc tại Richardson, Renaissance Dallas Richardson Hotel tại khu vực thương mại, cách Đại học Texas ở Dallas và Trung tâm Thương mại Shops at Willow Bend 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có kế hoạch tổ chức sự kiện tại Richardson? khách sạn này có khu vực tổ chức rộng 1145 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
dựa trên 123 đánh giá
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