Khách sạn ở Rouen nằm gần sân bay Saint-Ouen Church

Ưu điểm: The location was excellent and the staff were very good - all spoke English which was helpful.

Khuyết điểm: Room as quite small and there was a lack of storage facilities. Car parking was scary but would have been ok for a small vehicle.

Ưu điểm: Location was very central to the old town and right beside great restaurants if you like fine dinning. The room was nice and comfortable.

Khuyết điểm: I have to say, one of the woman on the day of our check in [10th Feb] at the desk was really terrible. I travel a lot and I never had a bad word to say about staff but my god she had such an awful attitude that I was waiting for this review to come in. There were two females working but the one that finished around 12.30am is who I am referring to. I have never encountered such a bad attitude. She would not greet you, just grunted, when you asked her a simply question it was like "how dare you ask me" "stop bothering me" kind of reception from her. Really really surprised they have someone like this on the front desk. [She lets your hotel down in a BIG way] Also if driving you will not find how to get here on google maps. You have to get directions from the hotel directly and that brings you to a street and then you have to navigate it from there and put a pin in to get access into the pedestrian area. I rang earlier that day about parking so not sure why this was kept as a surprise. You have to drive into a small lift and go down a level. Thankfully I had rented a small car but I wouldn't risk it in a big one, based on the scrap marks on the wall.

Ưu điểm: Location was fantastic; hotel had a lovely atmosphere and really excellent staff, helpful over and above what I have experienced elsewhere!.

Khuyết điểm: The room was a teeny bit small and we would have loved a bath! However the bathroom was very comfortable otherwise.

Ưu điểm: The staff were very helpful. The hotel was clean, beds were soft, breakfast was very good.

Khuyết điểm: We rented a car and the roads were a little tricky. But that’s not the hotels fault it’s a very old city not meant for cars.

Ưu điểm: Very helpful staff. The location was fantastic. Could walk to everything and great local restaurants and coffee shops just around the corner. On the weekend the market is just around the corner as well.

Ưu điểm: Extremely well located, cozy...

Khuyết điểm: Dirty curtains in the room

Ưu điểm: All three of the women at the front desk were extremely helpful both with room and town questions. We had an early departure and were taken care of graciously.

Ưu điểm: The very pleasant hotel. The rooms is small but very comfortable.

Khuyết điểm: It`s not possible to reach the hotel by car. The very, very small lift.

Ưu điểm: Clean, good, but unobtrusive service

Khuyết điểm: Was ok.

Ưu điểm: The Location

Khuyết điểm: Access to the hotel by car not easy to find.

Ưu điểm: We stayed one night en route to Calais after travelling from South West France. Hotel difficult to find and we parked in public car park in the market which was only a short walk away. Very pleasant decor and nice comfortable room though a bit small and dark. Location is fantastic and for a one night stay, we were on the square close to all the restaurants and shops, was just perfect. We got a very good deal with trip advisor so thought hotel excellent value for money. Would recommend.

Khuyết điểm: Difficulty in finding hotel. Directions should be given with booking in view of location. Room rather small and dark.

Ưu điểm: Excelent location, good staff and facilites. On site parking is welcome and valued

Khuyết điểm: the decor and facilities in the bedrooms were poor and outdated, but generally clean and adequate

Ưu điểm: We liked our 6 day stay. The rooms were clean and quiet. This hotel is located where most tourists would like to be. The staff was extremely helpful and quite friendly. When there was a confusion about whether we wanted one big bed or two singles they easily fixed the problem to our satisfaction. The breakfast room was quite good.

Ưu điểm: The location in the centre with car parking.

Ưu điểm: Friendly reception even at 4:30 am!!!

Khuyết điểm: Poorly signposted, very difficult to find.

Ưu điểm: The location

Khuyết điểm: The restaurant wasn't open, but it was a public holiday

Ưu điểm: Hotel was comfortable and clean. Staff were very helpful and accommodating. Very nice stay.

Ưu điểm: Great staff. Knowledgeable, friendly and efficient

Khuyết điểm: No tea and coffee facilities in the room or in the lobby

Ưu điểm: Location is good, carpark in the hotel, clean.

Khuyết điểm: Due to Covid19 there was no reception and the breakfast buffet was closed. Instead we had to go to the neighbour Mercure hotel to get our key and a really simple premade breakfast was served to the room. The bed was quite small.

Ưu điểm: the hotel is located in the center of annecy. parking near the hotel. the rooms are small. i was expecrting bigger rooms. the rooms are clean and the shower also. nice bar to sit and have a drink. breakfast was good, good value for the money.

Khuyết điểm: nothin really.

Ưu điểm: Breakfast overpriced and no milk provide Passage to underground parking not lit

Ưu điểm: Great parking, next to river, lovely staff and fantastic breakfast. Big comfy room with a window you could open! 15 walk to Cathedral and shops, lots of bars, restaurants nearby.

Khuyết điểm: Nothing, I’d good back.

Ưu điểm: Location & parking.

Khuyết điểm: The room could have been checked before being issued. Most equipment was out of order.

Ưu điểm: Nice hotel staff were friendly. Restaurant was good

Khuyết điểm: Car parking was difficult in underground parking if not a small car.

Ưu điểm: Comfortable room, excellent restaurant. Good parking and somewhere to walk our dog. Access back on to the motorway was good too.

Ưu điểm: Fab bed!

Khuyết điểm: Coffee at breakfast luke warm from machine

Ưu điểm: We have used this hotel many times en route to Spain. The rooms are comfortable and the food is good

Khuyết điểm: Nothing

Ưu điểm: Brand new, updated rooms. Friendly, helpful staff.

Ưu điểm: Clean & friendly staff

Khuyết điểm: No restaurant or bar open after driving 1250kilometres we were looking forward to having a beer, a meal and relax none available everything was closed and we were not informed on the website it even said 22euros for dinner.

Ưu điểm: Found the position of the Hotel is great and service staff is nice.

Khuyết điểm: The hotel car park is extremely expensive. 14+ euros a day

Ưu điểm: quiet room

Khuyết điểm: the internet connections at low bandwidth are terrible. it gives a very cheap impression of the hotel that they do not give customers paying 130E a night free internet.

Ưu điểm: Easy to find, central location. Large underground car park

Ưu điểm: Access to town easy with short 10 minute walk. Undercover car park on site. Staff pleasant.

Khuyết điểm: Expensive food and drink on on-site restaurant

Ưu điểm: This is the third time we have stayed there. Very good for a city break and stop off on the way further south.

Ưu điểm: I normally stay at budget hotels, so I found this to be very luxurious. I had a huge double bed, a sofa, flat-screen TV, lovely toiletries in the bathroom, room service, AC, the works. The restaurant is very gourmet...and expensive, so check prices before you go.

Khuyết điểm: I didn't dislike anything about the hotel. If you don't have a car, then it's a 10-minute walk to find restaurants, shops, etc. That was the only downside for me.

Ưu điểm: The receptionist was very helpful.

Ưu điểm: Place is fine, all the rest is ok.

Khuyết điểm: Disorganized staff left me and my 4yo daughter without a room after leaving 9ma and coming back at 22h30. Also, after they said they didn't have a room (leaving us on the street, basically), I said I wanted to call the police, and got a nice answer , and I quote: "at least there you will have where to spend the night", by the great receptionist called Sebastien, on Sunday the 11th August 2019. After much discussion, he magically found a room...

Ưu điểm: It’s location was close to the centre, had secure parking and friendly staff

Khuyết điểm: We had two two rooms and only found out after we left that one of the rooms wasn’t cleaned properly - however if I had of mentioned it I am sure my family would have been moved.

Ưu điểm: Quiet room at the backside of the hotel, very convenient underground parking. Staff was very friendly & helpful.

Khuyết điểm: Due to corona measures, there was no breakfast buffet, so you had to decide the evening before item by item what you would like for breakfast. As everything was in individual portions, this could have been offered in a buffet style allowing you to choose while having the breakfast.

Ưu điểm: It provided everything we needed so far as it could with Covid-19 restrictions

Khuyết điểm: Nothing after taking account of Covid-19 restrictions

Ưu điểm: Convenient location and secure onsite parking. A comfortable room and good breakfast choice. Helpful friendly staff.

Khuyết điểm: We would have preferred a walk in shower instead of one situated in the bath. A minor point for us but worth noting for anyone with reduced mobility.

Ưu điểm: Beautiful hotel, great location, very cheap for the lovely location and room. Staff were warm, welcoming and helpful

Ưu điểm: Clean room. Comfy and clean bed. Small bathroom but clean and recently upgraded.. Quite close for a walk into town.

Khuyết điểm: There was no parking available. I was told I should have reserved a space when I booked. Had to park on the public road 300 mtrs away from hotel. At around 11.30pm there was a commotion in the hallway and the room next door, the guy had been locked out by his partner and was banging on the door and shouting for over 30 minutes. I had to ask him to stop. At 3.10 am he started again. The hotel staff did nothing.... Annoyed!! Stayed here 4 times before but will not stay here again.

Ưu điểm: 5 min to center and supermarket. 30 min from train station. Nice location

Khuyết điểm: Cigarette smoke in the room, the administrator offered us to change for another one, but we needed separate beds. So had to stay there(((

Ưu điểm: Very good value for money, 10 mon wall to old town with good choice of bars/eateries. Would definitely stay again

Khuyết điểm: Shower cubicle very small, but this is being over-picky... does the job adequately and is modern and clean

Ưu điểm: Driving away from there in early morning

Khuyết điểm: Total disgusting hole. Should be closed down.

Ưu điểm: Check in gentleman was very friendly and helpful. Very basic but clean and comfortable bed.

Ưu điểm: Ideal as a stop-over hotel. Quite location. with car parking

Ưu điểm: Location and service

Khuyết điểm: The bathroom too small

Ưu điểm: Location is perfect , people are nice.

Khuyết điểm: Breakfast can be better - some vegetable and some cheese will be great to have :). One day we came little later to breakfast (9:30) and we couldn't find even bread.

Ưu điểm: friendly staff, able to book a twin room even if you cannot do it on booking.com perfect location in the best center area of Rouen

Khuyết điểm: Check in is not 24h (max 22h) Old furniture but clean Old building, not really soundproof, you can hear the other guests, especially when they come back from nightclubs early morning ...

Khuyết điểm: alarm went off in the morning and stayed on for over 5 mins. when checking in, we were given the wrong room on a floor where refurbishment were taking place. the room was cold and no way of controlling the temperature time except for the switch on the radiator. it was probably central heating and was cut off at different time of the day or night. loads of bathroom broken stuff( toilet flush get stuck inside and constantly leave the water running, shower head holder broken and wouldn't stay in place and pointing towards the curtains, just one bottle of water, no proper tea facilities,just a Lipton tea, no milk. the walls are thin and we could hear people coming out of clubs to the hotel. we could hear the next door room residents f#££: like we inside their room. overall, it felt more like a youth hostel than a hotel.

Ưu điểm: Good location and pleasant staff.

Khuyết điểm: No lift and we were on thr 3rd floor. Street parking which was quite expensive and very inconvenient as we had to feed the parking meter every 2 hours in the daytime.

Ưu điểm: It is very close to the cathedral and the historic city. The breakfast was good and they had the best coffee during our stay in France.

Khuyết điểm: It is very small one-way street which can be difficult to find and there was no lift and some interior construction while we stayed.

Ưu điểm: We particularly liked the location and the friendliness of the staff. Rooms were comfortable and the breakfast very nice.

Khuyết điểm: There is no lift in the hotel and carrying a baby up 3 flights of stairs was quite hard work. Parking is quite difficult.

Ưu điểm: We thought the staff gave good service and really tried to make our stay enjoyable,especially when the portable cot collapsed and our grandaughter was given a private room across the hall. good job. Location was excellent for walking or getting out of town to visit other sites.

Khuyết điểm: The outside noise from the bar, but that is something you cannot control.

Khuyết điểm: While, close to the Rouen Cathedral, this hotel is not really in a nice section of town.

Ưu điểm: Cleanliness of the room.

Khuyết điểm: The absence of elevator and heating.

Ưu điểm: The staff were very helpful and actively told us about events on in the city that evening and offered to book restaurants for us

Khuyết điểm: It was a little basic - for instance there was no air conditioning in the room

Ưu điểm: Exploring Rouen

Khuyết điểm: Outside noise at night

Ưu điểm: proximity to old town and good restaurants + easy parking. Good rates and good continental breakfast.

Ưu điểm: In the city and close to all the tourist sights

Ưu điểm: convenience

Khuyết điểm: traffic noise

Ưu điểm: Near to all amenities

Khuyết điểm: Couldn’t get a decent breakfast because of the Coronavirus

Ưu điểm: Nothing. Room 516 - The bathroom door would not shut because it appeared to be warped and the lock was hanging off. The tap in the bathroom was hanging off. We were given the key to room 403 but when we entered the room it seemed to be occupied as the T.V. was on, the bed unmade and crisp packet on the floor. We were then given room 516.

Khuyết điểm: See above.

Ưu điểm: Excellent desk staff, good parking, quiet environment, easy walk to city

Khuyết điểm: would prefer duvets, bigger towels

Ưu điểm: Convenient parking in the garage. La conception de douche est tout à fait innovante.

Khuyết điểm: The hotel's cruise ship theme. I kept wondering when Captain Merril Stubing would appear and ask, "Monsieur, may I heelp you pleeze..." L'Amour-Bateau s'amuse.

Ưu điểm: Perfectly comfotable and clean modern hotel, with a quirky design style in the corridors.

Khuyết điểm: Trying to find the place. My satnav didn't recognise the street name - no wonder its a shopping centre!. It was by shear chance that I found the car park - I didn't read anything i advance that suggested that the car park was under the hotel and a part of the shopping centre. At least the parking was free when we left on Sunday morning.

Ưu điểm: Clean, helpful staff, closer to centre than expected with bonus of parking

Khuyết điểm: Lack of tea/coffee facilities in room

Ưu điểm: location,fair breakfast,parking under the hotel

Khuyết điểm: the room is very small.the hotel can give a free parking to his guast

Ưu điểm: Friendliness and helpfulness of the staff, restaurant and bar were excellant.

Ưu điểm: Cheap place to rest our heads after a long drive

Ưu điểm: location and friendly staff

Ưu điểm: - next to shopping mall

Khuyết điểm: - tiny and dusty room - dirty carpet - smelly old pillows - room badly needs refurbishment and better maintenance!

Ưu điểm: Good location in the centre of the town.

Khuyết điểm: It's starting to look worn and is in need of a refit. Very small bathroom.